Centre Number

Learner name:

Centre number:

Centre name:

Signatures

Learner: Date:

Tutor/Assessor: Date:

Internal Moderator*: Date:

External Moderator*: Date:

* For completion if part, or all, of the evidence has been sampled by the Internal and/or External Moderator

2

Overview

What you need to cover 3

Tracking your evidence 4

How your evidence is checked 4

How to get your certificate 5

Opportunities for further education and training 5

Planning and tracking your assessment

Completing your Learner’s Evidence Tracking Log 6

Example unit 7

Unit 01 Understand how to work in end of life care 8

Unit 02 Understand how to provide support to manage pain and discomfort 12

Unit 03 End of life care and dementia 15

Unit 04 Understanding the role of the care worker in time of death 18

Unit 05 Understand loss and grief in end of life care 22

Additional Information

Additional support requirements 26

Appeals or complaints 26

Malpractice 26

Enquiries 27

Equal opportunities 27

Data protection 27

Thank you for choosing an NCFE qualification. This Learner’s Evidence Tracking Log is yours to keep and is a place to record your progress.

The NCFE Level 2 Certificate in Understanding End of Life Care has been accredited by the regulators for England, Wales and Northern Ireland[1] and is part of the Qualifications and Credit Framework (QCF). Its Qualification Accreditation Number is 600/9523/4.

Your centre may have advertised this qualification with a different or shortened name. Please be aware your final certificate will state NCFE Level 2 Certificate in Understanding End of Life Care.

What you need to cover

This qualification is made up of a set of learning outcomes and assessment criteria that describe what you need to be able to do, and the things you need to know, to achieve your qualification.

The qualification consists of the following mandatory units:

w  Unit 01 Understand how to work in end of life care

w  Unit 02 Understand how to provide support to manage pain and discomfort

w  Unit 03 End of life care and dementia

w  Unit 04 Understanding the role of the care worker in time of death

w  Unit 05 Understand loss and grief in end of life care

Tracking your evidence

During your course your Tutor/Assessor will ask you to carry out work either in the classroom, in your workplace or at home, which you’ll keep as evidence of your learning.

The work you produce (evidence) will be assessed by your Tutor/Assessor to make sure you’ve covered everything in sufficient detail. Your evidence could be made up of a combination of:

¨  written work or class notes

¨  products or samples of practical work

¨  case studies

¨  simulated activities or role play

¨  work placement diaries

¨  learning logs

¨  video or audio recordings

¨  other appropriate formats suggested by your Tutor/Assessor.

When all your evidence is gathered together in a file or folder, this becomes your portfolio.

Your centre and Assessor may have systems that they use to plan and monitor your assessment. These may be computer-based (eg using ‘e-portfolio’ software) or paper-based (using forms or checklists). These systems are designed to show how each piece of evidence meets which learning outcomes and assessment criteria.

How your evidence is checked

After your Tutor/Assessor has assessed your work, another member of staff – the Internal Moderator – will review it. An External Moderator from NCFE will visit your centre. The External Moderator’s role is to make sure your work has been assessed to NCFE’s requirements. They’ll do this by checking a sample of candidates’ portfolios – which may include yours. They may also wish to talk to you about the content of the course and the work you’re doing.

How to get your certificate

Once you’ve built up your portfolio of evidence and your Tutor/Assessor and the Internal and External Moderators are satisfied it meets the standards, you’ll be awarded the NCFE Level 2 Certificate in Understanding End of Life Care.

Your centre will send us a signed certificate claim form when they and the External Moderator have signed off your completed portfolio. We will send your certificate to your centre within 1 working day of receiving the claim form. Your centre will either forward the certificate to your home address, or tell you that it’s available for you to collect.

Opportunities for further education and training

After successfully completing this qualification, you may like to go on to further study in the same or a similar subject. This might include:

¨  NCFE Level 2 Certificate in Dementia Awareness

¨  NCFE Level 2 and 3 qualifications for Working in the Health Sector

¨  NCFE Level 2 and 3 qualifications in Health and Social Care (Adults) for England

¨  NCFE Level 2 and 3 qualifications in Preparing to Work in Adult Social Care

¨  NCFE Level 2 and 3 qualifications in Healthcare Support Services

¨  NCFE Level 3 Certificate in the Principles of End of Life Care

¨  NCFE Level 3 Certificate in Working in End of Life Care

2

Completing your Learner’s Evidence Tracking Log

This section of the log will help you keep track of the work you’ve done and the work you still need to do to finish your portfolio.

