Outcome Agreement
Between
Ministry of Social Development
And
Mojo Youth Development Trust
Contract Name / RBC example - PureContract Number (if relevant) / RBCexample–Pure
Commencement Date / 1 January 2016
Term (including any rights of renewal) / 3 years
Expiry Date / 20 December 2018
Total contract value (excluding GST) / Up to a maximum value of $33,000.00
Outcome Agreement
Parties
The Sovereign in right of New Zealand acting by and through the Chief Executive of the Ministry of Social Development (Purchasing Agency)
Mojo Youth Development Trust incorporated under the Charitable Trusts Act and having its registered office at 28 Street Crescent, Auckland (Provider)
Introduction
AThe Framework Terms and Conditions (2nd edition) are part of this Outcome Agreement. The Framework Terms and Conditions are available at
BThis Outcome Agreement describes the:
(i)Outcome to be achieved;
(ii)Services that the Provider will provide to contribute towards achieving that Outcome; and
(iii)the performance measurement framework to assess the provision of the Services, and whether the Services have contributed towards achieving the Outcome.
CThe Purchasing Agency engages the Provider to provide the Services on the terms of this Outcome Agreement (including the Framework Terms and Conditions).
It is agreed
1Relationship between this Outcome Agreement and the Framework Terms and Conditions
1.1This Outcome Agreement is deemed to incorporate and be governed by the Framework Terms and Conditions (as added to or modified in accordance with clause 9).
1.2Unless the context otherwise requires, all terms defined in the Framework Terms and Conditions have the same meaning in this Outcome Agreement.
1.3The Introduction above forms part of this Outcome Agreement.
2Term of this Outcome Agreement
2.1This Outcome Agreement will commence on 1 January 2016 to 20 December 2018 unless terminated earlier in accordance with the Framework Terms and Conditions.
2.2The Purchasing Agency may extend the term of this Outcome Agreement for further periods by giving the Provider notice it wishes to extend the term at least 30 days before the date when the term would otherwise expire.
3Services
3.1The Provider will provide the Services described in Appendix 1.
3.2In providing the Services, the Provider will meet or exceed any performance measures set out in Appendix 1. The performance measures will be used to determine whether the Provider has been successful in delivering each Service in accordance with this Outcome Agreement so as to contribute toward achieving the Outcome linked to each Service.
3.3In providing the Services the Provider must follow the reasonable directions of the Purchasing Agency. Such directions must be consistent with the terms of this Outcome Agreement.
4Payment
4.1Subject to the Purchasing Agency’s rights under the Framework Terms and Conditions relating to the Recovery, Reduction or Suspension of Payments, the Purchasing Agency will pay the Provider for the Services the amounts, and at the times, specified in Appendix 5.
5Contract management
5.1The contract management arrangements for this Outcome Agreement (including monitoring, reporting and audit) are set out in Appendices 2 to 4.
5.2The Provider and Purchasing Agency will comply with all applicable obligations under Appendices 2 to 4.
6New IP
6.1If, contrary to the intellectual property clauses in the Framework Terms and Conditions, any New IP is to be owned by the Purchasing Agency that will be recorded in Appendix 6.
6.2Any Agreed Uses of New IP are recorded in Appendix 6.
7Privacy of personal information
7.1The details of any personal information that will be shared between the Purchasing Agency and the Provider, and any agreed approach to the management of such information, are recorded in Appendix 7.
8Relationship Managers and contact details
8.1Each party’s initial postal address, physical address, email address, phone number and Relationship Manager details is set out below:
Purchasing Agency:Ministry of Social Development
Relationship Manager: Joe Bloggs
Postal address:PO Box 999, Wellington
Physical address: 999 Lane Way, Wellington
Email address:
Phone number:987-654-321
Provider:Mojo Youth Development Trust
Relationship Manager:Mojo Thomson
Postal and Physical address: 28 Street Crescent, Auckland
Email address:
Phone number:123-456-789
9Changes or additions to the Framework Terms and Conditions
9.1The Provider and Purchasing Agency agree to amend the Framework Terms and Conditions as set out in Appendix 8 and 9.
9.2Except as set out in Appendix 8 and 9, the Framework Terms and Conditions remain in full force and effect in relation to this Outcome Agreement.
Signatures
Ministry of Social Development
Signed by / General Manager for Social Development AucklandI have a delegation under section 41 of the State Sector Act 1988 to sign for the Ministry of Social Development.
SignedDate
Mojo Youth Development Trust
Signed by / Chief ExecutiveI have authority to sign for Mojo Youth Development Trust and confirm this agreement has not been altered from what was last provided by the Purchasing Agency.
SignedDate
Appendix 1 – Services, Outcomes to be achieved, and performance measures
Outcome (Population) / The Service/s in this Outcome Agreement provided by the Provider are to contribute towards the Purchasing Agency’s purpose:We help New Zealanders to help themselves to be safe, strong and independent.
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake.
By providing these Service/s under this Outcome Agreement, the Provider will be contributing towards the Purchasing Agency’s outcomes:
(a)Young people are achieving and engaging in training and education.
(b)Reduced youth crime.
Indicator (Population) / Increased NCEA Level One Achievement
Detailed Service Description / Service Location / Reference Number / Quantity of Service / Outcome Agreement Price
Mojo Youth Truancy Reduction Programme – a combination of mentoring and counselling to increase young people’s attendance at school and achievement results. / Auckland Region / RBCexample - Combination / 300 clients
(100 clients per year) / Up to $33,000.00
(Up to $11,000.00 per year)
Total / $33,000.00
Please note these payments exclude GST. However, payments for GST registered providers will have GST added subject to the terms and conditions of this Agreement.
