TERMS AND CONDITIONS
Omnia FZ LLC, Licence Number 31223 (Dubai) and Omnia ME FZ LLC Licence Number 78 (Abu Dhabi) ('Agency' or ‘Omnia’)
Name, licence number and address of Client (‘Client’)
1.Terms and conditions
1.1These T&C’S apply to this Agreement and each future request for the supply of services and/or materials received by the Agency from the Client from time to time unless otherwise agreed in writing. The communication of a request by the Client to the Agency for the supply of services and/or materials shall amount to the Client’s acceptance of these terms. These terms shall take precedence over any terms and conditions of the Client, whether attached to, enclosed with or referred to in any purchase order of the Client or elsewhere. They may not be varied except by written agreement between the Agency and the Client. These T&C’S over-ride all verbal, telephonic or other communications had with the Client as customer, by any employee of Omnia , and any variation to this T&C’S is valid only if made in writing by an authorized signatory of Omnia.
1.2Any reference to a Client shall include both an individual and a corporate entity, and their legal heirs or authorized signatories, as the case may be. Client includes both an end-user of the services provided by the Agency (the ‘Services’), and/or any client other than the Client. The Client and the Agency are together, the ‘Parties’. These T&C’s are valid even if a copy of the T&C’s are not signed in acceptance by the Client. These T&C’S are deemed to be accepted by the Client upon the earlier of making the payment, accepting delivery, visiting the Client’s office, even if the Client has not signed for the same. These T&C’s shall be regarded either as an integral part of the contract between the Client and the Agency or the Agreement itself, depending upon whether or not a separate agreement is signed.
2.Definitions:
In these T&C’s, the following words shall have the meanings given in this clause:
2.1‘Agency’ means Omnia FZ LLC, PO Box 500475, Dubai, UAE, a company registered in Dubai, UAE registered number 31223 or Omnia ME FZ LLC, PO Box 77818, Abu Dhabi UAE, UAE Registered number 78.
2.2‘Agreement’ means the verbal or written agreement between the Client and the Agency for the supply of services;
2.3‘Brief’ means the written or verbal brief of the Client/Supplier describing the Deliverables, their intended use and any pre-set timings for supply;
2.4‘Client’ means the person, firm or company employing the services of the Agency;
2.5‘Deliverables’ means the services and/or materials to be supplied by/or the Agency under this Agreement and as per the Brief;
2.6‘Services Cost’ means the fee to be charged by/to the Agency for the Deliverables;
2.7‘Rights’ means all copyright and related rights, design rights (whether registered or unregistered), patents, rights in trade marks (whether registered or unregistered), database rights and any other intellectual property rights (including all similar or equivalent rights or forms of protection in any part of the world) in or relating to the Deliverables.
2.8‘Postpone or cancel’ means a project which has not progressed for 1 month or more.
2.9 ‘Retainer’ – Any work which the client pays the agency a set monthly fee for a set number of hours across various projects.
2A.Purchase Order
2A.1The purchase order made by the Client, favoring Omnia FZ LLC, constitutes an offer by the Client to purchase the Services in accordance with these T&C’s. The Client is responsible for ensuring that the terms of the Order and any applicable specification are complete and accurate. The Order shall only be deemed to be accepted by the earliest of :
2A.1.1When Omnia issues to the Client, a written acceptance of the Order or
2A.1.2when Omnia commences work relating to the Client
3.Payments of invoices
3.1All invoices shall be deemed to be correct unless proven otherwise. Payment by Client is due within 30 days after Client’s receipt of invoice. If any amount is not paid when due, such amount shall bear interest at the maximum amount permitted by law. Client agrees to pay the invoice value, inclusive of any reimbursements under this Agreement. The Client will not be eligible for any early payment discounts regardless of the Agency terms with its suppliers unless there is an express agreement in writing to that effect.
3.2Where payment is more than 60 days overdue the Agency reserves the right to suspend all further work and work-in-progress until payment has been received and cancel forthwith without prejudice to any outstanding liabilities, this Agreement and any subsisting contracts relating to the Client’s advertising by giving written notice to the Client to that effect. The Agency reserves the right to charge a fee for work-in-progress and any losses suffered by us as a result of such cancellation.
3.3All rates quoted include only 3 amendments to the ongoing work during the pendency of the Agreement. An amend shall mean an email, verbal or a written notification of changes. Any amends done above this limit shall be charged as per the normal rate card.
3.4 Standard Payment terms – Unless stated in the schedule of works the standard payment terms are as follows:
50% on signing of the quote/contract
25% halfway through the contract and payable within 15 days of receipt of invoice
25% on completion of the project.