It will also help your Tutor/Assessor and Internal and External Moderators find their way around your portfolio so they can assess it or check it. Your Tutor/Assessor will make sure you’re completing your log correctly.

Overleaf is a sample page similar to the mandatory units you’ll find in the rest of this log. Use the columns to write down what evidence you’ve put in your portfolio and to show your Tutor/Assessor and the Internal and External Moderators where it’s located.

You and your Tutor/Assessor and/or an independent witness must sign and date the individual pieces of work in your portfolio. Once you’ve completed your portfolio, your Tutor/Assessor will sign the front of the log, to show that they’re satisfied you’ve completed it correctly.

Example unit

Unit 01 Understand how to work in end of life care (A/503/8085)
You will: Know different perspectives on death and dying
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
1.1 Outline the factors that can affect an individual’s views on death and dying
1.2 Outline the factors that can affect own views on death and dying
1.3 Outline how the factors relating to views on death and dying can impact on practice
1.4 Define how attitudes of others may influence an individual’s choices around death and dying
Unit 01 Understand how to work in end of life care (A/503/8085) (cont’d)
You will: Understand the aims, principles and policies of end of life care
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
2.1 Explain the aims and principles of end of life care
2.2 Explain why it is important to support an individual in a way that promotes their dignity
2.3 Describe the importance of maintaining comfort and well-being in end of life care
2.4 Explain the stages of the local end of life care pathway
2.5 Describe the principles of advance care planning
2.6 Define local and national policy and guidance for care after death
Unit 01 Understand how to work in end of life care (A/503/8085) (cont’d)
You will: Understand factors regarding communication in end of life care
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
3.1 Explain how an individual’s priorities and the ability to communicate may vary over time
3.2 Explain your role in responding to key questions and cues from individuals and others regarding their end of life experience
3.3 Describe how you might respond to difficult questions from individuals and others
3.4 Outline strategies to manage emotional responses from individuals and others
3.5 Explain the importance of sharing appropriate information according to the principles and local policy on confidentiality and data protection
Unit 01 Understand how to work in end of life care (A/503/8085) (cont’d)
You will: Know how to access the range of support services available to individuals and others
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
4.1 Identify the range of support services and facilities available to an individual and others
4.2 Identify the key people who may be involved within a multi-disciplinary end of life care team
4.3 Identify the potential barriers an individual may face when accessing end of life care
4.4 Suggest ways to minimise the barriers an individual may face when accessing end of life care
Unit 02 Understand how to provide support to manage pain and discomfort (T/504/5519)
You will: Understand approaches to managing pain and discomfort
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
1.1 Explain the importance of a holistic approach to managing pain and discomfort
1.2 Describe the different approaches to alleviate pain and minimise discomfort
1.3 Outline agreed ways of working that relate to managing pain and discomfort
Unit 02 Understand how to provide support to manage pain and discomfort (T/504/5519)
(cont’d)
You will: Know how to assist in minimising individuals' pain or discomfort
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
2.1 Describe how pain and discomfort may affect an individual's well-being and communication
2.2 Identify ways of encouraging an individual to express feelings of discomfort or pain
2.3 Describe how to encourage an individual to use self-help methods of pain control
2.4 Explain how to position an individual safely and comfortably
Unit 02 Understand how to provide support to manage pain and discomfort (T/504/5519)
(cont’d)
You will: Know how to monitor, record and report on the management of individuals' pain or discomfort
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
3.1 Identify monitoring activities required to manage an individual's pain or discomfort
3.2 Explain how records should be completed
Unit 03 End of life care and dementia (K/505/1981)
You will: Know how an individual’s dementia can affect their end of life care
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
1.1 Outline how dementia can be a life-limiting illness
1.2 Differentiate between the end of life experience of an individual with dementia and an individual without dementia
1.3 Describe ways in which person-centred care can be used to support an individual with dementia at end of life
Unit 03 End of life care and dementia (K/505/1981) (cont’d)
You will: Know how to support individuals with dementia affected by pain and distress at end of life
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
