SUMMARY PMP Certified Project Manager & Senior Information Technology Business Manager

SUMMARY
·PMP Certified Project Manager & Senior Information Technology Business Manager with about 12 years of experience in the global IT industry involving 9+ years of solid Program Management, Project Management & Business leadership responsibilities.
·Experience in working on engagements with CITIGROUP, KPMG, Deloitte & Touché, Fidelity Investments, eCredit.com, CITIBANK, Digital Equipments Corp. and other mediumsized organizations.
·Domains worked include Retail Banking, Private Banking, Investment Banking, Treasury products, Compliance, Credit Cards, Business Risk Assessment & Management, IT Risk Management, Point of Sale Systems, Insurance, Financial Accounting, Enterprise Resource Planning, CRM, General Business Applications Design, System Workflow management, Organizational Operations and other related processes & domains.
·Formally trained in the Software Project Management standards such as SEI CMM (Levels 3, 4 & 5) and ISO 9000 and have practiced them for over several years across many projects & initiatives.
EXPERIENCE SUMMARY
(In reverse chronological order)
Citigroup – Global Corporate Investment Banking New York, NY
Jan’04 – onwards Market Risk Architecture – Business Consultant
·Developing a Business Process Automation Roadmap for the Global Market Risk Feed management activities. Developing the activity automation of the various constituents involved. Setting up & piloting the PMO office in Risk Architecture based on Cititech & CITMP standards with exensive usage of MS Project 2002 & MS Visio. Preparation of the Steering Committee reports & presentations.
·Risk Management support involving the interfacing for all Risk from multiple systems including Equities, Fixed Income, Derivatives, Futures, Emerging Markets, etc. Gained understanding of the complex risk types, rules and peripheral knowledge of the Analytical models used.
·Responsible for analyzing the integrity & maintaining the quality of the data feeds from various global systems by providing processes specific to the timely VAR reporting for the Investment Bank. Extensive use of MS Excel & MS Access analysis on a UNIX/Oracle DB cluster.
·Multiple interactions with all Trading Systems IT and Risk IT teams for various technology & system architecture related initiatives.
Citigroup – Global Corporate Investment Banking New York, NY
Oct’03Dec’03 Process Gap Analysis Manager/Consultant
·Shortterm assignment for analyzing, improving & auditing the production support & development activities.
·Process review of the SAPPHIRE Project Stock Plan Systems IT Team functions. Activities included assessing the OnshoreOffshore business delivery model and understanding management expectations in terms of Service Level Agreement deviations.
·Performed finetuning of Production Support activities, assessment of operation loads and generation performance metrics for better visibility of effort.
·Analyzed the prevalent CITITECH Standards & highlighted the other gaps in the SDLC processes that needed to be followed. Completed the tasks effectively with Highclient satisfaction within the short time duration.
CSM Software USA,
Westlake Village, CA
Jun’ 02 – July’ 03
Vice President – Information Technology
·Directed & managed the consulting assignments for Deloitte & Touché and performed ERP Risk Analysis & Information Security Analysis with the team from D & T Netherlands, for their client Procter & Gamble, Cincinnati, Ohio. Used ISO17799 / BS7799 Toolkit and related templates.
·Program Management, with a budget of $1.5 MM, of a team of 4 Project Managers & teams of 30+ developers (both onsite and off shore) on multiple IT projects, which strategically complemented the core business of the corporation. Job functions included presales technomarketing presentations, project proposals, management presentations for project ‘buyin’, initial requirement analysis, effort estimations using various techniques, integration management, project specifications documentation, planning, account management, project execution, other PMO operations involving multiple IT initiatives, configuration management, user acceptance testing coordination, onsite implementations and postimplementation reviews
Nexage Technologies USA Inc.,
Jersey City, NJ
Feb’ 00 – May’03,
Cofounder & Director Technology Consulting
·Architected, program managed and set in motion the development & deployment of a successful software product ‘$UBMANAGER’, a smartPOS system, with many ERP & Business Intelligence functionalities. Project planned value of $2 MM.
·Consulted for Fidelity Investments, Boston, MA and performed work in Data Warehousing & Oracle based Marketing Campaign Management solutions & integration of Customer Relationship Models. Familiarity with AbInitio gained.
·Consulted with KPMG for their client Highmark Inc, Pittsburgh, PA, the Blue Cross Blue Shield for Penn. State, for application development & systems platform migration work. Also program managed the activities of other consultants onsite. Used RUP extensively.
Kana Communications,
Princeton, NJ
(Previously, Business Evolution Inc.)
July’ 99 – Jan ’00 Product Implementation Manager
(Business Partner alliance with TAJ Software)
·Managed the Integration Planning, Customization & Implementation of the BEI flagship product, @OnceServer Software, a Webbased Customer Support /CRM product working on a Java Virtual Machine concept.
CITIBANK Private Banking,
Operating out of Chennai, India
Mar’ 98 – Jul’ 99
Project Manager
·Implemented the CITI Private Banking products. Products included some of the bestknown wealth management software created by CITIBANK India and globally marketed to other CITIBANK locations throughout the globe.
