Application for Contractor Registration

Title

Service Alliance 2012

Invitation Description

Aninvitation for contractors toregisterfor the provision of building maintenance and improvement works for regional Western Australia

Invitation No.

SA12

On behalf of the

Department of Finance, Building Management and Works, Regional Programs Division

Principal

Director General, Department of Finance

Lodgement of Response

Responses may be lodged during business hours

at any of the 13 BMW regional offices

listed at Part A, clause 2.6.5.

Copyright in this document is reserved to the Crown in the right of the State of Western Australia. Reproduction is prohibited other than in accordance with copyright law or with the prior written consent of the Director General, Department of Finance or the Attorney General.

Table of Contents

1.INTRODUCTION

1.1.DEFINITIONS

1.2.BACKGROUND

1.3.SERVICE ALLIANCE 2012

1.4.NO ASSURANCE OF WORK

1.5.SPECIAL ARRANGEMENTS

1.6.BMW SERVICE VALUES

1.7.BMW SERVICES

1.7.1.Breakdown Repairs:

1.7.2.Planned Work:

2.INVITATION

2.1.INVITATION PROCESS

2.2.SELECTION PROCESS

2.3.ASSESSMENT CRITERIA

2.3.1.Organisation

2.3.2.Experience

2.4.INVITATION DOCUMENTS

2.5.GENERAL CONDITIONS OF THE WORKS CONTRACT

2.6.SPECIAL CONDITIONS OF THE INVITATION

2.6.1.Ownership of Responses

2.6.2.Public Disclosure and Freedom of Information

2.6.3.Response Format

2.6.4.Lodgement of Responses

2.6.5.BMW Regional Offices

2.7.FURTHER INFORMATION

2.7.1.Contact Person

3.RESPONSE

3.1.IDENTIFICATION

3.2.COMPLIANCE REQUIREMENTS

3.2.1.Conditions of Contract

3.2.2.Insurances

3.3.DISCLOSURE REQUIREMENTS

3.3.1.Work in the regions

3.3.2.Type of Work

3.3.3.Location

3.3.4.Services

3.3.5.Number of Employees

3.3.6.Licences and Registrations

3.3.7.Plant, Equipment and Resources

3.4.ASSESSMENT CRITERIA

3.4.1.Organisation

3.4.2.Experience

Service Alliance 2012 – Final

PART A RESPONDENT TO READ AND KEEP THIS PART PART A

1.INTRODUCTION

This is an invitation for contractors to register for the provision of building maintenance and improvement works in regional Western Australia.

1.1.DEFINITIONS

BMW -means the Department of Finance, Building Management and Works,
Regional Programs Division.

Invitation-means this document, which outlines the requirements of submitting aResponse.

Panel contractor -means a contractor that has submitted an application and after the assessment process, received a letter advising that it was successful in the registration for Service Alliance 2012.

Respondent-means the legal entity submitting a Response to this Invitation.

Response- means the submission to BMW in response to this Invitation.

Regional Office-means the Regional offices listed in this document in Part A,
clause 2.6.5.

1.2.BACKGROUND

In 1998,the Department of Contractand Management Services introduced the Service Alliance Agreement as an initiative to improve service delivery in regional Western Australia.

The purpose of the arrangement was to establish strong working relationships with local contractors for the delivery of building related maintenance and improvement works up to $50,000 in value.

Although the arrangement is still operational,BMW has decided to refresh the arrangement which will be known as the Service Alliance 2012.