4.Approvals and Authority
4.1Once the Client has given approval of the estimate of the Project, the Agency will submit for approval the draft deliverables for all items if requested. Proofs of all work together with production deadlines will be submitted for Client’s approval and the Agency shall incur no liability for any errors not corrected by the Client in proofs so submitted. Client’s alterations (excluding corrections) and additional proofs necessitated thereby shall be charged as an extra. The Agency specifically declines any responsibilities for technical or corporate accuracy of any typeset or visual matter and for statements or representations made under the Client’s name. In giving authority to proceed, the Client is assumed to have checked the veracity of such statements, and the accuracy as well as the acceptability of the typeset and visual materials. Approval by the Client of copy and layouts will be our authority to proceed with the transaction and prepare proofs and the approval of proofs will be authority to publish.
4.2Unless stated otherwise the estimate does not include photography or film footage, illustrations, Film separations and scanning, printing, translation service, Omnia expenses ie travel, courier costs or any other third party cost which Omnia may incur in the servicing of the project.
5.Cancellation and Amendments
5.1Should the Client require the Agency to change, reject, stop, postpone or cancel any plans, schedules or work-in-progress the Agency shall take all reasonable steps to comply provided that the Agency can do so within its contractual obligations to third Parties. The Client will reimburse the Agency for any charges or expenses incurred as a direct or indirect result of any such change, rejection, cancellation or stopping and shall also pay the Agency fees covering these items up to the date of stop, postpone or cancelling.
6.Warranties and Indemnities
6.1The Agency warrants that its personnel working on the Services are and shall be competent and suitable, whether as to qualifications, experience or otherwise, to perform the Services. The Agency will use its reasonable care and skill in the production and supply to the Client of the Deliverables as per the Brief.
6.2If the deliverables are delayed or do not occur as planned, the Agency will not be liable unless this is caused by its default or neglect.
6.3Should either party or its employees sustain any loss or liability, costs (including legal costs) or damages as a result of the other’s breach of this Agreement, the party in breach shall indemnify the other.
6.4The Client warrants that to the best of its knowledge information and belief all information supplied to the Agency before and during the Term will be accurate and not in any way contrary to any law applicable in any part of the Territory.
6.5The Agency’s maximum aggregate liability under or in connection with this Agreement, whether in contract, tort (including negligence) or otherwise, will in no circumstances exceed the total remuneration payable to the Agency for the particular assignment
6.6The Agency will not be liable under this Agreement for any loss of actual or anticipated income or profits, loss of contracts or for any special, indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, whether or not such loss or damage is foreseeable, foreseen or known.
6.7DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY. OMNIA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTY THAT ANY OF THEIR DELIVERABLES WILL BE ACCEPTED BY ANY PARTY OTHER THAN THE CLIENT, AND ANY RESPONSIBILITY TO CLEAR THESE DELIVERABLES WITH ANY THIRD PARTIES VESTS SOLELY WITH THE CLIENT. IN NO EVENT WILL OMNIA BE LIABLE TO THE CLIENT FOR ANY LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTLY CAUSED BY REJECTION OF SUCH DELIVERABLES BY ANY THIRD PARTY, REGARDLESS OF WHETHER OMNIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CLIENT IS ALSO NOT PERMITTED TO WITHOLD ANY PAYMENT OF OMNIA ON THIS ACCOUNT.
7.Brief
7.1The Client agrees to give a full and clear brief to the Agency and ensure all facts regarding the product or service are accurate and in no way misleading. The Client agrees to inform the Agency without delay if it considers that any claim or trade description in any advertisement submitted to the Client by us is false or misleading in relation to the Client’s product or service.
8.Copyright and other rights
8.1The intellectual property rights for all work undertaken and created by the Agency for the Client vests in the Agency until all fees are paid in accordance with this agreement.
8.2Unless instructed otherwise in writing the Agency will assume all Client-supplied materials are free of intellectual property and copyright provisions or any restrictions regarding confidentially of information.
8.3The ‘client’ agrees to indemnify and defend at its own expense Omnia from and against any and all claims of infringement of copyright, patents, trademarks, industrial designs or other intellectual property rights affecting the brand and based upon the ‘client’ contribution to the design.
8.4The ‘client’ warrants that it will comply with all consumer and other legislation, instructions or guidelines issued by regulatory authorities, relevant licenses and any other codes of practice, which apply to them.
8.5For the avoidance of doubt the Agency shall:
8.5.1Be able during and after the Term to use the material for the purpose of promoting its own business by means including but not limited to a show reel of the Agency’s commercials, on the Agency’s own web site and for purposes associated with the entry and conduct of advertising industry awards schemes; and other promotional/PR material; and
8.5.2Retain the copyright in any material contained in any presentation made in competition with any other agency in the event of the Agency’s presentation being unsuccessful.
