JOB TITLE: Induction Officer
The Organisation
Springboard is a registered charity which aims to support the development of sustainable communities, where people have the skills they need for work and life.
With over 40 years of leadership in the sector the organisation provides a wide range of training and community development programmes across the north east of England. Springboard currently has a full time staff complement of more than 80 and operates a wide range of employee development opportunities.
Springboard is an Investor in People, holds the Matrix Award for IAG and is a Disability Confident Employer.
Position Summary
The Induction Officer will be responsible for the organisation and delivery of a high quality, professional standard, interesting valuable induction and initial assessment process for all learners entering Springboard programmes.The Induction Officer will support other staff to monitor the progress of new starters over the first few weeks of their programme.
The Induction Officer will have a key role in ensuring that learners starting the programme have a full understanding of expectations of the programme and of support, advice and guidance available to them. The Induction Officer will be flexible, innovative and able to work with other members of Springboard staff. Communication skills at a very high level are important in this role.
The Induction Officerwill be part of the Operations Team, based at Springboard’s head office in Pallion butthe role will require travel across its bases in the North East.
Conditions of Employment
Position: Induction Officer
Responsible to: Head of Operations
Salary range: £21332 - 23110
Hours: 37 hours per week
Contract Term: Non temporary
Location: Sunderland
Leave: 25 days per annum, pro rata, subject to local conditions, plus statutory holidays
All posts will be subject to DBS check. A copy of our Ex Offender recruitment policy and Equal Opportunities policy will be included in the recruitment pack.
The following list of duties and responsibilities must be taken as a guide and is notintended to be comprehensive.
Key responsibilities and accountabilities
- Organise and deliver an induction package relative to the needs of the learners including health and safety, safeguarding, equality, diversity and British Values as well as other matters relevant to an effective training provision
- Organise, develop and deliver appropriate, affective initial assessments in conjunction with the maths and English Lead and Head of Operations
- Complete all induction paperwork in a timely manner and to a very high standard
- Liaise with Springboard staff regarding induction and any support needs
- Assist with the development of new initiatives as part of Springboard ongoing commitment to quality and progress
- Carry out duties in accordance with Quality Systems and Procedures as currently in force throughout Springboard Sunderland
- Ensure the operation of efficient and safe training environments within the guidelines of Springboard Sunderland's Health and Safety Policy and Equal Opportunities Policy and with due regard for the health, safety and welfare of all Assisting in marketing and promotion of other Springboard programmes
- Undertake other such duties which are commensurate with the post as may be required from time to time, by the Chief Executive or other Springboard Managers
PERSON SPECIFICATION
Essential
- Professional presentation and communication skills
- Experience of working with young people and hard to place learners
- Ability to administer a range of holistic assessment tools
- Excellent project management and administrative skills, with the ability to prioritise effectively
- Ability to work independently and as part of a team
- Good interpersonal skills
- Experience of teaching
- Experience of programme delivery
- Ability to travel to meet the needs of the job role