1Aims of the Service
The aim of the Truancy Reduction Programme is to assist young people to reduce non-attendance at school and increase their achievement results. This programme assists clients to get the right support and assistance to attend school, participate in activities and have an increase in their NCEA credits and achievement.
2Target Group
The Mojo Youth Truancy Reduction Programme is targeted young people aged 14-15 who appear on the truancy list. These clients will be identified by the school as requiring early or intensive intervention to re-engage.
Participants will only be students from Fern Hill School in Auckland.
3Service Volume
This Agreement is for the purchase of the Mojo Youth Truancy Reduction Programme for a maximum of 300 young people, (100 per year).
It is the responsibility of the Provider to manage their activity in accordance with agreed levels of service. Where the Provider exceeds the agreed maximum service volume, the Ministry is under no obligation to make payment for the additional places achieved, unless this has previously been agreed by the Parties in writing.
4Participant Referral
Referral is the process of identifying the young person as a potential participant and providing appropriate information. The Provider will ensure that clients have been correctly referred to them. Once the school has referred the client to the service, it is the Provider’s responsibility to ensure that all accepted participants remain on the service.
Only in cases of conflict of interest or exceptional circumstances should referrals be declined and this shall be by mutual agreement between the Truancy Officer and Programme Co-ordinator. In all cases, declined referrals need to be reported to the Regional Contracts Manager.
The Ministry does not guarantee the number of referrals for any contracted volume.
5Service Delivery
The style of delivery must acknowledge and consider the situation of each young person and use an approach that is appropriate, individualised and delivered in a manner sensitive to the young person’s needs.
There will be a ten day provisional enrolment period starting when a young person first enters the service. If a young person leaves the service during the provisional enrolment period, either voluntarily or due to any issues that may be identified by the assessment process, the young person will not be counted against the Provider’s service volume limits.
Providers will be required to have processes acceptable to the Ministry in place for resolution of participants’ complaints and for dealing with any incidents or accidents. The Provider will be required to have a Participant Feedback process in place to ensure a reasonable level of participant satisfaction is achieved.
6Service Content
This service will deliver the following as defined by the provider and shown in the intervention logic.
Assessment
The referred young person will be given an assessment to determine their level of support required.
Content
Participants selected for this service will be assisted to re-engage at school, while providing assistance to increase their achievement results. This programme willinclude:
- Focussed group or individual counselling
- Individual mentoring face-to-face
7 Intervention Logic
8Performance Measures (performance reporting measures)
The following results will be achieved:
- The young person attends school at least 80% of the time after the 3 month programme. This will be measured by school attendance records.
- The young person’s achievement results are increased by a minimum of 10%. Measured six months post enrolment in the programme and measured by school achievement records.
Appendix 2 - Monitoring by the Purchasing Agency
Service / Monitoring activity / Time and frequency of monitoring activityTruancy Reduction Programme / Meeting / End of the fourth term each year
Appendix 3 – Regular reporting by the Provider
Reports and information will be provided by the Provider to the Purchasing Agency within the required timeframes as set out in this Agreement. The Purchasing Agency’s Relationship Manager will e-mail electronic copies of the reporting templates to the Provider. The records to be kept and reports to be submitted are listed below:
Report name / Details to be included in the report / Time and frequency of reportingFinal Annual Report / Covering the total Agreement period of 1 January 2016 to 20 December 2018. This report will be an accumulative report for all activity during the Agreement period.
The report will include client Level data on truancy and achievement results (performance reporting measures); it will detail trends, what has worked well, what has not, and the reasons and feedback.
The Provider should include a ‘Good News Story’ along with their Final Report. / 20 December 2016
20 December 2017
20 December 2018
Appendix 4 – Regular audits or Accreditation Reviews of the Provider
Audit or Accreditation Review: Social Sector Accreditation Standards Level of Approval / Review Cycle Frequency (risk dependent)Level One
Level Two
Level Three
Level Four (self-assessment)
Level Five (due diligence) / 6 months-1 year
2 years
2-3 years
2 years
Prior to entering into an Outcome Agreement with the Purchasing Agency
Appendix 5 - Payment for Service/s
The Purchasing Agency will pay the Provider for completion of the programme in accordance with the terms of this Agreement where conditions for payment have been met.
All payments shall be made subject to the receipt from the Provider of the relevant reports, and a valid tax invoice.
All costs associated with the services are included in the funding paid by the Purchasing Agency and the Provider shall not charge the young person for any of the services provided under this Agreement.
Payments will be on a pro-rata basis equal to the number of young people on the programme.
Truancy Result Performance Measure – Young person attends school an average of 80% of the time. Result measured three months post programme enrolment for each young person. This will be measured by school attendance records.
Payment date/milestone / Payment amount dependent on results achieved(GST exclusive) / Pre-conditions to receiving payment (if any)
Result Based Payments
Paid at the end of the school yearupon receiving a valid tax invoice and the final year report. / Up to a maximum of $11,000.00 per annum for 100 clients OR / 90% of young people participated in the programme achieved truancy result.
Up to a maximum of $9,000.00 per annum for 100 clients OR / 80% of young people participated in the programme achieved truancy result.
Up to a maximum of $7,000.00 per annum for 100 clients OR / 70% of young people participated in the programme achieved truancy result.
Up to a maximum of $5,000.00 per annum for 100 clients / 60% of young people participated in the programme achieved truancy result.
Please note these payments exclude GST.
Travel
No travel costs will be paid.
Appendix 6 – New IP
Nil
Appendix 7 - Privacy of personal information
The Provider will ensure that any information that is sent electronically that includes multiple (i.e. 2 or more) client information will either be password protected or provided through an approved Ministry business application.
Outcome Agreement between the Ministry of Social Development and Mojo Youth Development Trust1 January 2016 to 20 December 2018
Outcome Agreement Number: RBC example - Pure / Page 7 of 7