CBR (Centurylink Broadband for Resale) Ordering Quick Reference

CBR (CenturyLink BroadBand for Resale) Ordering Quick Reference

When ordering CBR, all standard required fields are to be populated on the Resale LSR Form.

Along with those standard fields, there are some field and field values that are specific to CBR that must also be populated:

·  PON naming convention must always begin with DSL (Ex: DSLxxxxxxxxx)

·  The Project ID field on the LSR form must be populated and begin with the values of CWS. The Project ID is assigned to the CLEC by their Account Manager. (Ex: CWSxxxxxxx)

·  The PROJINDR field is always populated with the value of B.

Ordering scenarios by activity:

Scenario / If… / Then…
New Install / ·  Wireline with DSL
·  PBB / ·  Activity Type=N
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  LNA=N
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Disconnect / ·  Wireline and the DSL
·  PBB / ·  Activity Type=D
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  LNA=D
Disconnect / ·  Only disconnecting the DSL but leaving the wireline
·  Not applicable to PBB / ·  Activity Type=C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  LNA=C
·  FA=D
·  View Existing Service records in VFO to determine DSL feature codes used in provisioning the DSL as may be different than feature codes used on the install request. It is important all feature codes associated to the DSL be removed (example: static IP).
Adding DSL / ·  to existing wireline end-user / ·  Activity Type=C
·  All required fields for LSR
·  Required DSL fields as mentioned above.
·  LNA=C
·  FA=N
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Adding DSL / ·  To existing wireline, but changing to PBB / ·  Activity Type=C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  Telephone number change required. Allow system to assign new TN.
·  OTN – populated with current TN.
·  LNA=X
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Change / ·  Existing PBB changing to wireline / ·  Activity Type=C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  Telephone number change required.
·  FA=D on existing DSL/CBR features.
·  FA=N for new features.
·  OTN – populated with current TN.
·  LNA=X
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Change / ·  Existing CBR voice to PBB / ·  Activity Type=C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  Telephone number change required.
·  FA=D on existing DSL/CBR features.
·  FA=N for new features.
·  OTN – populated with current TN.
·  LNA=X
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Change / ·  Existing DSL to a different speed / ·  Activity Type=C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  FA=D on existing DSL/CBR features.
·  FA=N for new features.
·  LNA=C
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Change / ·  Adding or removing Static IP to existing CBR (business end-user only) / ·  Activity Type= C
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  LNA=C
·  FA=N for new features.
·  FA=D to remove old features.
Convert / ·  Customer with DSL and voice to CBR and voice
·  Customer with PBB and converting to CBR PBB / ·  Activity Type=V
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  LNA=V
·  FA=N for DSL features
·  FA=N for any new features requested.
·  FA=D to remove old features.
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Note: Self Install dispatch not required.
Convert / ·  Customer with DSL and voice and converting to CBR PBB
·  Customer with PBB and converting to CBR with voice. / ·  Activity Type=V
·  All required fields for LSR.
·  Required DSL fields as mentioned above.
·  Telephone number change required.
·  LNA=X
·  FA=N for DSL features
·  FA=N for any new features requested.
·  FA=D to remove old features.
·  OTN – populated with currentTN.
·  Required DSL Feature Codes: Price Plans should include (when applicable) - access line, speed, type of install, modem & static IP.
Note: Self Install dispatch not required.