PROVINCIAL GOVERNMENT OF LAGUNA

ENVIRONMENT AND NATURAL RESOURCES OFFICE

DOCUMENT FLOW CHART

  • Issuance of Permit to Cut/Pruning

Follow these Steps / It will take you / Please Approach
1. Request for the service
 The letter-request will be recorded and forwarded to the Department Head
2. Review of the request
 The Head of the Office usually gives instructions or writes notation on the request for appropriate action
3. Validation/assessment of trees to be cut/pruning
 This requires actual site inspection. Accompany the personnel on the site as scheduled
4. Preparation and Review of Report
 Site inspection report will be submitted to Office Head
5. Preparation Permit
6. Approval of the Permit
7. Release of Permit to Cut/Pruning Trees
 The document will be recorded for tracking purposes / 5 minutes
15 minutes
1 day
1 hour
30 minutes
5 minutes
5 minutes / Ms. Evangeline Matienzo
Ms. Maricar Palacol
Mr. Ricardo Trinos
Department Head
Mr. Ricarte Castillo
Mr. Israel Ricardo Somera
Mr. Ricarte Castillo
M. Israel Ricardo Somera
Mr. Ricarte Castillo
M. Israel Ricardo Somera
Mr. Ricardo Trinos
Department Head
Ms. Evangeline Matienzo
Ms. Maricar Palacol
  • Issuance of Clearance/Permit to Quarry

Follow these Steps / It will take you / Please Approach
1. Request for the Service
 The letter-request will be recorded and forwarded to the Department Head
2. Review of the request
 The Head of the Office gives instruction or writes notation on the request for appropriate action
3. Site verification and ground survey
 This requires actual site inspection. Accompany the personnel on the site as scheduled
4. Preparation and Review of Report
 Site inspection report will be submitted to Office Head
5. Preparation of Quarry Permit for Governor’s Approval
6. Release of Permit to Quarry
 The signed document will be photocopied for tracking purposes / 5 minutes
20 minutes
1-2 days (this may vary as geographical location may limit extend for survey which necessitates several inspections)
2 hours
1 hour
30 minutes / Ms. Evangeline Matienzo
Ms. Maricar Palacol
Mr. Ricardo Trinos
Department Head
Mr. Ricardo Tinos
Department Head
Mr. Porfirio Briones, Jr.
Mr. Eriberto Dawinan
Ms. Romana Briñas
Mr. Porfirio Briones, Jr.
Mr. Eriberto Dawinan
Ms. Romana Briñas
Mr. Ricardo Trinos
Deparment Head
Mr. Porfirio Briones
Ms. Evangeline Matienzo
Ms. Maricar Palacol
  • Handling of Citizen’s Complaints

-Alleged or illegal quarrying

-Land, air and water pollution

-Noise and odor pollution

-Improper waste disposal

Follow these Steps / It will take you / Please Approach
1. Send complaint letter to the office of the PG-ENRO
 Complaint-letter may be hand-carried. Upon receipt it will be promptly recorded
2. Review of Complaint
 The Department Head assigns personnel to conduct investigation
3. Conduct of Fact-finding Investigation
 Accompany personnel from office of the PG-ENRO in conducting on-site investigation
4. Preparation of investigation report
5. Evaluation of investigation
 The investigation report will be reviewed
6. Summon of Parties Involved
 Letters will be sent to concerned parties and agencies involved in the issue
7. Technical Conference
 Meeting of Officers under the PG-ENRO will be held. Assessment of the report will be endorsed to the Office of the Governor including minutes of meeting / 5 minutes
15 minutes
2 days
1 hour
15 minutes
1 day
4 hours / Ms. Evangeline Matienzo
Ms. Maricar Palacol
Mr. Ricardo Trinos
Department Head
Division Head/Personnel concerned
Division Head/Personnel concerned
Mr. Ricardo Trinos
Department Head
Division Head/Personnel concerned
Mr. Ricardo F. Trinos
Department Head
Division Head/Personnel concerned
  • Handling ofCitizen’s Request for Planting Materials

Follow these Steps / It will take you / Please Approach
1. Request for the service
 The letter-request will be recorded and forwarded to the Department Head
2. Review of the request
 The Department Head usually gives instructions or writes notation on the request for appropriate action
3. Validation/assessment of trees to be given
 This requires actual site inspection. Accompany the personnel on the site as scheduled
4. Preparation and Review of Report
 Site inspection report will be submitted to Office Head
5. Preparation letter for approval of the Department Head
6. Approval of the Permit
7. Release of approved request
 The document will be recorded for tracking purposes
8. Picking up seedlings at Provincial Nursery – RECSVillage Brgy. Bubukal, Sta. Cruz, Laguna / 5 minutes
15 minutes
1 day
1 hour
30 minutes
5 minutes
5 minutes
30minutes to 1 hour (this may vary on the number of seedlings to be picked up) / Ms. Evangeline Matienzo
Ms. Maricar Palacol
Mr. Ricardo Trinos
Department Head
Mr. Ricarte Castillo
Mr. Israel Ricardo Somera
Mr. Ricarte Castillo
M. Israel Ricardo Somera
Mr. Ricarte Castillo
M. Israel Ricardo Somera
Mr. Ricardo Trinos
Department Head
Ms. Evangeline Matienzo
Ms. Maricar Palacol
Mr. Darius Valencia