University of Colorado at Denver and HealthSciencesCenter

School of Public Affairs

University of Colorado at Denver & HealthSciencesCenter

Fall Semester 2008

PAD 5260 Managing in a Multicultural Society

Term: FallProfessor: Wendell Pryor

Course: Managing in a Multicultural SocietyOffice Location: On Site

Course dates: see belowTimes: 7:00 p.m. to 9:45 p.m.

Course location: North Classroom 1316Phone: 303-570-6860

Office Hours: Please contact professor719-221-4052

email address:

Purpose

Course Description:

This Course will examine the management challenges and issues related to diversity and managing in a multicultural society in the 21st century. Multiculturalism, ethnocentrism, and the changing demographic issues will be discussed

Course Objectives:

Developing individual and organizational competency will be a key focus of the course. Students are expected to examine societal and individual roles and responsibilities that help define diversity, and create strategies for the identification and management of relevant issues. The course also allows for personal growth, development, and awareness of issues related to ethical bias and cultural awareness and sensitivity.

Course Grades:

The course grade will consist of a mid-term exam, research paper and class attendance and participation. Students are expected to attend all classes or make arrangements with the Professor in advance to make up assignments and complete such other course work as may be required.

Grading Standards:

1Class Attendance and Participation20%

2Midterm Exam 35%

3Research Paper45%

Students graded work will be returned as promptly as possible. Students may request specific feedback on assignments. Due to confidential requirements, if students want a copy of completed work, please make arrangements with the professor.

Readings from Debating Diversity and Developing Competency

August 11 Introductions and Overview of the Course

From Debating Diversity, Introduction: 1-6

Developing Competency

(1-11) Framework for Understanding Competency for Managing Diversity

Part I – Patterns, 9–10

The Emergence of an American Ethnic

Pattern, Nathan Glazer, 7-22

Reflections on Racial Patterns in America,

Takaki, 23-35

August 18 Article: How Unethical Are You?

From Debating Diversity, Part II- National Identity, 37-38

The Significance of the Frontier in American History, p.39

Frederick Jason Turner

The Significance of the Frontier in Native American History, P.55,

Ronald Takaki

August 25No class

September 1No class

September 8The Clash of Civilizations: In the World and the U.S., P.75

Samuel P. Huntington

Reinventing “America”: Call for a New National Identity, p.81

Elizabeth Martinez

Developing Competency

The Meaning of Diversity (13-47)

Reading 2.1 Distinguishing Managing Diversity from Affirmative Action, Taylor Cox Jr. (15-19)

Activity 2.1 Managing Workplace Diversity: Whose Agenda? (20-22)

Is what’s good for the goose also good for the gander?

Being White and Male in a Diverse Workforce, Ellan A. Fagenon, (23-25

Activity 2.2 Defining Diversity, (26-28)

Managing Diversity as a Business Strategy, (29-30)

Reading 3.1 Effects of Diversity on Organizational Effectiveness,

a Conceptual Framework, Taylor Cox Jr. 31-34)

Reading 3.2 Linkages between Managing Diversity and Organizational Performances, Taylor Cox Jr. (35-43)

Activity 3.1 Linkages Between Managing Diversity and Other Strategic Processes and Business Trends

September 15Developing, Individual Competency, Part 2

Chapter 4, Understanding Group Identities

Reading 4.1 Cognitive Style, Whetten and Cameron, (66-72)

Chapter 6 Prejudice and Discrimination

Reading 6.1 The Personal Awakening of a College Educated White Male in America (98-99)

Reading 6.2 Invisible Victims: Individual Reactions, Frederick R. Lynch, (100-110)

Reading 6.3 Attitudes that Effect Employment Opportunities for Persons with Disabilities, Henry McCarthy (114-121)

Reading 6.4 Sexual Orientation in the Workplace, The Strategic Challenge, Cobbert and Woffard, (122-138)