2.1 Give examples of ways to determine whether an individual with dementia is in pain or distress
2.2 Describe ways to support an individual with dementia to manage their pain and distress at end of life
Unit 03 End of life care and dementia (K/505/1981) (cont’d)
You will: Know how to support family, significant others and friends of an individual with dementia at end of life
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
3.1 Outline ways to support others to understand how the end of life experience may differ for an individual with dementia
3.2 Identify sources of information and support for family, significant others and friends of an individual with dementia at end of life
Unit 04 Understanding the role of the care worker in time of death (H/505/1980)
You will: Understand how to support an individual as they are approaching death
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
1.1 Describe the stages of an individual’s adjustment to their imminent death
1.2 Outline why it is necessary to allow individuals sufficient time and understanding to express their feelings, wishes and preferences
1.3 Describe why wishes expressed by an individual at end of life should be met whenever possible
1.4 Describe how information given to and received from an individual at end of life should be recorded and reported
1.5 Describe why it is necessary to ensure the environment is of the individual's choosing, and consistent with their personal beliefs and preferences
1.6 Identify measures that can be taken to ensure the comfort of an individual in the final hours of life
Unit 04 Understanding the role of the care worker in time of death (H/505/1980) (cont’d)
You will: Understand how to care for a deceased individual
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
2.1 Outline the steps that need to be taken immediately after a death has occurred
2.2 Describe how caring for a deceased individual is influenced by:
¨  religious beliefs
¨  cultural beliefs
¨  family role
¨  cause of death
2.3 State how the preparation and movement of a deceased individual is affected by sudden death
2.4 State the meaning of the term ‘last offices’
2.5 Give examples of how the individual’s personal beliefs and preferences affect the performance of last offices
Unit 04 Understanding the role of the care worker in time of death (H/505/1980) (cont’d)
You will: Know the support needed by family, significant others and friends of the deceased individual
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
3.1 Explain why it is necessary to provide family, significant others and friends of the deceased individual with time and privacy
3.2 Identify the possible reactions to death and loss shown by family, significant others and friends of the deceased individual
3.3 Identify organisations that may provide information and support for family, significant others and friends of the deceased individual
3.4 Outline ways to manage own feelings to minimise any undue effect on others
Unit 04 Understanding the role of the care worker in time of death (H/505/1980) (cont’d)
You will: Understand relevant legislation and policies
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
4.1 Identify legislation and policies that may influence how a body is dealt with following death
4.2 Summarise the legal and organisational responsibilities following the death of an individual
Unit 05 Understand loss and grief in end of life care (M/505/1982)
You will: Know the process of loss and grief
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
1.1  Define the following terms:
¨  loss
¨  bereavement
¨  grief
¨  mourning
1.2 Outline the factors that can affect the intensity and duration of a person’s grief
1.3 Give examples of how people may respond to loss and show their grief
Unit 05 Understand loss and grief in end of life care (M/505/1982) (cont’d)
You will: Understand loss in the context of end of life care
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
2.1 List the fears people commonly experience towards the end of life
2.2 List the types of loss an individual at end of life might experience
2.3 Describe how to support an individual at end of life who is experiencing feelings of loss
Unit 05 Understand loss and grief in end of life care (M/505/1982) (cont’d)
You will: Understand how to support people following bereavement
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
3.1 Outline the main types of support that can be offered to a bereaved person
3.2 Identify the stages of bereavement
3.3 Describe ways to support a person during the various stages of their bereavement
3.4 Give examples of ways in which group care settings can mark the life and death of an individual
Unit 05 Understand loss and grief in end of life care (M/505/1982) (cont’d)
You will: Understand how to manage own feelings of loss and grief when working in end of life care
You can: / What you’ve done to show this / Location/Portfolio page number / Link to Evidence Requirements / IM/EM signature (if sampled)
4.1 Explain what the term ‘cumulative grief’ means
4.2 Describe ways to manage own feelings of loss and grief when working in end of life care
4.3 Identify ways in which the support of others can help manage own feelings of loss and grief