Trainee Assessment

Being a support worker

Unit standards / Version / Level / Credits
23451 Describe the role of a support worker in a health or wellbeing setting / 3 / 2 / 5
23686 Describe a person's rights in a health or wellbeing setting / 3 / 2 / 1
Your name:
Your workplace:
Your date of birth:
Your National Student Number (NSN), if you know it:
Declaration
  • I was told about and understand the assessment requirements and appeals process.
  • I have prepared my answers myself.
  • Any evidence I have provided as my own, I produced myself.
  • I understand that this assessment may be used for moderation and quality control purposes.
  • I understand that when I achieve this unit standard my result will be registered with the New Zealand Qualifications Authority.

I confirm the above declaration: / Yes / No / Date:

Assessment summary (completed by assessor)

Trainee's performance summary

Assessment tasks / Assessor signature / Date achieved
Task 1: Describe your role as a support worker
Task 2: Handling confidential information
Task 3: Describe your role in the team
Task 4: The Code of Rights

Task 5: Safeguarding a person's rights

Unit standard results

I have assessed the trainee and confirm the requirements have been met to demonstrate competency in:

Unit standards / Version / Level / Credits /
23451 Describe the role of a support worker in a health or wellbeing setting / 3 / 2 / 5
23686 Describe a person's rights in a health or wellbeing setting / 3 / 2 / 1

US 23451 is a compulsory unit standard. Tasks 1, 2, 3, and Question 1 in Task 4 must be done.

US 23686 is an optional unit standard and Tasks 4 and 5 must be done for this unit standard.

/ Assessor name: / Assessor number:
Signature: / Date:

Trainee information

Before you start

  • The assessor/observer will talk about what you need to do.
  • You may have been observed doing some of these tasks already, or there may be workplace documents you have completed, such as a workplace incident report, which documents what you have done at work.
  • You may bring evidence of what you have done already, such as your induction training log, or proof of competency from a course you have completed, eg a marked assessment or project. This may be recorded as evidence.

As you go

  • This is an integrated assessment. If you are doing both unit standards, pleasefollow instructions and do each task.
  • US 23451 is a compulsory unit standard. Tasks 1, 2, 3, and Question 1 in Task 4 must be done.
  • US 23686 is an optional unit standard and Tasks 4 and 5 must be done for this unit standard.
  • If you are unsure, please ask your assessor.

When you finish

  • Make sure you have completed any parts where the assessor/observer has said you need more work.

Appeals

If you wish to appeal against the assessment result or process, talk to your assessor. If you are still not satisfied, you can appeal to Careerforce by completing the assessment result appeal form that can be found online at

Feedback

Careerforce regularly reviews our assessment and learning resources. As a user, we would appreciate feedback on how you found it. Feedback can be provided to Careerforce via:

  • our online feedback form at
  • email to

Task 1: Describe your role as a support worker

1How do you know what you need to do in your role?

Identify the documents that tell you what you need to do and describe the range of tasks that you have to do in your role.

Where I find out about my role / The task or job I do
Example: My employment contract / Visit a person I support once a week.

2If someone asks you to do something that you think is outside the boundaries of your role, how would you find out if you should do it?

3If someone asks you to do something that you know isn't part of your job, what should you do?

4How does what you do impact on a person's quality of life?

Fill in the table below. One example has been done for you.

My role / Example of how I do this / Impact on person's quality of life
Example: provide personal cares / Support a person to shower / Helps them to keep healthy and safe. Helps them to feel good and keep their dignity.
Provide personal cares
Provide household management
Support the person’s independence
Task 1: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Task 2: Handling confidential information

1What legislation tells you how you need to treat confidential information?

2How should you handle confidential information about the following:

the person you support?
their family or whānau?
your employer (or workplace)?
How should your own confidential information be protected?
Task 2: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Task 3: Describe your role in the team

1Choose two types of team interaction from the list below and describe what you do for these:

  • team meetings.
  • handovers.
  • reporting.
  • rosters.
  • supervision.

Type of team interaction / What I do (my role)
Why is team interaction so important? What would happen if you didn’t have good interactions with your colleagues?

2What aretwo things you do to make sure you have good relationships with your colleagues?

3What is one thing you might do if you are having trouble (a difficult relationship) with a colleague?

Task 3: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Task 4: The Code of Rights

1What is the Code of Rights for?

You must answer this question for the compulsory unit standard 23451
AND for the optional unit standard 23686.

This question must be answered for unit standard 23686.

2What are the ten rights in the Code of Rights? Use your own words to describe what each one is.

Right / Description
Right / Description
Task 4: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Task 5: Safeguarding a person's rights

You must do this task if you are doing the optional unit standard 23686.

1Fill in the table below to write definitions for each phrase and describe what they mean for you inyour role as a support worker.

If this is not in your role, say so, but still write definitions for each phrase.

Phrase / What it means / How I might use this in my role
Enduring power of attorney (EPOA or EPA)
An advance directive

2How can people make complaints in your workplace?

How can someone you support make a complaint?
What happens next when someone you support makes a complaint?
Where would you go to find out more about how someone you support can make a complaint?
Task 5: Assessor feedback to trainee

When the assessor agrees you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.

Being a support worker (US 23451 v3, 23686 v3) Trainee Assessment © Careerforce – Issue 1.2–April 20171