MERCY HEALTH
Mercy Health Albury /POSITION DESCRIPTION
Maintenance Officer
Core Mercy Values: / Compassion, Hospitality, Respect, Innovation, Stewardship, TeamworkPosition title:
Classification:
/ Maintenance Officer
Hospital Assistant grade 3 / Employee Name:
Facility/MH:
Location: / Mercy Health Albury / Date: / November 2011
Position reports to: /
Manager of Non Clinical Services, Operations Manager
/ Positions reporting to this one: / Nil
Position Purpose: / Maintenance Officer shall undertake routine monitoring of plant and equipment, minor maintenance repairs and duties in accordance with NSW Ministry of Health and Mercy Health standards and requirements. The Maintenance Officer is also responsible to ensure the facility is cleaned and maintained in accordance with prescribed routines and in line with infection control guidelines. Able to adapt to other duties and changes when required.
Qualifications and requirements / Person with maintenance or handyman experience is highly desirable.
Ability to work unsupervised and flexible hours if or when required.
Vaccination against specified infectious diseases (NSW Health Policy Directive PD2007_006) prior to commencement of employment
Ability and willingness to be on call which may include weekends.
Must not be a prohibited person
Relevant experience in domestic cleaning services
Must not be a prohibited person
Resource management: / Total staff management (FTE):
Annual Work Cover Premium: / Nil Applicable
Personal Competencies required /
Job Competencies Required
· Good interpersonal and strong communication skills / · Good knowledge, understanding and commitment to the mission vision and values of Mercy Health· Actively support values of Mercy Health / · Ability to operate in a team environment and in busy work periods
· A safe and organised approach to work / · Has an understanding and knowledge of OHS, infection control and quality principles
· Willingness to participate and contribute to a learning environment / · Ability to learn and be flexible to changes as they occur in the work environment
· Ability to perform tasks and with the quality needed. / · Demonstrated experience in general labouring duties, maintenance and minor engineering repairs
· Able to be adaptable in a unpredictable environment / · Knowledge of basic cleaning techniques
· Able to operate in a team environment / · Sound manual handling practices
· Ability to analyse issues and problem solve / · A current Australian Drivers Licence is essential
· Ability to liaise with tradespeople and contractors
Key Result Areas / Key Activities / Standard Measures /
Mercy Values
Demonstrates and uphold the values and Mission of Mercy Health / · Be compassionate and provide support to staff and customers.
· Consistently shows respect and values each person’s dignity.
· Seeks opportunities to be innovative when working towards improvement.
· Is accountable for a high standard of care.
· Communicates openly and honestly as an effective team member. / · Ensure the mission and values of MH are incorporated into daily work practices for all staff within the organisation.
Communication
Ensure effective lines of communication are maintained
/ · Maintains strong communication links with Supervisors to provide optimal clientele services.
· Demonstrates awareness of the needs within the broader Mercy Health context
· Approaches conflict openly using a problem solving approach
· Communicates openly and honestly as an effective team member. / · Promotes behaviours that reflect the Mercy values & resolve conflict as required
· Contributes to the operation of the Mercy Health Albury through participation in staff meetings.
· Establishes effective and appropriate patterns of communication with PCR, family, colleagues and management.
Customer Focus
Ensure all service and practices are delivered with strong focus in individual needs.
/ · Demonstrates a partnership in conjunction with their supervisor or manager in relation to specific work duties with patients, clients, residents family members and/or significant others ensuring that they are included in decision making processes.
· Demonstrates an ability to act as client or patients advocate.
/ · Fosters a culture which ensures consideration to ethnicity, age and individual wishes.
· Care is planned with consideration to individual needs.
· Proactive in managing potential customer complaints.
· Knowledge of NSW DOH/Mercy Health “Complaints Policy” and incident management/reporting
Safe Environment
To maintain and Promote a safe working environment supporting OHS and Infection Control practices.
Takes reasonable care to protect the health and safety of them, fellow staff and others in the work place / · Continually updates and maintains knowledge of all OHS and emergency procedures
· Identifies and reports hazards, near misses and injuries immediately and records on IIMS.
· Elect and support health and safety representatives.
· Contributes to risk assessments
· Participate in training and meetings regarding safety / · Maintains practice within framework established by policies, procedures and protocols of /NSW Health, including OH&S and Infection Control guidelines.
