Organisation, Functions and Duties

Chapter – 1

Organisation, Functions and Duties

[Section 4(1)(b)(i)]

Particulars of the organization, functions and duties:-

Sl. No. / Name of the Organisation / Address / Functions / Duties
1. / GadagDistrict Consumer Disputes Redressal Forum / Basaveshwar Nagar, Behind TahasildarOffice,Gadag / The Consumer Protection Act, 1986,
The Karnataka Consumer Protection Rules 1988.
The Consumer Protection Regulations 2005 & other rules for establishment of Consumer Forum. / To redress the Consumer grievances within stipulated period and without following any lengthy procedure

Chapter – 2

Powers and Duties of Officers and Employees

[Section 4(1)(b)(ii)]

Please provide details of the powers and duties of officers and employees of the authority by designation as follows:-

Sl. No. / Name of the office/employee / Designation / Duties allotted / Powers
1. / Gadag District Consumer Disputes Redressal Forum
Smt. Samiunnisa.C.H. / President
(01 Post) / The President of the District Forum shall discharge the quasi Judicial work under section 11,12,13,14,2527 of the Consumer Protection Act 1986.
The President of the District Forum shall exercise the Financial powers vested to the Divisional Level Officers. The Post of President is a tenure post for period of 05 years from the date of appointment or up to the age of 65 years whichever is earlier. / A person who is, or has been or is qualified to be a District Judge, who shall be the President of the District Forum under section 10(1)(a) of the C.P.Act
2. / GadagDistrict Consumer Forum.
Smt.J.S.Kajagar
Sri.B.S.Keri / Members
(2 Posts) / The members of the District Forum shall discharge the Quasi Judicial work along with the President of the District Forum. Under Section 11, 12, 13, 14, 25 & 27 of C.P. Act, 1986.
The post of President is a tenure post for period of 05 years from the date of appointment or up to the age of 65 years whichever is earlier. / Two members, one of whom shall be a woman, who shall be appointed as per section 10(1)(b) of the C.P. Act.
3. / Gadag District Consumer Disputes Redressal Forum
VACANT / Asst. Registrar Cum Asst. Administrati
ve Officer
(01 Post) / 1. Over all Supervision of the Forum and establishment section.
2. Is to receive complaint, scrutiny the same, prepare checklist and submit before the Forum.
3. To give information to Public regarding filing the case.
4. The Asst. Registrar cum Asst. Administr-
tive officer is to carry out the direction issued by the President as well the District Forum Bench. / The Asst. Registrar cum Asst. Administrative officer is the drawing and disbursing officer.
4. / Gadag District Consumer Disputes Redressal Forum
Sri.A.R.Jumalapur / Sheristedar
(01 Post) / Maintaining accounts, establishment, disposal preparing statements, pay bills/DC bills/ others bills and other works entrusted by the President and Asst. Registrar of the District Forum. / Sheristedar is nothing but Manager of the officer. The Sheristedar shall discharge the work of overall supervision.
5. / Gadag District Consumer Disputes Redressal Forum
VACANT / FDA
(01 Post) / The First Division Assistant shall discharge the duties of the bench clerk, pending clerk and any other work entrusted by the President and Asst. Registrar of the District Forum / -
6. / Gadag District Consumer Disputes Redressal Forum
VACANT / Stenographer
(02 Post) / The Stenographers shall discharge the duties of taking dictation of Judgements at Court hall and chambers of the President and Members of the District Forum. Transcription work through computer, recording deposition at court hall through computer librarian, furniture and any other work entrusted by the President, Members, Asst. Registrar of the District Forum. / -
7. / GadagDistrict Consumer Disputes Redressal Forum
VACANT / SDA
(01 Post) / The Second Division Assistant shall discharge the duties of the bench clerk, pending clerk Inward, Outward issuing of certified copies, and any other work entrusted by the Indexing of disposed of files, other work entrusted by the President and Asst. Registrar of the District Forum. / -
8. / Gadag District Consumer Disputes Redressal Forum
1)Smt.Rekha.R.
2) Sri. S.V.Chincholi,
3) VACANT / Peon (3) / One Peon is attached to the President of the District Forum and Court Hall
One peon is attached to the Office of the District Forum.
One Peon is to do the work of night watchman or any other work entrusted by the President of the District Forum. / -

Chapter – 3

Procedure Followed in Decision making Process

[Section 4(1)(b)(iii)]

Describe the procedure followed in decision-making by the public authority

(Deputy Commissioner Officer).