9. Ownership
9.1All material prepared for the Client by the Agency and paid for by the Client will be the Client’s property, but not necessarily the Client’s copyright. This does not apply to “stock” photographs obtained from news or photographic agencies for particular works, nor to photographic or film negative. Title and ownership will remain with the Agency on all items which has not been paid for in full.
9.2Committed deliverables of the Client can be held back by Omnia, if any representations made by the Client regarding the scope of work have been altered, and the same comes to the knowledge of Omnia.
10.Confidential Information
10.1The Agency acknowledges a duty not to disclose without the Client’s permission during or after the term of appointment any confidential information resulting from studies or surveys commissioned and paid for by the Client. The Client, in turn acknowledges the Agency’s right to use as the Agency sees fit any general marketing or advertising intelligence in the field of the Client’s product or service, which the Agency has gained in the course of the appointment.
10.2During the continuance of this contract, the Agency’s responsibility is acknowledged to treat in complete confidence all the marketing and sales information and statistics with which the Client may supply the Agency in the course of any work for the Client. Reports submitted by the Agency to the Client shall be treated as confidential.
11.Other terms and conditions
11.1Any clause of this T&C’S, if deemed invalid due to a change in, or interpretation of local Municipality/Emirati/Federal regulations, shall be replaced by a ‘compliant’ clause, and the same shall not affect the rest of the T&C’S.
11.2This Agreement is the entire agreement between the parties on the subject matter contained herein and supersedes all representations, communications and prior agreements between the parties in that regard. Each party acknowledges that it has entered into this Agreement in reliance only on the representations, warranties, promises and terms contained or expressly referred to in this Agreement and, save as expressly set out in these terms and conditions, neither party shall have any liability in respect of any other representation, warranty or promise unless it was made fraudulently.
11.3Service of notices: Any written notice required by this Contract should be sent to the business address of the intended recipient shown overleaf. Notices can be sent by hand, by post or by fax.
11.4No course of prior dealing or usage of trade shall be relevant to amend or interpret this Agreement.
11.5The warranties, indemnification obligations, limitations of liability and ownership rights set forth herein will survive the termination or expiration of this Agreement.
11.6Client agrees to indemnify and hold harmless Omnia and its officers, directors, shareholders, employees, licensees and assigns against all liability resulting from or relating to the use of any deliverables furnished by Omnia, whether in the UAE or elsewhere.
11.7The Services shall be as described in the Agency’s emails, and where necessary, modified as per the Client’s specification. Any written alterations as per the specifications supplied by the Client, shall be the Client’s responsibility. Any time/date for delivery as made by The Agency is committed on a ‘best efforts’ basis, and in good faith. Hence, The Client shall not be liable monetarily, commercially or legally if its ‘best efforts’ in this regard do not come through.
11.8These T&C’S constitutes an agreement between the Parties and over-ride any statement, promise or representation made or given by or on behalf of the Agency that is not set out in these T&C’S.
11.9Compliance: Except where the Agency agrees to the contrary, it shall be the sole responsibility of the Client to ensure that the Deliverables comply with all local laws (whether consumer, public or civil), regulations and codes in all countries in which use is intended as stated in the Agreement. It shall also be the Client’s responsibility to ensure that the Deliverables carry all disclaimers, warnings and public information which any competent lawyer of the Client in any of the relevant jurisdictions would advise. Accordingly the Client agrees to indemnify and hold harmless the Agency and the Agency’s agents and employees from any liability, cost, loss, damages award, sum payable by way of settlement or other expense of any kind (including reasonable legal fees) arising from any claim, demand or action alleging that the Deliverables or use of them are contrary to any law, code or regulation in any country.
11.10Publicity and examples: Notwithstanding any other disposition of the Rights agreed between the parties, the Agency shall have a continuing right to use the Deliverables for the purposes of advertising or otherwise promoting the Agency’s work.
11.11Trade marks and domain names: If any Deliverables use any trade marks, trading styles or trade names (‘Marks’) owned by the Client or under its control, it is agreed that the Agency shall have the right to use or allow use of any such Marks for the purpose of fulfilling the Agency’s obligations under the Agreement. The Agency shall not gain any rights over such Marks by virtue of such use, but the Agency shall be entitled to use the Marks both during and after the production and supply of the Deliverables to promote and advertise its own work. It shall be the Client’s responsibility to ensure that all domain names used in connection with the Deliverables are wherever practicable properly registered and do not infringe any third party rights and that any Marks of the Client or any third party used in the Deliverables, including such Marks as are supplied by the Agency as part of the Brief, are used in a manner which neither undermines the Client’s rights in its Marks nor infringes any third party rights.