Job Descriptions Galley Department

/ / Issued: February 2011
Last print out: 01 November 2011
Job Description Bar Tender / Rev.: 001

Job Descriptions

Service Department

Contents

Bar Tender 2

General Description 2

Responsibilities 2

Additional duties 2

ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION 3

All previous versions of the Company Job Descriptions are invalid

as from above date of issue

Following issues are valid till they are revised by Corporate Management and / or Human Resources

All documents © Copyright by Uniworld and Global River Cruises

Basel, Switzerland in January 2010

Issued by: / Approved by:
Status / Name / Date of assignment / Status / Name / Date of assignment
??? / Managing Director
Christine Sustreanu
Date: 19th January 2010 / Date: 19th January 2010

Bar Tender

Reports to: Restaurant Manager

Subordinates: Bar waiter/ waitress

Relief: According to the scheduled vacation plan managed by the Restaurant manager

Promotable to:

Length of contract:

Working hours:

Pages: 3

General Description

The Bar Tender receives his direct orders from the Restaurant Manager

To provide friendly, efficient and professional service and cleanliness in the Bar, Lounge,

Patio Lounge and on the sun deck to the maximize guest satisfaction with adherence to the GRC standards and procedures

Responsibilities

1. Responsible for the entire Bar and Lounges area

2. Co - responsible for the implementation and maintaining of the GRC standards and budgets in the Bar an Lounges

3. Responsible for the preparation and the daily set up( mise-en-place), as well as the professional preparation of listed beverages

4. Realization of beverage orders in cooperation with the Restaurant manager

5. Responsible for checking all delivered supplies for the bar department

6. Responsible for the correct storing of the bar stock

7. Responsible for the professional service of beverages and/ or food in the bar, lounges and sun deck

8. Responsible for continuous cost controlling in the bar department

9. Responsible for cleanness, tidiness and hygiene of the entire bar and lounge including directed parts of the sundeck, back office, pantries and workrooms

10. Responsible for the cleaning of the glassware, china and bar cutlery

11. Responsible for the correct monthly stock taking of all bar inventory as per company directories

12. Responsible for daily cashing up of the generated revenue in the bar

13. He / she is able to provide full beverage service according to the GRC standards

14. He / she is familiar with all beverages, ingredients and recipes of all drinks

Additional duties

1. Greeting and welcoming the guests in the bar and lounges

2. Cooperation with loading of ship supplies

3. Active hosting of passengers in order to obtain feedback, as to generate revenue in the outlets by active sales and recommendations

4. Cooperation with F & B activities (cocktails, welcome and farewell parties, afternoon tea etc.)as well al special functions

5. Encourage internal communication through a proactive attitude between the departments

6. Cooperation in luggage handling

7. Cooperation in other departments if necessary

8. Participation in the on board training program

9. Participation in the daily briefing and all other scheduled meetings

10. Participation in all kind of safety drill according to the captains order

11. Any kind of complain or special request has to reported to the Restaurant Manager immediately

12. All defected equipment and property in his/her work area to be reported to the Restaurant manager

ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION

I have received a copy of the Job Description and have read and understand its contents.

______

Employee Name (Please Print) Date

______

Employee Signature Date

______

Supervisor’s Signature Date