Activity / Description / Decision making process / Designation of final decision authority
To redress the grievances of the Consumersunder the Consumer Protection Act, 1986 . / The District Forum laid in the Consumer Protection Act, 1986 under 11, 12, 13, 14, 15 & 17, 18 & 22D & regulation framed by the National Consumer Disputes Redressal Commission under section 30A of the Consumer Protection Act, 1986, vide its notification No.-105/NCDRC/2005, dt. 31.05.2005. / under the Consumer Protection Act 1986. / The Hon’ble Presidentof the Karnataka State Consumer Disputes Redressal Commission as the overall administrative control of Karnataka State Consumer Disputes Redressal Commission and District Forum Services.

Chapter – 4

Norms set for the Discharge of Functions

[Section 4(1)(b)(iv)]

Please provide the details of the norms/standards set by the public authority for the discharge of its functions/delivery of services.

Sl. No. / Function/service / Norms standards of performance set / Time frame / Reference document prescribing the norms (Citizen’s Charter, Service Chapter etc)
1. / The main object of the Forum to redress the Consumer Grievances / The Consumer Protection Act, 1986 and the Regulation framed by the National Consumer Disputes Redressal Commission and Karnataka Consumer Protection Rules 1988. / Since the proceedings before the Forum is of Judicial nature, norms of discharge of the functions of the Forum are available in the Consumer Protection Act, 1986 & Karnataka Consumer Protection Rules 1988. / The Consumer Protection Act, 1986 and the Regulation framed by the National Consumer Disputes Redressal Commission and Karnataka Consumer Protection Rules 1988.

Chapter – 5

Rules, Regulations, Instructions, Manual and Records, for Discharging Functions

[Section 4(1)(b) (v) & (vi)]

Please provide list and gist of rules, regulations, instructions, manuals and records, held by public authority or under its control or used by its employees for discharging functions in the following format.

The Consumer Protection Act, 1986,
The Karnataka Consumer Protection Rules 1988.
The Consumer Protection Regulations 2005 & other rules for establishment of Consumer Forum.

Chapter – 6

Categories of Documents held by the Public Authority under its Control

[Section 4(1) (b) v (i)]

Provide information about the official documents held by the public authority or under its control.

Inward register.
Outward register.
Attendance register.
Case register.
Case DD register.
Stamp Register(Govt.)
Remittance Register
Leave register.
Cash register.
Pay/DC/TA register.
Establishment cheque receiving register.
Establishment Token register.
Record register.
Staff service registers.
Forum saving account Register (SBI Ledger).
Stationery issuing register.
Subject Register(Establishment).
Stock Register.
Furniture Register.
Movement Register.
Certified Copy Register,
Cash Declaration Register.

Chapter – 7

Arrangement for Consultation with, or Representation by, the Members of the Public in relation to the Formulation of Policy or Implementation thereof

[Section 4(1)(b)(viii)]

Describe arrangements by the public authority to seek consultation/participation of public or its representatives for formulation and implementation of policies?

Sl. No. / Function / Service / Arrangements for consultation with or representation of public in relation with policy formulation / Arrangements for consultation with or representation of public in relation with policy implementation
District Consumer Forum is constituted under the provisions of the Consumer Protection Act, 1986. Only the Consumers or the aggrieved party shall approach these services. / -- / --

Chapter – 8

Boards, Councils, Committees and other Bodies constituted as part of Public Authority

[Section 4(1)(b)v(iii)]

Please provide information on boards, councils, committees and other bodies related to the public authority in the following format.

Name of Board, Council Committee, etc. / Composition / Powers & Functions / Whether its Meetings open to Public / Minutes of its Meetings accessible for Public
-- / -- / -- / --

Remarks: No Boards councils, Committee and other bodies are functioning under the services of Karnataka State Consumer Disputes Redressal Commission and District Forums.

Chapter – 9

Directory of Officers and Employees

[Section 4(1)(b)(ix)]

Please provide information on officers and employees working in different units or offices at different levels and their contact.

Sl. No. / Name of the Offices / Employees / Designation / Office Address / Contact Number / e-mail ID
1. / Smt.Samiunnisa.C.H. / President / Gadag District Consumer Disputes Redressal Forum.Basaveshwar Nagar, Behind Tahasildar Office,Gadag. / 9448065077

2. / Smt.J.S.Kajagar / Member / - As above- / 7760173077

3. / Sri.B.S.Keri, / Member / - As above- / 9880959699

4. / Post Vacant / Assistant Registrar cum Assistant Administrative Officer / --- / ---
5. / Sri.A.R.Jumalapur / Sheristedar / As above / As above
6. / Post Vacant / F.D.A. / --- / ---
7. / Post Vacant / Stenographer / --- / ---
8. / Post Vacant / Stenographer / --- / ---
9. / Post Vacant / S.D.A. / --- / ---
10. / Smt. Rakha.R. / Group ‘D’ / Gadag District Consumer Disputes Redressal Forum.Basaveshwar Nagar, Behind Tahasildar Office, Gadag. / 9742940140

11. / Sri.S.V.Chincholi / Group ‘D’ / As above / 7760200243

12. / Post Vacant / Group ‘D’ / --- / ---

Chapter – 10

Monthly Remuneration received by Officers and Employees, including the System of Compensation as provided in Regulation

[Section 4(1)(b)(x)]

Provide information on remuneration and compensation structure for officers and employees in the following format.