Case 6-2 Intergroup Conflict at XYZ Corporation (141-142)

Activity 6.1 Linking Learning on Prejudice and Discrimination to the Diversity Competency Model for Individuals, (143-146)

September 22From Debating Diversity, Part III- Class, 87-88

Why the Switch to Slavery: Fears of Rebellions White Workers, p.100, Ronald Takaki

The Paradoxical Tragedy of White and Black Laborers in the South, p.109, W.E.B. DuBois

Organized Labor and Civil Rights, p.118, Harvard Sitkoff

Immigrants and Workfare Workers, p.142, Grace Chang

From Debating Diversity, Part IV,

Diversities Within, 151-152

Race, Class, and Gender: Prospects for all Inclusive Sisterhood, p.165, Bonnie Thornton Dill

September 29Mid Term Exam Due

Developing Competency

Chapter 7- Cultural Differences, 147-148

Reading 7.1 the Cultural Relativity of the Quality of Life Concept, Geert Hafstede, 149-159

Activity 7.2 Explaining Cultural Differences: Focus on Cross Gender Communication, 165-168

Case 7-1 English Only, Please, 169-170

October 6Developing Competency

Part 3- Developing Organizational Competency; 199-200

Chapter 8- Organizational Culture, 201-202

Reading 8.1 The Process of Acculturation in Diverse Organizations, Cox Jr. and Finley-Nickelson, 203-213

Reading 8.2 Bicultural Socialization: Factors affecting the Minority Experience, DeAnda, 214-224

October 13Chapter 9- Formal and Informal Structure of Organizations, 236-237

Reading 9.1 What is Affirmative Action? Frances A. Halloway, 238-244

Activity 9.1 Organizational Level as a Dimension of Workforce Diversity, 245-247

Reading 9.2 Mentoring for the Hispanic, Mapping Emotional Support, Davis and Rodela, 248-261

Activity 9.2 Developing a Mentoring Program, 281-282

October 20From Debating Diversity,Part V, Policies: Strategies and Solutions, 195-196

The Black Community: Race and Class, P.207 William Julius Wilson

The Limits of Immigrations, p.217, Robert J. Samuelson

Fear of Foreigners: Immigrants as Scapegoat for Domestic Woes, p.209 Gregory DeFreitas

Ending Affirmative Action, p.224, Pete Wilson

American Blacks, It Turned Out, Are Not Like the Immigrants of Yesterday, p.248, Nathan Glazer

October 27From Debating Diversity, Part VI, Prospects, p.255

A Different Mirrors: Multicultural Ties that Bind America, p.260, Ronald Takaki

Reading 10.2 Teaching about Diversity, Beale and Cox Jr.,

Chapter 10- A Process for Organizational

Change, 283-287

Activity 10.1 Mental Models for Diversity, 288-291

November 3Reading 10.1 A Comment on Measurement in Change Processes on Diversity, Taylor Cox, Jr. 292-294

Activity 10.2 Staffing and Rewards as Drivers of Change, 301-303

Activity 10.3 Making Accountability Concrete, 304-306

Activity 10.4 Developing a Philosophy for Managing Diversity, 307-310

Activity 10.5 Developing a Measurement Plan for Managing Diversity, 311-313

Activity 10.6 Issues in the Design of Diversity Training, 314-316

Activity 10.7 Practice on Systems Alignment, 317-319

Activity 10.8 Institutionalizing Diversity Competency, 320-322

Chapter 11- The Continuing Quest for Excellence

Activity 11.1 “Me” as the Agent of Change, 325

Activity 11.2 Creating a Personal Development Plan for Continual Learning, 326-327

Exhibit 11.1 Creating a Competency for Managing Diversity: A Career Development Approach, 328-329

Activity 11.3 Taking the Next Steps, 330-332

November 10Generational Diversity & Class Presentations

November 17Generational Diversity (cont.) & Class Presentations

November 24No Class

December 1Class Presentations

December 8Final Exam