1.3.SERVICE ALLIANCE 2012

Successful applicants to Service Alliance 2012 will be eligible for building related maintenance and improvement work up to $150,000 in value. BMW will select contractors to carry out work, subject to BMW’s procurement rules which may change from time to time, using one of the following methods:

Direct engagement: A Service Alliance contractor is selected based on skill, location, availability and ability to deliver Value for Money. The contractor is then engaged on a single quote or cost plus basis. Contracts will be subject to the Service Alliance 2012 - Conditions of Contract, November 2012. This method is generally used for low value purchases under $5,000 in value.
Invited quotes: More than one Service Alliance contractor is selected based upon skill, location, availability and ability to deliver Value for Money and invited to quote on the work. The contract is awarded to the contractor whose response offers the best value for money. Contracts will be subject to the Service Alliance 2012 - Conditions of Contract,November 2012. This method is generally used for transactions under $20,000 in value.
Request for Quotes (RFQ): Quotes are invited through Tenders WA. Responses are restricted to active Service Alliance contractors and the contract is awarded to the contractor whose response offers the best Value for Money. Contracts will be subject to the Service Alliance 2012 - Conditions of Contract, November 2012 and any additional requirements included in the RFQ documentation. This method is used for contracts up to $150,000 in value.

Note: Contracts greater than $150,000 in value will be the subject of a public tender

The value of work thresholds applying to these work practices may change from time to time. Service Alliance contractors will be advised of any significant changes to work allocation practices.

Service Alliance contractors will be required to keep BMW informed of any changes to the information provided in their applications or subsequent to their application. This includes:

Changes to entity details; or
Changes to contact details; or
Renewal of insurance policies; or
Renewal or loss of licences and other accreditations.

Some events and circumstances could lead to the temporary suspension of a contractor from the arrangement. These include:

Failure to renew insurance policies required under the Service Alliance 2012 - Conditions of Contract, November 2012; or
Repeated failures to adhere to the Service Alliance 2012 - Conditions of Contract, November 2012, or to reasonable requests from BWM or to BMW’s values stated below.

Active membership will be restored once the cause for suspension has been remedied.

BMW will keep panel contractors fully informed of any changes to procedures or protocols.

After this initial Service Alliance 2012 process,the arrangement will remain open and BMW will accept applications at any time. The assessment of new applications will occur at the discretion of BMW.

1.4.NO ASSURANCE OF WORK

As a panel contractor to Service Alliance 2012, BMW makes no assurance to guarantee any work. Where the introduction of Service Alliance 2012 is likely to impact the work allocated to a particular contractor, that contractor will be contacted to discuss the changes and transition arrangements.

1.5.SPECIAL ARRANGEMENTS

BMW may from time to time introduce local requirements regarding such requirements as invoicing, reporting, accessing site and notification and application of charge out rates.

In some circumstances,BMW may choose to formally establish panels and / or contracts for the provision of certain types of work in selected locations. Eligibility to apply for these panels or contracts will generally be restricted to panel contractors. These arrangements will run for a fixed term.

1.6.BMW SERVICE VALUES

In working with our customers, colleagues and contractors,BMWstrives to provide an excellent service, apply high standards of integrity and ethical behaviour, show initiative and be innovative and demonstrate leadership and teamwork.

BMW expects contractors to reflect BMW’s service values when interacting with BMWand its customers.

1.7.BMW SERVICES

BMW categorises its maintenance and improvements work as follows:

1.7.1.Breakdown Repairs

Breakdown repairs is work required to repair or replace a building element or item of plant or equipment that has broken and ceased to function.

Breakdown repair orders are issued by the Maintenance Call Centre (MCC) to contractors nominated by BMW. Operation of the MCC has been outsourced. The MCC will receive and register the request from the customer, assign a priority and allocate the work to a BMW nominated contractor.

Work is conveyed to contractors by fax, and by phone as well in the case of priority 1 (urgent) work. Once the work has been allocated, the responsibility for thetransaction transfers to BMW.

Contractors are required to record their attendance in the site Faults Book and complete an advice form in triplicate leaving one copy at the site and returning one with their invoice. Contractors are required to escalate any concerns or issues including predicted costs above a nominated value to BMW. Breakdown repairs are costed on a do and charge basis.

1.7.2.Planned Work

Planned work is work organised and carried out to a pre-determined plan based upon an identified need. This category includes cyclic maintenance (routine maintenance), restoration maintenance and improvements.

Service Alliance contractors may be awarded contracts for this category by any of the methods described above, subject to the value and complexity of the work.

