Title: Food and Beverage Manager
Status: Year Round Salary Exempt
Reports to: General Manager
Supervises: Banquet Captain, Seasonal Dining Supervisor, Galley Café Supervisor and
Golf House Supervisor
I. Job Summary
Works closely with the General Manager in managing/assisting with the supervising of the all food outlets with primary focus on the catering department sales and operations along with Lakeside dinning room and Galley Café. Assists overseeing Golf House Supervisor and GH dinning room. Manages and hosts the lakeside dinning room in the off season (September and May). Supervises all bar staff in absence of lead bartender. Assists seasonal dining room supervisor/Host in supervising all wait staff, bus persons and Galley Cafe. Responsible for all aspects of the club in the absence of the General Manager and performs specific tasks as requested.
II. Job Duties
1. Manages Catering Sales and operations along with assisting with all food and beverage outlets.
2. Responsible for ongoing catering sales and marketing efforts for club to achieve budget.
3. Communicates event information to other departments by event orders and weekly meetings.
4. Works with the General Manager and Executive Chef to schedule and coordinate personnel requirements for private functions.
5. Inspects finished arrangements; present to oversee the actual service and greeting of guests.
6. Develops detailed side work, timeline and assignments for staff for each catered event in conjunction with guest requests.
7. Ensures that all wait and bar banquet staff is well groomed and in proper uniforms (including name tags).
8. During the off season (May and September) will manage /host the Lakeside Dinning Room.
9. Receives and greets members and guests in clubhouse.
10. Maintains contact with members and helps assure maximum membership satisfaction.
11. Receives, investigates and acts upon complaints from club members, guests and employees.
12. Maintains guest reservation system and makes changes if necessary.
13. Sets up plans for dinning room based upon anticipated reservations guests counts and reservations.
14. Trains and supervises banquet and Lakeside wait staff, Galley staff and bus staff
15. Directly responsible for hiring of wait staff, Galley and bus staff.
16. Assist with training of dining room hosts and seasonal dining room supervisor.
17. Assist with coordinating training programs with service staff in all food outlets with primary focus in the Catering area, Lakeside dinning room and Galley Café areas.
18. Assists in developing and implementing plans for budgets, staffing and general operating procedures for all food outlets with primary focus in the Catering, Lakeside dinning room and Galley areas.
19. Monitors labor and internal costs in all food and beverage departments.
20. Carefully supervises to help assure proper service; pours coffee and takes orders when necessary.
21. Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools etc.
22. Hold weekly food and beverage management meetings.
23. Serves as liaison between the Lakeside dining room along with all other food outlets and kitchen staffs.
24. Directs pre-meal meetings with banquet and dining room personnel. Relays information and policy changes and briefs personnel for all food outlets with primary focus in the Lakeside dinning room, Galley Cafe and Golf House.
25. Assures all side work is accomplished and all cleanings of equipment and storage areas is completed according to schedule for all food outlets with primary focus in the lakeside dinning room, Galley Café and banquets.
26. Assures the correct appearance, cleanliness and proper set-up of for all food outlets with primary focus in the Catering area along with lakeside dinning room, Galley Café.
27. Checks the maintenance of all equipment in these areas and reports any deficiencies.
28. Responsible for trouble shooting point of sale computer issues. Communicates issues to the General Manager.
29. Assists with controlling schedules and labor for all food and beverage outlets while staying within the guidelines of the budget.
30. Makes suggestions about improvements for all food outlets with primary focus in the catering sales and operations area along with lakeside dinning room, Galley Café and Golf House with procedures and layout.
31. Participates in ongoing facility inspections throughout the club to assure that cleanliness, safety and other standards are consistently attained.
32. Manages all aspect of the club in the absence of the General Manager.
33. Other job duties as assigned by management
Qualifications
Education: High school graduate/ Business degree and pursuing a full-time career in the
hospitality industry. Must be able to speak, read, write, and understand the
English language. Must be able to perform simple mathematical
calculations.
Experience:
An extensive knowledge of the sequence of club service and dining
room procedures generally involving a minimum of two years
in overall restaurant/club and/or bar experience. Minimum of 3 years
catering sales and operations experience. Must have proven
industry knowledge and customer service skills. Must be able to
handle multiple tasks simultaneously while maintaining a polite and
courteous manner with the members and guests.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to fingers, handle or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to sit; stoop, kneel and crouch; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision and ability to adjust focus.
Position Available: April 1, 2014
Benefits: Medical, Life and Dental insurance, CMAA Education and
Dues, Cell Phone Stipend, bonus structure, Salary $38,000 –
$46, 000 based on Experience
All interested Candidates please send resume and salary history to:
Joyce M. Halama, CCM
General Manager
White Bear Yacht Club
Direct Line: 651 -288-1420