Job Profile

Job Title: Hospice Fundraiser

Location: St John’s Hospice

1.  Main Purpose of Job

To ensure that the fundraising plan is implemented and managed to support and deliver fundraising income in line with the plans and aspirations of Sue Ryder’s St John’s Hospice.

To achieve this by supporting and facilitating the development of strong relationships with volunteers, supporters, community groups and associations, service users and their families.

To represent Sue Ryder fundraising, across the St John’s Hospice fundraising area, in order to increase engagement, loyalty and support of the Charity.

2.  Position in Organisation

·  Reports to Head of Hospice Fundraising

·  Direct Reports (None)

·  Internal contacts include working alongside the fundraising team colleagues and all other staff and volunteers at the St John’s Hospice and with retail colleagues in the locality. In addition, strong collaborative working with other national Sue Ryder colleagues.

·  External contacts include donors, supporters, volunteers, community groups and associations, services users and their families.

3.  Scope of Job

·  To raise an annually agreed income target.

·  Fundraiser to achieve the team target through the use of a network of volunteers and supporters

·  To form, nurture and maintain excellent relationships with supporters and develop their contribution to the Hospice by ensuring consistent excellent standards of recruitment, stewardship, management, motivation and through making the appropriate asks.

·  To grow awareness for the Hospice and services to maximise income opportunities

·  To be an active member of the Hospice fundraising team through support to Senior Hospice Fundraiser

4.  Dimensions and Limits of Authority

·  Responsible for allocated fundraising income within the Hospice catchment area

·  Has no authority to make variations or propose salary changes

·  Cannot dismiss/recruit

·  Ensure the proper management, reporting and reforecasting of budgets under the job holder’s control, and participate in budgeting and financial management at team level as required

5.  Qualifications

·  (Minimum of Level 6) O-Level standard or GCSE grades A-C or Scottish Standard grades including English & Maths. Secretarial training and qualifications. Training to City and Guilds, basic level (NVQ2)

·  Driving licence (essential)

6.  Experience & Skills

·  Demonstrable fundraising or equivalent experience and expertise in one or more area of fundraising e.g. community fundraising, volunteer management

·  A track record of delivering to an agreed target

·  Experience of the recruitment and management of volunteers

·  Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

·  Confident and enthusiastic presentation skills and the ability to inspire

·  A very strong performance ethic, driven and motivated towards the achievement of targets

7.  Duties and Key Responsibilities

(Percentages attributed to duties are a rough estimation and may vary from role to role)

Ensuring the delivery of annually agreed income (50%)

·  To manage a workload of fundraising activities delivering annually agreed income across local hospice income streams; that provide the basis for achievement of targets and sustainable growth

·  Develop an individual and contribute towards the fundraising team plan to facilitate the implementation of the Hospice fundraising strategy.

·  Responsible for individual and contribute towards the fundraising team income and expenditure targets, reforecasting, highlighting risks

·  Develop opportunities, suggesting contingency plans where appropriate to ensure any fundraising gaps are filled

·  To support legacy marketing through effective conversations with supporters highlighting the importance of legacy giving

·  To support the growth of In Memory fundraising

Developing and managing relationships (20%)

·  Proactively working in the community to develop and foster relationships with new supporters

·  Form, nurture and maintain excellent relationships with existing supporters and volunteers to develop their contribution to the hospice

·  Deliver excellent consistent standards of supporter recruitment, stewardship, management and motivation

Working with Colleagues (10%)

·  To work, in conjunction, with the Senior Hospice Fundraisers and the Head of Hospice fundraising to maximise partnership opportunities and to account manage relationships, where required

·  To work, in conjunction, with the Senior Hospice Fundraisers and the PR & Marketing Officer to follow a public relations & marketing plan to grow awareness of the hospice and its services to maximise income opportunities

·  To develop a strong network of relationships across St John’s Hospice, with retail colleagues and national fundraising teams towards shared goals

Working with Volunteers (20%)

·  To recruit and manage volunteers in accordance with Sue Ryder volunteer policies


·  To enter data and utilise data stored on Raiser's Edge & market intelligence to shape fundraising activity to maximise opportunities

·  Ability to work in the evenings and at weekends

·  Willingness to travel locally and nationally

·  Access to a car and full driving licence

In addition to the specific duties and responsibilities outlined in this job profile, all Sue Ryder employees should be aware of their specific responsibilities towards the following:

·  To adhere to all health and safety and fire regulations and to co-operate with the Charity in maintaining good standards of health and safety

·  To uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute

·  Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity

·  Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role

·  Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder

Note: There is a requirement to fulfil any other agreed duties that may at times be reasonably required that meets the needs of the business.

This Job Description does not form part of your contract of employment.