· Comply with Risk Management policies and procedures and instruction
· Attend all safety meetings and training sessions
· Uses personal protective equipment
Teamwork
Leads and promotes team development within the organisation. / · Promotes best practice duties in relation to specific duties within the Mercy Health Service
· Participates in all compulsory education as well as education appropriate to duties within Mercy Health.
· Supports and assists new staff, ensuring accurate information and correct procedures are communicated to new staff.
· Contributes to staff and Health Service forums.
· Displays knowledge of current discrimination harassment and bullying policies and procedures / · Maintain a strong team approach
· Contributes to a fair and equitable roster system.
· Promotes a harmonious working environment complying with discrimination, harassment and bullying policies and procedures.
Quality
Ensures a culture of continuous improvement is created by fostering a learning environment and facilitating external accreditation processes. / · Identifies areas for improvement within the department
· Participates in quality improvement activities
· Takes responsibility for incorporating recommendations into daily practice
· Assistance in preparation of the facilities Accreditation application
· Compliance with MH policies and procedures / · Adherence to regulations and guidelines for effective utilisation of resources.
· Adherence to NSW Food Authority regulations and FSANZ Guidelines.
· Demonstrates an understanding of the Equip accreditation process
· Promotes a culture of improvement and evaluation within the department.
· Adheres to EQuIP accreditation process.
· Adherence to MH policies and procedures
PROFESSIONAL DEVELOPMENT
Promotes and facilitates professional development of self and staff through the organisation. / · Attendance and participation in Hospital training services
· Committed to own professional development.
· Demonstrates a commitment to promoting education activities.
· Readily shares knowledge and skills and offers support to colleagues
/ · Ensures mandatory education competencies are obtained on an annual basis.
· Attends relevant education to keep abreast of current evidence and provide details of course/in-service attended
· Participates in the performance evaluation processes, and set KPI’s annually.
Job Demand Checklist
The purpose of this section is to describe the physical and psychological risk factors associated with the job. Applicants must review this form to ensure they can comply with these requirements and successful applicants will be required to sign an acknowledgment of their ability to perform the job demands of the position.
This form is to be completed by the manager/supervisor of the position being recruited to.
Position: Maintenance Officer
Department: Maintenance
Facility: Mercy Health Albury
TASKS PERFORMED: General Maintenance, repairs and associated tasks
FREQUENCY DEFINITIONS
Occasional Activity exists up to 1/3 of the time when performing the task
Frequent Activity exists between 1/3 and 2/3 of the time when performing the task.
Constant Activity exists more than 2/3 of the time when performing the task.
Repetitive Activity involves repetitive movements.
Demands / Description / Frequency /O / F / C / R / NA /
Physical Demands of Job Tasks
Kneeling/Squatting / Tasks involve flexion/bending at the knees and ankle, possibly at the waist in order to work at low levels / üLeg/Foot Movement / Tasks involve use of the leg and or foot to operate machinery / ü
Hand/Arm Movement / Tasks involve use of hands/arms – e.g. stacking, reaching, sorting, / ü
Bending/Twisting / Tasks involve forward or backward bending or twisting at the waist. / ü
Standing / Tasks involve standing in an upright position without moving about / ü
Driving / Tasks involve operating any motor powered vehicle (including lawn mower)
Average kilometres per day 5> / ü
Driving / Tasks involve driving vehicle on unsealed roads.