Name of the Officer Working / Designation / Organisation / Remuneration
Per Month
Smt.Samiunnisa.C.H. / President / Gadag District Consumer Disputes Redressal Forum.Basaveshwar Nagar, Behind Tahasildar Office, Gadag. / Pay & allowance as admissible to a District Judge
Smt. J.S.Kajagar / Member / -As above - / Per day Rs.600/-
(Honorarium)
+ Conveyance allowance `150/- Per day
Sri. B.S.Keri / Member / As above / Per day Rs.600/-
(Honorarium)
+ Conveyance allowance `150/- Per day
POST VACANT / Assistant Registrar cum Assistant Administrative Officer / As above / 22800-43200
Sri.A.R.Jumalapur / Sheristedar / As above / 20000-36300
POST VACANT / Stenographer / As above / 14550-26700
POST VACANT / Stenographer / As above / 14550-26700
POST VACANT / Second Division Assistant / As above / 11600-21000
Smt.Rekha.R. / Group ‘D’ / As above / 9600-14550
Sri.S.V.Chincholi / Group ‘D’ / As above / 9600-14550
POST VACANT / Group ‘D’ / As above / 9600-14550

Chapter – 11

Budget Allocated to Each Agency including Plans etc.

[Section 4(1)(b)ix]

Provide information about the details of the plans, programmes and schemes undertaken by the public authority for each agency.

Agency / Plan/Programme /Scheme/Project /Activity /Purpose for which budget is allotted / Proposed expenditure As on last year / Expected Outcomes / Report on disbursements made or where such details are available (website, reports, notice board etc.,)
- / - / - / - / -

Note: There are no Plan/Programme/Scheme/Project under the services of District Forums. Budget is allotted onlyfor salary allowance etc,

Chapter – 12

Manner of Execution of Subsidy Programmes

[Section 4(1)(b)xii]

•Describe the activities /programmes/schemes being implemented by the public authority for which subsidy is provided.

No subsidy programme under the services of District Forums

• Provide information on the nature of subsidy, eligibility criteria for accessing subsidy and designation of officer competent to grant subsidy under various programmes/schemes.

Name of programme /Activity / Nature /Scale of subsidy / Eligibility criteria for grant of subsidy / Designation of officer 0 grant subsidy
Nil

•Describe the manner of execution of the subsidy programme

Name of programme /Activity / Application procedure / Sanction procedure / Disbursement procedure
Not applicable

Chapter – 13

Particulars of Recipients of Concessions, Permits or Authorization Granted by the Public Authority

[Section 4(1)(b)xiii]

Provide the names and addresses of recipients of benefits under each programme /scheme separately in the following format.

Sl. No. / Name & address of recipient institutions / Nature /quantum of benefit granted / Date of grant / Name & designation of granting authority
Not applicable

Chapter – 14

Information Available in Electronic Form

[Section 4(1)(b)x(iv)]

Please provide the details of information related to the various schemes of the department which are available in electronic formats. (Floppy, CD, VCD, Web Site, Internet etc.)

Electronic / Description (site adder /location where available etc.,) / Contents or title / Designation and address of the custodian of information held by whom?
Not applicable, as there is no schemes

Chapter – 15

Particulars of Facilities available to Citizens for Obtaining Information

[Section 4(1)(b)xv]

Describe the particulars of information dissemination mechanisms in place/facilities available to the public for accessing of information

Facility / Description (Location of Facility/Name etc.) / Details of Information made available
Internet Facility / / Case status upload in Cause List, daily entries and disposal cases uploaded by this Forum

Chapter – 16

Names, Designations and other Particulars of Public Information Officers

[Section 4(1)(b)xvi]

Please provide contact information about the Public Information Officers and Assistant Public Information Officers designated for various offices/administrative unites and Appellate Authority/Officer(s) for the public authority in the following format.

Public Information Officer

Sl. No. / Name of the Office /administrative Unit / Name of Designation of PIO / Office Tel. Residence Tel. Fax / E-mail
01 / Gadag District Consumer Disputes Redressal Forum.Basaveshwar Nagar, Behind Tahasildar Office, Gadag / Sri.A.R.Jumalapur
I/C of Assistant Registrar cum Assistant Administrative Officer / 08372-252515 /

Asst. Public Information Officer

Appellate Authority

Chapter – 17

Other Useful Information

[Section 4(1)(b)xvii]

Please give below any other information or details of publications which are of relevance or of use to the Citizens.

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