Jessica Benitez
5505 Hudson st
Austin, Tx 78721
512-658-9098
Career Overview
Seeking a customer service position where my experience will be further developed and improved. Bringing enthusiasm, as well as a positive and upbeat attitude, dedication, responsibility, and strong work ethic.
Core Strengths
Fast learner
Strong Multi-Tasking ability
Energetic work attitude
Organization skills
Excellent people person
Customer service
Good communication skills
Accomplishments
While working at Melrose, i was promoted from sales associate to shoe manager, which meant I would be in be in charge of my own department, while still having previous sales associate duties.
In my current job I am a co-manager in a dry cleaning store in Westlake. In this position I am able to run the store on my own.
Work Experience
May 2012-current
Westbank dry cleaning
3300 bee caves road
Austin, TX 78746
In my position as co-manager in Westbank Dry Cleaning I am responsible for opening and closing the store on my own. I take in clothing for dry cleaning and laundry, count pieces accurately, give out tickets for pick-up. I also collect payments for the orders being picked-up. Running the store on my own means that I get to interact with every customer through the door and provide them with excellent customer service. I am also responsible for doing inventory and turning in paper work for the general manager every week.
May 2010- May 2012
Melrose
2785 East 7th street
Austin, TX 78702
I greeted customers entering the store to find out what each customer wanted or needed. I Described product to customers and accurately explained details and care of merchandise. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. I Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. I maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. I worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. While maintaining shoes and stock room assisting to customers needs to find the right shoes to match with merchandise.
Education
Austin Community College
High school diploma 2010
References
Anna Vallejo
512-366-2108
Juan Bracamontes
512-917-7081
Mary Villaruel
512-775-0523