Service Alliance 2012 -Invitation - Final Page 1 of 26

PART A RESPONDENT TO READ AND KEEP THIS PART PART A

2.INVITATION

2.1.INVITATION PROCESS

This is anInvitation to register for Service Alliance 2012.

The basis for selection will be an assessment of each Respondent’s Response by BMW.

2.2.SELECTION PROCESS

An evaluation panel will assess the Responses:

against the Compliance and Disclosure Requirements;
against the Assessment Criteria; and

recommend a list of selected Respondents for Service Alliance 2012.

The panel may take into account other information such as data from previous BMW projects to assess contractor performance.

BMW is not obliged to shortlist any Respondent, and may reject any or all of the Responses.

2.3.ASSESSMENT CRITERIA

The Respondent must:

Address each requirement in Part B taking into account all information provided in Part A; and
Nominate any other information that the Respondent wishes to expressly and reasonably nominate as confidential.

Respondents must demonstrate their ability against each criterion to be considered.

Assessment will include evaluation of the following criteria.

2.3.1.Organisation

The Respondent must demonstrate that it has the relevant organisational capability and capacity to deliver the services based on the information provided in Part A.

2.3.2.Experience

The Respondent must demonstrate that it has relevant experience to deliver the services based on the information provided in Part A.

2.4.INVITATION DOCUMENTS

This Invitation is constituted by:

(a)Part A Invitation;and

(b)Part B Respondent’s Response.

2.5.GENERAL CONDITIONS OF THE WORKS CONTRACT

The Minister for Works will be the Principal to any Works Contract as a result of this
registration.

The Works Contract will be governed by Service Alliance 2012 - General Conditions of Contract, November 2012.

2.6.SPECIAL CONDITIONS OF THE INVITATION

The following Special Conditions apply to thisInvitation.

2.6.1.Ownership of Responses

All documents, materials, articles and information provided by the Respondent as part of, or in support of their Response will become the absolute property of the Crown in right of the State of Western Australia upon submission and will not be returned to the Respondent at the conclusion of the Invitation process. However, unless otherwise provided, the Respondent will retain copyright and other intellectual property rights in all submitted documents, materials, articles and information.

2.6.2.Public Disclosure and Freedom of Information

Documents and other information relevant to the Invitation may be disclosed when required by law under the Freedom of Information Act 1992 (WA), tabling documents in Parliament or under a court order.

2.6.3.Response Format

The Respondent shall submit its Response after completing:

(a)The Response Form (Refer to Part B); and

(b)The Respondent’s submissions in response to the Assessment Criteria.

2.6.4.Lodgement of Responses

Responses may be lodged during business hours prior to5:00pm at any of the 13 BMW regional offices listed at Part A, clause 2.6.5.

Any Response submitted after the date and time declared for the closing of this Invitation may not be evaluated during the initial assessment but may be evaluated at a later time.

Responses may be:

delivered by hand (by the Respondent or the Respondent’s private agent) to any Regional office listed at Part A, clause 2.6.5; or
delivered by mail as a postal article addressed to any of the regional office’s address listed at Part A, clause 2.6.5; or
transmitted via facsimile to the facsimile number of any regional office listed at
Part A, clause 2.6.5. The facsimile should be complete, legible and include all necessary information essential for establishing a bona fide Response capable of meaningful comparison with other Responses.

Respondents offering services in more than one BMWregion, need only lodge one Response.

