Division: / Regulatory Services
Job Title: / Pest Control Officer
Grade: / 5
Post Number: / L222
Base/Location: / Unit 15 Meadow Lane Industrial Estate, Gordon Road, Loughborough.
Responsible To: / Health and Safety and Business Engagement Manager
Responsible For: / N/A
Key Relationships/
Liaison with: / L222 Pest Control Officer
M100 Senior Pest Control Officer
Job Purpose
·  To assist in the provision of a comprehensive service for the control of public health pests and non public health pests in accordance with the Council’s statutory duties and policies.
·  Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Main Duties and Responsibilities
1. / To assist in the provision of a reactive and proactive service for the control of public health and non public health pests in accordance with Council policy, procedures and to meet performance targets.
2. / Maintain accurate records of visits; this will include details of conditions found; treatment that was provided and further control measures that are required etc.
3. / To collect monies and issue receipts in respect of pest control treatments for which there is a charge levied by the Council and liaise with the Administrative Support Officer(s) in respect of re-chargeable works.
4. / To assist in the planned programme of sewer treatments in accordance with the agreement with Severn Trent Water and make recommendations on any remedial work considered necessary.
5. / Liaise with and provide assistance to the appropriate Environmental Health Officers / Technicians where necessary, e.g. drainage defects, food premises and infestations etc.
6. / Survey and quote for, and develop and maintain, pest control contracts in a wide range of premises.
7. / Assist in the purchase of pesticides and equipment by recommending amount and type of product, having regard to service needs, efficacy and value for money and ensure their satisfactory storage. Maintain accurate records of pesticides and pesticide waste.
8. / To assist in the updating and revision of pest control information sheets and provide advice to service users on a range of species where treatment is inappropriate.
9. / Where requested, provide training on pest control practices to relevant personnel, e.g., student EHO’s, work experience placements etc.
10. / To organise their daily workload in an efficient manner and ensure that their vehicle is suitably stocked and that they carry out checks of their vehicle in accordance with internal procedures.
11. / Where offences are witnessed, enforce dog fouling, dog ban and dog on lead orders and issue fixed penalty notices on designated land, where appropriate.
Special Factors
·  The nature of the work may involve the jobholder carrying out work outside of normal working hours.
This job description sets out the duties and responsibilities of the job at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the job.
Charnwood Borough Council is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.
Date Prepared/Revised: 15th February 2017


Division: / Regulatory Services
Job Title: / Pest Control Officer
Grade: / 5
Post Number: / L222 / L236
/ Essential / Desirable / How assessed

Qualifications

A recognised training qualification(s) in public health pest control.

GCSE or equivalent in English and Maths

GCSE or equivalent in Science

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App/Doc
Experience

Practical experience in treating a wide variety of pest species.

Work experience in dealing with members of the public.

Working knowledge of local authority pest control
Ability to keep accurate records. / ü
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App/Int
App/Int
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Skills/Knowledge
Knowledge of pest control including treatments and proofing and housekeeping measures that could be taken.
Physical Ability to work mainly outdoors and at times assisting in lifting heavy weights.
To be able to use computer systems and devices. / ü
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App/Int
App/Int
Interpersonal Skills
Must have a flexible approach to working with others and with a strong sense of customer care.
Work effectively as part of a team, and with minimum supervision.
Good time management skills.
Pleasant, respectful and confident manner in dealing with the public at all levels, work colleagues and other contacts.
Willing to undertake training as necessary to ensure that the competencies necessary to deliver the service are maintained.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the pos / ü
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Other requirements
Hold a current full driving licence
An understanding of, and commitment to equal opportunities, and the ability to apply this to all situations.
Must be able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010. / ü
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App/Int
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Key:
App = Application form
Test = Test
Int = Interview / Pre = Presentation
Med = Medical questionnaire
Doc = Documentary evidence (e.g. certificates)
Prepared by: Health & Safety and Business Engagement Manager Date: 15 February 2017

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