Ohio Department of Transportation

JARC Operating Assistance Grant

Outcome Measures

Ohio Department of Transportation

Job Access and Reverse Commute (JARC) Operating Assistance Grant

Outcome Measures

Grantee / Jackson-Vinton Community Action, Inc.
Contract # / JARC-4040-043-101
Time Period for this Report / From Nov. 1, 2011 / To Nov. 30, 2011
Required Program Outcomes / Include JARC project data only
1.  Required Operating Data / Current Month / Contract To Date
Total one-way passenger trips / 897 / 10,091
Number of one-way trips for target population / 348 / 3066
Number of revenue hours / 264 / 2420
Route length (one way in miles) (if applicable) / N/A
Number of vehicles in service / 10
Average seats per vehicle / 2
Methodology used to collect trip data / All requests for trips from Vinton County are direct calls from the clients and in Jackson County, medical trips are requested through the local DJFS, but job and training trip requests are direct calls from the clients. Each client and their trip data are entered into our transportation data tracking system and used to gather monthly data for reports
2.  Jobs Accessed
Estimated number of jobs targeted / 21
Methodology used to estimate number of jobs targeted / We consider any trip to work, interview, training site as a job targeted, and these are counted toward the estimate by each individual that we provide the service to.
Other Outcome Measures
Outcome / Deliverable / Progress
Marketing / Use promotional items to market the Transportation program to increase public awareness. Conduct 4 training sessions per year to increase transportation referrals to new employment, training, and/or education sites that would be potential destination sites. / Distributed 30 brochures, marketing items, bags and phone covers
Coordination Agreements / Increase current MOU/ agreements by 10% / 0
Job retention /acquisition / Determine # of jobs retained/acquired by use of JARC services. / 5 Job Retention
Client Education / Provide vehicle ownership education for 80% of JARC clients / 2
Monthly increase in ridership / Increase ridership by 5% in 2011 / Our ridership has increased by 10% compared to Oct. 2010.
Clients obtaining self-transport capability / Five clients will obtain self-transport capability within the 12 month period of 2011 by either obtaining their own vehicle or carpooling with co-workers / (2) in Feb.( 1) in March, (2) in July, (1) in Aug 2 obtained self-transport in Sept. (0) obtained in October, (0) obtained in November
Satisfaction survey conducted during year / Receive an 80% satisfaction result from surveys distributed once per year. / Completed in October
Have there been any service changes during this reporting period? If so, please describe. Remember that services not covered in the originally-approved scope require ODOT approval prior to implementation. / None

Questions about this form? Contact David Walker at (614) 644-0301 or .

Office of Transit

Ohio Department of Transportation

1980 West Broad Street, Columbus, Ohio 43223 Page 2 of 2

T (614) 466-8955 • F (614) 466-0822 • www.dot.state.oh.us/Divisions/TransSysDev/Transit Updated 2/1/11