SkanTrans Ireland Vacancy: Senior Freightforwardingoperator

SkanTrans Ireland Ltd is a privately-owned freight forwarding company that was established in 2001and that is based in Blanchardstown, Dublin 11.

SkanTrans Ireland specializes inRoad Freight services(cartons, pallets, groupage, part trailer loads, full trailer loads) to & from:

  • Scandinavia (Denmark, Finland, Norway and Sweden)
  • Baltic States (Estonia, Latvia and Lithuania)
  • EasternEurope

However, since 2013, we have expanded our services greatly by joining 2 major Freight Forwarding networks that allow us to provide reliable and competitiveGlobal Sea freight and Air freight servicesto our customers as well asRoad Transport in all European countriesvia our partners.

We are currently looking to recruit a Senior Freight Forwarding Operatorexperienced in Road and Sea Freight (Imports / Exports) forourgrowing company.

It is a permanent / full time position.

You will be part of a small team and will support the Managing Director on a need basis.

As the company is steadily growing, the potential for future career advancement will be available.

Job Description and Application form are available to download from or email: .

Please submit completed Application Form on or before:

22nd January 2018

Job Description

Title of post:Senior Freight Forwarding Operator

Reports to:Managing Director

Starting date:January 8th, 2018

Duties include but are not limited to:

  • Liaise with overseas partnersto ensure the department is proactive in providing a quality operational performance.
  • Delivery and collection scheduling and dealing with Hauliers / subcontractors and third parties.
  • Day to day operations in a busy office environment to include dealing with customers/quotations/customs clearance/shipping documentation/insurance/invoicing/creditors invoices/customer & other reports (e.g. Ametas)/other administrative duties.
  • Develop in-depth knowledge of all aspects of the role to ensure full ownership.
  • Deal with all customer phone sales and/or customer queries in a timely manner.
  • Deal with quote requests from direct & indirect customers
  • Establish a good working relationship with other staff members, partners, sub-contractors and customers.
  • Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism.
  • Working in a busy fast paced environment, while maintaining quality and customer service.
  • Managing your performance via agreed Key Performance Indicators.
  • Pro-actively look for continuous improvement with the department to ultimately provide the customers with an efficient and professional service.
  • Promote the company positively with customers, partners and suppliers through high quality of work, excellent communication, pro-active approach and positive attitude.
  • Other ad-hoc responsibilities as required by the Managing Director

Suitable candidate must have following competencies:

  • At least 5years experience in a busy freight forwarding company
  • 5 years Road Freight experience
  • Day to day operations experience: dealing with customers/ quotations / customs clearance/ shipping documentation / insurance / invoicing/passing creditors invoices
  • Irish or UK experience is essential
  • 100%fluency and clarity in spoken and written Englishtostandard of first language is essential
  • Strong communication and interpersonal skills verbal and written
  • Excellent organisation, time management and planning skills
  • Excellent administrative skills: Completer/Finisher – follow through tasks, queries etc. to completion
  • Strong analytical, problem solving skills
  • Excellent Customer Service Skills
  • A hands-on approach with the ability to maintain priorities and deadlines.
  • Team Player, flexible and proactively uses own initiative
  • Good IT skills, especially in Email, Word, Excel is essential
  • Flexibility to adapt to changing demands
  • A strong desire for continuous learning and desire to grow professionally
  • Mature andresponsible outlook
  • Good presentationand outgoing personality

Additional competencies (Nice to have):

  • Knowledge / experience in Sea Freight a significant advantage
  • Knowledge / experience in Air Freight
  • Knowledge of Ameta process
  • Graduate in Transport, Logistics or Supply Chain Management

Health

  • The candidate must be fully competent and capable of undertaking the duties attached to the post and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Other

  • Car owner with full clean driver’s licence.

Salary will very much depend on experience and potential.

Please do not apply for this vacancy unless you meet the minimum pre-requisite requirements as we do not wish to receive applications from candidates that do not meet the minimum requirements.

Application for Employment

Please complete ALL PARTS of the form and return by post onlyto:

4 Rosemount Avenue, Rosemount Business Park,

Ballycoolin, Dublin D11 R1WA

It is preferable that application forms are typed

Position applied for: SeniorFreight Forwarding operator
Personal Information
Surname / Forenames
Home Address
E-mail Address: / Contact Number:
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Are there any legal restrictions on your right to work in this country?
If yes, please give details?

Education & Training Information:

Please give particulars under the following headings. (starting with the most recent)

Education Institution/Professional Body / Year / Full time or Part time / Qualification (Diploma or Degree)

Employment Record

Please give details of your complete working history beginning with your present or last employment. If necessary, continue on a separate sheet using the format below.
Dates of employment
(from & to)
Employer’s name, address & nature of business
Job Title and description of main duties
Full or Part time
Incl. Hours / Final Salary
Reason for leaving
Dates of employment
(from & to)
Employer’s name, address & nature of business
Job Title and description of main duties
Full or Part time
Incl. Hours / Final Salary
Reason for leaving
Dates of employment
(from & to)
Employer’s name, address & nature of business
Job Title and description of main duties
Full or Part time
Incl. Hours / Final Salary
Reason for leaving
Dates of employment
(from & to)
Employer’s name, address & nature of business
Job Title and description of main duties
Full or Part time
Incl. Hours / Final Salary
Reason for leaving

Recent Training

Please describe any recent work related training you attended and what you gained from it. How has it benefited your work?

Skills, Competencies & Attributes

Please give one specific example as evidence of the responsibilities and experiences you have had, in relation to those outlined in the job description, under each of the headings listed below. 200 words max per example

  • For each of your examples, please use the STAR approach.

STAR:theSituation you found yourself in, the Task you were undertaking, the Action – what you actually did, how you demonstrated the skill/quality, the Result or the outcome

  • Please ensure that you have read the job description carefully before completing this section.

Specialist Knowledge, Expertise, & Self Development
Interpersonal and Communication / Customer Service
Administrative & Organisational Skills
Delivery of results
Teamwork

Interests & Voluntary Activities

Please give brief details of interests, hobbies, sports, and any voluntary work undertaken
Do you hold a current full clean driving licence?
Source of Application
How did you hear of this vacancy? / If Appointed
When could you commence employment?

Disclosure of Convictions

Are you at present the subject of criminal charges or investigation?
IF THE ANSWER IS ‘YES’, PLEASE GIVE DETAILS.

References

Please give the names and addresses of two people whom we may contact without furtherpermission for a confidential assessment of your suitability for this job, preferably two previous employers.
1st Referee / 2nd Referee
Name
Address
Tel No
Email
Occupation
How long acquainted with you?
In what connection

Conditions of Employment

All offers of employment are conditional on satisfactory references.

Declaration

I hereby declare that the above statements are true to the best of my knowledge. I understand that any deliberate mis-statement may render me liable to dismissal, if employed. I further declare there is no known reason or event that would render me unsuitable for the post or to work in your company.

Signature:______Date:

Printed Name:______

You are invited to include on a separate sheet any relevant supplementary information in support of your application. (Maximum of 2 A4 sized pages will be accepted)

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