Job Description – IS Project Manager

Context

The IS Project Manager reports to the Group Business Systems Manager, and has responsibility for providing project management to Information systems projects to over 800 staff located across Devon and Cornwall. The role is key to the successful delivery of the organisation’s information systems programme.

Purpose

The role will assist in management and delivery of the Group’s IS projects portfolio, and assist the Group Business Systems Manager in the delivery of new IS projects into the group and contribute to the maintenance and development of the Group IS service to deliver key business outcomes. The role will be responsible for the delivery of all assigned projects.

The role will be expected to work closely with the Business systems team, stakeholders and users in delivery of projects into the group and work closely with all colleagues in the Group IS Service, when delivering new projects.

Key objectives:

1.Project Management

Working with the Group Business Systems Manager, provide providing project management expertise to deliver the corporate information systems programme, that deliver to the DCH strategy.

Creation and execution of project mandates, briefs, work plans and revise as appropriate to meet changing needs and requirements, ensuring at all times that value for money and business outcomes are achieved.

Day-to-day management of the operational aspects of assigned projects and ensure delivery on-time, within budget and to agreed quality criteria, ensuring all business outcomes and value for money is achieved

Continualreview and development of project deliverables, ensuring the business sign off on all key stages and outcomes of the project.

Minimisation of exposure and risk on assigned projects and identify key areas of improvements to the Group Business Systems Manager, the ensuring key outcomes are achieved in the delivery of the assigned projects.

Ensure that adherence to the corporate project management methodology is maintained.

2.Project Accounting

Monitoring assigned project budgets and reporting any deviation to the Group Business Systems Manager and ensure value for money is achieved in the utilisation of the budget and ensuring timely and accurate invoicing, and monitors receivables for assigned projects.

3.Project communication

Facilitation of project and supplier meetings effectively, holding regular status meetings with project team ensuring the team are well informed of changes that may affect the outcomes of a project

Resolutionand/or escalation of issues and risks in a timely fashion to ensure any impacts to the project are understood and outcomes are achieved in the delivery of the projects.

Communicationof difficult/sensitive information in tactful manner, ensuring discretion is maintained in the handling of confidential information and upholding the values of the business at all times.

4.Reporting

To provide all necessary project reporting to the Group Business Systems Manager as required and to any stakeholders of the assigned project including wider communication of the benefits and outcomes to the group.

Our vision

Our vision is of a growing and developing business that is valued by our customers; investing in

new and existing homes that people want to live in, strengthening communities that will be

sustainable into the future, and improving prospects and opportunities for people across our

areas of work.

DCH values and the IS Project Manager

Our values are integral to how we recruit, induct and learn, enabling high performance, inspirational leadership and a supportive team-working culture.

Putting customers first

delivering people-orientated and business-focused project management that exceeds customer expectations

committed to delivering quality work and meeting deadlines making effective use of available resources

shows innovation, drive and flexibility in approach to achieving objectives

demonstrates understanding of the impact of change on individuals in the workplace

able to quickly build credibility with a range of groups/individuals

flexible approach to travel within the south west and supporting our diverse business

Learning and improving

identifies fresh approaches and challenges assumptions

able to balance professional and business needs to find pragmatic solutions

assimilates and analyses complex information and advises on risks and options

Making things happen

demonstrates curiosity and a pro-active, ‘can do’ attitude

plans, prioritises, delegates and follows through to completion

Challenges, influences and works in partnership with colleagues in all parts of DCH to achieved shared outcomes.

responds positively within a framework of change, managing conflict and maintaining a focus on longer term objectives

Honesty, respect and leadership

a credible project manager and team player who acts as a role model for organisational values and behaviours

a lively and engaging presentation style

coaches, influences, persuades and negotiates at all levels building strong relationships and gaining the confidence of customers and peers

ability to communicate complex information transparently and effectively both orally and in writing

PERSON SPECIFICATION

ATTRIBUTES / ESSENTIAL / DESIRABLE
JOB KNOWLEDGE / Knowledge and understanding of project Management
Good knowledge of Microsoft Office applications
Possess general understanding in the areas of application programming, database and system design.
Understands Internet, Intranet, Extranet and client/server architectures.
Possesses a thorough understanding of our capabilities.
Maintains awareness of new and emerging technologies and the potential application on client / Knowledge and understanding of Business & Reporting Applications.
JOB SKILLS / Well-developed analytical and proactive problem solving skills
Ability to communicate technical information to non-technical staff
Ability to prioritise
Skills in Project Management Tools
EDUCATIONAL QUALIFICATIONS / HND or equivalent
Project management Qualification / Degree level or above in an associated field
EXPERIENCE / Substantial experience delivering projects in large organization. / Housing sector experience
PERSONAL ATTRIBUTES / Ability to work under pressure
Flexibility and adaptability
Excellent interpersonal skills
Ability to work from own initiative
Common sense and patience / Sympathy for the aims of the Group
OTHER / Willingness to travel
Full driving licence
Access to a car
Ability to work outside normal hours on occasions

IS Project Manager

August 2014