·Coordinated the global rollout of solutions such as Citi Gold portfolio products, Asset Management Products, Trust & Fiduciary products, Treasury Services, Hedge Funds, Other Private Placement vehicles etc. in Puerto Rico, South America & Eastern Europe.
eCredit.com,
Bangalore, India
(100% subsidiary of eCredit.com, Dedham, MA)
May’97 – Feb’98 Project/Product Manager
·Product managed the development & maintenance of the flagship product, Corporate Credit Expert (CCEx), a Credit Risk Assessment Tool (now an ASP portal), PB based Client/Server product for the functions of B2B and B2C Credit Risk Assessment and Analysis. Product developed for multiple OS flavors. Subsequently, the product was rewritten with Java using middleware technologies to provide a Credit portal, which interacted with major credit bureaus such as D&B, Equifax, TRW etc.
CITIBANK N.A. , Chennai, India
Global Consumer Banking Division
Jun’96 – May’97 Project Manager (Consultant)
·Primary responsibility was to Project Manage all the development and enhancement activities in the Money Transfer System across the entire Retail Banking System. Other multiple project management functions included development of systems for RBI Compliance, Operational Risk Management, National Check Clearing System, & Project Metrics gathering.
·Instrumental in the preaudit internal assessment of the Software Engineering processes based on the guidelines governed by the SEICMM Level 4 standards. Trained on Level 3 to Level 4 migration. Practiced SS&P standards, CITMP document for Software Standards.
LINC Software Services, Bangalore, India
Mar’96Jun’96, Systems Analyst
TATA UNISYS Learning & Education Center, Bangalore, India
Dec’93 – Jan’ 95, Analyst/Programmer
Digital Equipments (I) Ltd., Bangalore, India
(Now Digital Global Soft, subsidiary of HP)
Nov’92 – Nov’ 93, Project Trainee
EDUCATION
BS. (Computer Science)
Bangalore University, India
MBA (in progress)
Univ. of Mississippi, MS
Technical Skills:
PROJECT MANAGEMENT TOOLS MS Project 2000 & 2002, Project Management WorkbenchRational Unified Process, PMBOK, MSVisio, ERWin, Turbo Analyst (CASE Tool)
QUALITY STANDARDSSEI Capability Maturity Model Levels 3 & 4ISO 9001, Six Sigma (in progress), CITMP, SS&P.
SOFTWARE USEDC, C++, VC++ 4.1, VB 4.0, 6.0.Oracle 8i/9i, MS SQL Server2000, Sybase SQL Anywhere, MySQLCrystal Reports, Grid Wizards, MS Office, ETL & Data warehousing toolsAbInitio (in progress)DB2, CICS, COBOL/370RPG/400, CL/400, SQL/400Oracle 7.x, Forms 3.0 & Forms 4.5Pro*C, Sybase System 10, PowerBuilder 4.0a, 5.0, 6.0
ERP/CRM SKILLSSAP R/3 ver. 3.1H (Production Version) FI Module ABAP/4 WorkbenchSAP BASIS AdministrationASAP MethodologyTrained PeopleSoft 7.0 PeopleScript, @OnceServer, Kana iCare, Trained on SIEBEL
INTERNET TECHNOLOGIES USEDHTML, JavaScript, XML (exposure), JSP, Java, J2EE framework, ASP, VBScripts, IBM WebSphere, WebLogic. Apache, Tomcat Jakarta, Blazix AppServer, JavaWebServer
SOFTWARE DESIGN AND ANALYSIS METHODOLOGIESSDLC,Structured System Analysis and Design Object Oriented Analysis and Design Object Modeling Techniques.UML, Use Case
CASE TOOLSTurbo Analyst, Erwin for PowerBuilder,Synon, LANSA for AS/400,Obsydian (Introductory Level)Oracle CASE, MS Office Tools
TEST TOOLSSQA Team Test Suite including SQA Robot , WinRunner, Load Runner
HARDWARE ENVIRONMENTS WORKEDIBM ES/9000, VAX/VMS, IBM AS/400, IBM RS/6000 HP 9000, SUN SPARCs, SUN SOLARIS,DECALPHAs, PC’s
OPERATING SYSTEMSWin XP, Win2000, Win NT, Linux UNIX, SCOUNIX, MVS/ESA, VMS, OS/400, DOS, Windows 3.1/95/98
( Note : BOLD indicates recent usage
BOLD & Underlined indicates good expertise)
ADDITIONAL TRAINING
Computer Maintenance Corporation of India (CMC) Bangalore, India
Mar’ 95 May’ 95
Course for Software Developers
Pentafour Software & Exports Ltd. Chennai, India.
June’ 95 – Feb’ 96
Onsite residential 6+ months course on IBM Mainframes & Midranges.
CITIBANK SEPG Chennai, India
Sep’ 96 Oct’ 96
Software Standards and Procedures Training on SEI CMM Level 4
eCredit.com
Bangalore India
Sep’ 97 Nov’ 97
Preaudit training by KPMG on ISO 9000 & ISO 9001:1994
CSM Software IndiaBangalore, India
Nov’ 03Training on ISO 9001: 2000 compliance

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