TROY UNIVERSITY
SORRELL COLLEGE OF BUSINESS

MGT 4478 International Management

SPRING 2011

Description

A survey and analysis of topics important to successfully managing internationalized business operations. Included in the course are considerations of environmental analysis, modes of entry, planning and cross-cultural issues in directing, decision-making, organizing and staffing operations in multinational enterprises.

Prerequisites: MGT 3371

Class Information

Instructor: Associate Professor Alan Wright (DBA, University of Memphis)

Office: 16 McCartha Hall

Office Hours: MW 9-12, TTH9-11:00, and by appointment

Telephone: 334-808-6350

E-mail:

Class Time: TTH 2:30-3:45

Class Location: GAB (Patterson?) 301

Purpose

This course will provide a basic understanding of how to operate in a global environment. This course meets the International Area requirement for the Business Administration core (all majors), with faculty advisor permission.

Text

DERESKY, Helen, (2011), International Management, 7th Edition. Pearson. ISBN: 0-13-609867-3.

Student Learning Objectives

On completion of the course, the student should be able to:

  1. Discuss the major issues and challenges that arise as organizations move from domestic to international operations.
  2. Apply theories of national culture to business problems, and explain the role and effects of cultural assumptions on business thinking and planning.
  3. Discuss methods of conducting business appropriate to specific foreign environments.
  4. Differentiate among the political, legal, ethical, financial, economic, and socioeconomic environments of international business.
  5. Determine the appropriate organizational structure for an international firm.
  6. Describe the major features of leadership, motivation, and intercultural communication in international business
  7. Discuss the major issues in international human-resource management, including expatriate issues.
  8. Identify appropriate modes of entry into international operations.

Sorrell College of Business Vision Statement

Sorrell College of Business will be the first choice for higher business education students in their quest to succeed in a dynamic and global economy. Sorrell College of Business will create the model for 21st century business education and community service.

Sorrell College of Business Mission Statement

Through operations that span the State of Alabama, the United States, and the world, Sorrell College of Business equips our students with the knowledge, skills, abilities and competencies to become organizational and community leaders who make a difference in the global village and global economy. Through this endeavor, we serve students, employers, faculty, and TroyUniversity at large as well as the local and global communities.

Course Requirements

  • Attendance at all class sessions, and participation in class discussion are required. Each student is expected to be an active participant and make meaningful contributions.
  • Students are expected to complete all assignments when due. Late work will not be accepted.
  • Written exams will be given.

Assignment of Grades and Method of Evaluation

There will be four (4) written exams using MC, TF, SA, essay, and case analysis questions. An Individual andGroup Comprehensive Final Exam will be given. Peer evaluations will be required. Do not think that the light-natured tone of the class will be reflected in the tests or the grading standards.

Four individual tests, 400 points; In-class exercises, case presentations, and quizzes (some group), up to 50 points; grouporal report, 50 pts; individual written, 100 pts (guidelines on Blackboard); Final exam, 100 points; and a peer evaluation, +/- 25 points. Grades will be awarded on the 90% = A, 80% = B…

Make-Up Policy

It is usually beneficial to show up to class and show up on time. Quizzes and in class exercises cannot be made up. If you know ahead of time you will miss a scheduled test for school activities, arrange with me a time you can take the test early. Requests for make-up tests must be accompanied by appropriate documentation (i.e. dated obituary, doctor's excuse, ticket or summons, repair bill) and will carry a 10% penalty. All presentations will be given on the assigned day, no delays. If you miss a presentation, you get a zero (unless the group OK's your absence ahead of time and clears it with me). The group must still present. I do not drop a test.

Class Procedure
The method of instruction for the class will consist of lecture and group interaction. It is essential that each student prepare for class to insure active participation. Please respect the rights of others to express their views and provide the setting for meaningful discussions.

Attendance Policy

Attendance is mandatory. Students must attend all classes during the course. No automatic absences are authorized. Excessive absences will be reported to appropriate university officials. Arrangements for excused absences must be made PRIOR to the absence. It is the responsibility of the student to obtain all information and materials presented during his/her absence.

Incomplete Grade Policy

An incomplete grade indicates that the student has not completed all of the assigned class work or has not taken all class examinations. Only the instructor can determine whether an incomplete grade is justified. It will not be automatically assigned, but rather must be requested by the student by submitting to the instructor the Petition for and Work to Remove an Incomplete Grade form. A grade of incomplete may not be removed by repeating the course.

It is the student's responsibility to contact the instructor regarding the deadline for completing all course requirements. Any student who receives a grade of “Incomplete” must adhere to the work completion deadline set by the instructor, not to exceed the end of the following term. This deadline applies whether or not the student re-enrolls for the semester following the assignment of the incomplete grade(s). Failure to clear the incomplete within the specified time period will result in the assignment of a grade of F for the course.

Americans with Disabilities Act (ADA):

TroyUniversity supports Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, which insure that postsecondary students with disabilities have equal access to all academic programs, physical access to all buildings, facilities and events, and are not discriminated against on the basis of disability. Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information, including appropriate contact information, can be found at the link for TroyUniversity’s Office of Human Resources at

Cell Phone and Other Electronic Device

Use of any electronic devise by students in the instructional environment is prohibited unless explicitly approved on a case-by-case basis by the instructor of record or by the Office of Disability Services in collaboration with the instructor. Cellular phones, pagers, and other communication devices may be used for emergencies, however, sending or receiving non-emergency messages is forbidden by the University. Use of a communication device to violate the Troy University “Standards of Conduct” will result in appropriate disciplinary action.

In order to receive emergency messages from the University or family members, devices must be in the vibration mode or other unobtrusive mode of indication. Students receiving calls that they believe to be emergency calls must answer quietly without disturbing the teaching environment. If the call is an emergency, they must move unobtrusively and quietly from the instructional area and notify the instructor as soon as reasonably possible. Students who are expecting an emergency call should inform the instructor before the start of the instructional period.

Standards of Conduct

The commission of or the attempt to commit any cheating and/or plagiarism are in violation of the Standard of Conduct at Troy University, and may be disciplined up to and including suspension and expulsion. Plagiarism is the passing off of the thoughts or works of another as one’s own. Plagiarism involves giving the impression that a person has thought, written, or produced something that has, in fact, been borrowed from another. Plagiarism may result from poor technique of citation or more serious cases as: copying the work of another person; submitting the work of another person; or closely paraphrasing a piece of work without due acknowledgement.

Plagiarism

Depending on the circumstances, the penalty imposed for plagiarism may include warning, resubmission, loss of points, failure on a particular assignment or course, or a charge of misconduct to be dealt with by Troy University.

Syllabus Changes

The instructor may make amendments to this syllabus. Students absent on that day are responsible for syllabus changes, like they are for homework and other assignments.

Daily Assignments

This class will follow the University calendar for all drop dates and holidays.

Below are the currently scheduled dates for all lectures and tests; flexibility may be required.

International Management / PAT (GAB) 301 TR 2:30-3:45
Jan 6 / Intro
11 / C1
13 / C2
18 / cases
20
25 / Test1
27 / C3
Feb 1 / C4
3 / C5
8 / cases
10
15 / Test 2
17 / C6
22 / C7
24 / C8
March 1 / cases
3
15 / Test 3
17 / C9
22 / C10
24 / C11
29 / cases
31 / Written report due
April 5 / Test 4
7 / Group work day
12 / presentation
14 / presentation
19 / presentation
21 / presentation
26 / Review
29 / Friday, 2-4 p.m. Comprehensive FINAL