2.6.5.BMW Regional Offices

NORTHERN REGION
BROOME REGIONAL OFFICE / KARRATHA OFFICE
Woody’s Arcade, Shop 6B, 17 Dampier Terrace, / 3-5 Welcome Rd,
BROOME WA 6725 / KARRATHA WA 6714
PO Box 926, BROOMEWA6725 / PO Box 890, KARRATHA WA 6714
Ph: 9194 4977 Fax: 9194 9744 / Ph: 9186 7501 Fax: 9186 7500
KUNUNURRA OFFICE / SOUTH HEDLAND OFFICE
Cnr Messmate & Konkerberry Drive, / 1st Floor, DHW Building
KUNUNURRAWA6743 / Brand Street Cnr Tonkin St,
PO Box 4, KUNUNURRA WA6743 / SOUTH HEDLANDWA6722
Ph: 9166 7277 Fax: 9166 7242 / PO Box 2464, SOUTH HEDLAND WA 6722
Ph: 9172 6601 Fax: 9172 6600
CENTRALREGION
GERALDTON REGIONAL OFFICE / CARNARVON OFFICE
6/65 Bayly Street, / Unit 6, Correia Arcade, 6 Robinson Street,
GERALDTONWA6530 / CARNARVON WA 6701
PO Box 79, GERALDTON WA 6531 / PO Box 355, CARNARVON WA 6701
Ph: 9965 7100 Fax: 9965 7150 / Ph: 9941 5101 Fax: 9941 5102
EASTERNREGION
KALGOORLIE REGIONAL OFFICE / ESPERANCE OFFICE
Unit 4, Brookman Mews / 92 Dempster Street,
84-90 Brookman Street, / ESPERANCE WA 6450
KALGOORLIEWA 6430 / PO Box 1478, ESPERANCE WA 6450
PO Box 993, KALGOORLIE WA 6430 / Ph: 9076 4001 Fax: 9076 4099
Ph: 9080 1100 Fax: 9080 1188
NORTHAM OFFICE / MERREDIN OFFICE
375 Fitzgerald Street, / Cnr Mitchell & Queen Streets,
NORTHAM WA 6401 / MERREDIN WA 6415
PO Box 904, NORTHAM WA 6401 / PO Box 617, MERREDIN WA 6415
Ph: 9621 3077 Fax: 9621 3000 / Ph: 9041 6301 Fax: 9041 6300
SOUTHERN REGION
BUNBURY REGIONAL OFFICE
8th Floor, Bunbury Tower
61 Victoria Street,
BUNBURY WA 6230
PO Box 2655, BUNBURY WA 6231
Ph: 9781 4100 Fax: 9781 4150
ALBANY OFFICE / NARROGIN OFFICE
Unit 1, 2 Barnesby Rd, / 1ST Floor, Government Office Bldg,
ALBANY WA 6330 / 11-13 Park St,
PO Box 1431, ALBANY DC 6331 / NARROGIN WA 6312
Ph: 9892 6500 Fax: 9892 6559 / PO Box 1146, NARROGIN WA 6312
Ph: 9853 9444 Fax: 9853 9400

2.7.FURTHER INFORMATION

2.7.1.Contact Person

All Service Alliance 2012 enquiries within the relevant region must be referred to one of the BMW officers nominated below:

Northern Region
Kimberley / Pilbara
Name:Tony Dodd / Name:Peter Buckless
Telephone:9194 9720 / Telephone:9172 6605
Email: / Email:
Central Region
Mid West/Gascoyne
Name:Eddie Sobczak
Telephone:9965 7107
Email:
Eastern Region
Goldfields/Esperance / Wheatbelt
Name:Colin Bassett / Name:James Morris
Telephone:9080 1104 / Telephone:9621 3001
Email: / E-mail:
Southern Region
South West / Great Southern
Name:Andrew Buczak / Name:Brian Graham
Telephone:9781 4106
Email: / Telephone:9892 6555
Email:

Service Alliance 2012 -Invitation - Final Page 1 of 26

PART B RESPONDENT TO COMPLETE AND RETURN PART BPART B

3.RESPONSE

3.1.IDENTIFICATION

The Respondent must provide the following details (please print clearly):

RESPONDENT TO COMPLETE:
a)Name of Legal Entity:
b)ABN:
c)ACN (if a company):
d)Registered Trading Name:
(Only complete if relevant. If the same as Legal Entity Name, enter “As Above”)
e)Registered street address of principal place of business:
f)Postal Address:
(If the same as Registered Street Address, enter “As Above”)
g)Contact Person:
h)Contact Person Position Title:
i)Email:
j)Telephone: ------/ k)Mobile: ------/ l)Fax: ------
PLEASE NOTE:The Response does not require the Respondent’s signature

3.2.COMPLIANCE REQUIREMENTS

BMWwill consider the extent to which the Response satisfies the following compliance requirements.