Sitting / Tasks involve remaining in a seated position during task performance / ü
Reaching / Tasks involve reaching overhead with arms raised above shoulder height or forward reaching with arms extended. / ü
Walking/Running / Tasks involve walking or running on even surfaces / ü
Tasks involve walking on uneven surfaces / ü
Tasks involve walking up steep slopes / ü
Tasks involve walking down steep slopes / ü
Tasks involve walking whilst pushing/pulling objects / ü
Climbing / Tasks involve climbing up or down stairs, ladders, scaffolding, platforms, trees / ü
Lifting/Carrying / Tasks involve raising/lowering or moving objects from one level/position to another, usually holding an object within the hands/arms / ü
1. Light lifting/carrying (0-9 Kg) / ü
2. Moderate lifting/carrying (10-15 Kg) / ü
3. Heavy lifting/carrying (16 Kg and above) / ü
Restraining / Tasks involve restraining patients/clients/others / ü
Pushing/Pulling / Tasks involve pushing/pulling objects away from or towards the body. Also includes striking or jerking. / ü
Grasping / Tasks involve gripping, holding, clasping with fingers or hands. / ü
Manual Dexterity / Tasks involve fine finger movements – i.e. keyboard operation, writing. / ü
Sight / Tasks involve use of eyes (sight) an as integral part of task performance – i.e. looking at fine part, inspecting, keyboard in computer operation, working in dark environment, etc / ü
Hearing / Tasks involve working in a noisy area – e.g. boiler room, kitchen, workshop and/or operation of noisy machinery/equipment / ü
Smell / Tasks involve the use of the smell senses as an integral part of the task performance – e.g. working with chemicals / ü
Taste / Tasks involve use of taste as an integral part of task performance e.g food preparation / ü
Touch / Tasks involve use of touch as an integral part of task performance / ü
Managing high turnover of work / ü
Dealing with bodies after death eg. transporting to mortuary / ü
Tasks involve interacting with distressed people / ü
Tasks involve interacting with people with mental illness/disability / ü
Dust / Tasks involve working with dust – e.g. sawdust / ü
Gases / Tasks involve working with gases / ü
Fumes / Tasks involve working with fumes – i.e., which may cause problems to health if inhaled. E.G petrol, glues, chemicals / ü
Liquids / Tasks involve working with liquids which may cause skin irritations if contact is made with skin – e.g. dermatitis / ü
Hazardous Substances / Tasks involve handling hazardous substances including storage and or transporting. / ü
Lighting / Tasks involve working in lighting that is considered inadequate in relation to task performance – e.g. glare / ü
Sunlight / Exposure to sunlight / ü
Temperature / Environmental temperatures are less than 15 degrees or than 35 degrees Celsius / ü
Confined Spaces / Areas where there are only one Egress (escape route) exists / ü
Slippery or uneven Surfaces / Greasy or wet floor surfaces, ramps, uneven ground / ü
Housekeeping / Obstructions to walkways and work areas cause trips and falls / ü
Working at Heights / Using ladders, footstools, scaffolding or other objects to perform work / ü
Manual Handling / Tasks involve manual handling. / ü
Biological Hazards
Biological Products / Tasks involve working with blood/blood products/body fluids / üThe area below is for any special comments or notes on significant physical or other demands required to perform this job.
Maintenance Department: Performing duties within the facility and workshop that require the use of Power and battery operated tools, hand tools, electric and petrol operated appliances. Handling of chemicals and other liquids. Repairs and general preventative maintenance on plant and equipment. Lifting of objects, pushing, pulling, computer associated tasks, record keeping. Lifting of used and clean linen bags, washing of floors, walls and ceilings, vacuuming, walls vents, windows, furniture, Furnishings and fixtures, emptying of rubbish, pushing trolleys, food preparation and tasting, general cleaningPersonal Protective Equipment and tools are supplied to all staff members to assist in their duties.
Selection Process
Selection for this position will be a three (3) phase process. Phase 1 will incorporate the analysis and assessment of all applications received by a Selection Panel which will determine a short list for interview. During the first phase of the process, the Selection Panel may call for reports from Referees. All applicants not selected for interview will be immediately advised. Phase 2 will be concerned with interviewing short-listed candidates. It is expected that interviews will be approximately 30 minutes duration. During Phase 3, the Selection Panel will contact the business referees for the recommended candidate/s, receive appropriate reports and make its recommendations. Following approval of the appointment, all applicants will have the right to request feedback from the Selection Panel regarding any aspect of their application or the selection process.
Written applications for the position should include the names of at least two (2) business referees. These referees will need to be current/previous Managers or Supervisors and be forwarded to:
Michael Ortiz
Non Clinical Services Manager
Mercy Health Service
PO Box 364
Albury NSW 2640
Please mark all applications ‘Confidential’
Declaration
I acknowledge that I have read the Position Description and Job Demands Checklist, understood its contents and agree to work in accordance with the requirements of the position. I understand and accept that I must comply with the policies and procedures of the MLHD and Mercy Health and Aged Care.
Employee’s Signature: / Date:Print Name:
Line Manager Signature: / Date:
Print Name:
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H:\PD's\Hotel Services Assistant G3 cook 2011.doc FSA