Trussell Trust Job Description: Foodbank Network Manager, London

Department: Foodbank Network

Responsible to: Foodbank Network Director

Responsible for: Regional Development Officer, London

Salary: £25,000 per annum, pro rata

Level: Senior team

Part time: 37.5 hours per week

Permanent

Role outline:

To lead the development of the Trussell Trust foodbank network in London, ensuring growth and a continued, comprehensive commitment to excellence across the network. Responsible for the management of strategic relationships with corporate partners, and for media liaison.

Responsibilities

Planning

o  Develop and communicate the strategy and business plan for foodbank network growth in London

o  Regularly review the social, political, and economic context to ensure the plan for network growth is updated

o  Agree an annual plan and budget with the Network Director

Management

o  Manage, support, and develop the Regional Development Officer for London

o  Manage and support foodbank franchisees, ensuring prompt responses to issues

o  Implement the agreed business plan in accordance with milestones and targets

Quality assurance

o  Ensure all foodbanks in London adhere to agreed procedures and assess them against the foodbank network audit process

o  Collate statistics and questionnaires from foodbanks, clients, and partners to inform and enhance the service

o  Assist franchisees to develop foodbanks by providing advice, training, and support

o  Organise regional foodbank network meetings and events to promote cooperation and best practice

Partnership agreements

o  Engage with corporate partners to enhance the value and benefits of foodbank network membership and source funding

o  Work with network members to influence local authorities and the London Assembly on policies to tackle poverty

Marketing and fundraising

o  Develop a marketing plan to support foodbank network growth in London

o  Develop and implement plans that enhance the financial sustainability of the foodbank network by increasing the opportunities and scale of income-generating activities for foodbanks in the network

o  Undertake regular talks and presentations to raise awareness and funds

o  Attend conferences to raise awareness of the work of foodbanks in London

External relations

o  Plan, develop and manage relationships with stakeholders

o  Work with PR and Communications colleagues to ensure a dynamic ongoing relationship between the London Assembly, key London stakeholders and the London media.

o  Communicate the Foodbank Network’s vision clearly through the media

o  Build strong sustainable partnerships with key voluntary sector partners

o  Build strong sustainable partnerships with key corporate supporters

Essential Experience

o  Project management and development

o  Experience of working or volunteering in an organisation that deploys volunteers

o  Experience developing strategy, partnerships, and business planning

o  A good understanding of franchising and the ability to articulate its value

Key Skills

o  Strong in oral communication with good presentation skills

o  Driver with clean licence

o  Ability to work to tight deadlines in pressurised situations

o  Ability to draft concise and communicative reports

o  Proactive and strongly driven by personal initiative

o  Numerate and comfortable presenting and interpreting statistical data

o  Able to develop and to understand financial plans and spreadsheets

o  Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

Personal Attributes

o  Passionate about tackling poverty

o  Persuasive in expressing vision and argument

o  Strong communication skills and ability to vary register appropriately

o  Sympathetic to the Christian values of The Trussell Trust

o  A sound understanding of, and experience of engagement with, Churches and Christians of all denominations

2