The Respondent must provide the following details:

3.2.1.Conditions of Contract

The Respondent must confirm whether it will comply with the Service Alliance 2012 - Conditions of Contract, November 2012 for all work issued under a contract resulting from this registration.

Does your company agree to the Service Alliance 2012 - Conditions of Contract, November 2012?Yes or No

If No, provide details:

......

3.2.2.Insurances

The Respondent must demonstrate that it has aPublic Liability Policy in respect of death or bodily injury to any person and damage to property for an amount not less than $5,000,000 and will maintain the policy for the life of your registration. Should you become a panel contractor, a copy of yourCertificate of Currency will be requested.

Does your company have Public Liability Insurance Cover?:Yes or No
If No, does your company agree to obtain a policy prior to registration? Yes or No

3.3.DISCLOSURE REQUIREMENTS

BMWwill consider the extent to which the Response satisfies the following disclosurerequirements.

The Respondent must provide the following details:

3.3.1.Work in the regions

Doesyour companycurrently work with BMW?Yes or No

If Yes, which BMW office do you invoice? (please tick):

BroomeCarnarvonEsperanceAlbany

HedlandGeraldtonKalgoorlieBunbury

KarrathaMerredinNarrogin

KununurraNortham

If Yes, provide the BMW Supplier Number:

BMW Supplier Number:

(as stated on BMW issued purchase orders)

3.3.2.Type of Work

Tick the type of work that your companyis interested in providing:

Breakdown Repairs (normal hours)Breakdown Repairs (after hours)

Quoted work under $20,000Quoted work over $20,000

3.3.3.Location

State which towns your company is based in:

......

State which towns or region your company can deliver its services to:

......

3.3.4.Services

Tick the services your company can provide:
Air conditioning / Builder (General) / Bitumen / Bores / Builder (Registered)
Cabinetmaker / Carpenter / Carpet Layer / Civil & Earthworks / Cleaning
Data Cabling / Drainage / Electrical / Electronics / Evaporative Cooling
Fencing / Fire Services / Gas / Glazing / Graffiti Removal
Handyman / Landscaping / Lift Maintenance / Locksmith / Mould Removal
Painting / Patios & Sheds / Pest Control / Plumbing / Refrigeration
Reticulation / Roof Plumbing / Scaffolding & Rigging / Security / Telecommunications
Tree Management / Vinyl FloorCoverings / Waste Removal / Welding
Other (please specify): …………......
......
......

3.3.5.Number of Employees

How many employees does your company have?

Full-time / Part-time / Apprentices

3.3.6.Licences and Registrations

Provide information on your company’s Western Australian licenses and registrations:

Type / Number
e.g. Electrical Contractor / EC 9999

3.3.7.Plant, Equipment and Resources

List your company’s workshop facilities, specialised equipment and mobile plant.

Type
e.g. Workshop with a store stocked with common plumbing items, backhoe, cable machines – Eel Model 325, Concrete cutting saw

3.4.ASSESSMENT CRITERIA

BMW will consider the extent to which the Response satisfies the following assessment criteria.

3.4.1.Organisation

The Respondent must demonstrate that it has the relevant organisation capability and capacity to deliver the services based on the information provided in Part A of the Service Alliance 2012 Invitation document.

Please describe the work practices that your company follows to ensure compliance with Occupational Safety and Health principles:

…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......
…………………………………………………………………………………………………………………………………………………......

Please describe what your company does differently to deliver its services to your customers that makes you stand out from other contractors:

……………………………………………………………………………………………………......
……………………………………………………………………………………………………......
……………………………………………………………………………………………………......
……………………………………………………………………………………………………......
……………………………………………………………………………………………………......
……………………………………………………………………………………………………......

Please describe how your company handles a complaint from a customer:

3.4.2.Experience