Sara Smith
(802) 555-1212 2 West Street, Burlington, VT 00000
Skills · Knowledge of legal and medical terminology
· Highly attentive to confidentiality issues
· Computer expertise: Microsoft Office and PowerPoint, Paradox, and Westlaw
· Typing speed: 50 wpm with accuracy
· Pleasant and professional telephone manner
· Basic accounting knowledge
· Transcription experience
· Ten-key calculator operation by touch
· Effective communication skills
Education
5/13 Bachelor of Science Degree, Legal Studies
5/10 Associate in Science Degree, Paralegal/Legal Assistant Program
Champlain College, Burlington, VT
· 3.28 GPA (4.0 scale)
Internship
1/10-4/10 Paralegal Intern, Probation and Parole Office, Burlington, VT
Gained a broad overview of the Probation and Parole process through weekly observation and interaction with five Probation Officers and two Counselors. Organized and attended weekly meetings to discuss clients in the Intensive Substance Abuse Program; visited the correction facility; attended parole hearings and court cases; and made house visits with Field Supervisory Unit. Demonstrated ability to be respectful of the highly confidential nature of the work.
Experience Medical Administrative Assistant, The VAS Clinic/John Bisson, M.D., Burlington, VT
5/11-present Schedule appointments; transcribe all medical charts; process insurance billing and daily revenue reports; generate weekly deposits; schedule surgical procedures; answer telephones and accurately direct calls; attend to patients; demonstrate a general understanding of urological terminology.
3/10-4/11 Assistant Manager, Hit or Miss, Burlington, VT
Greeted and assisted customers; trained, scheduled, and supervised 8-10 employees; generated payroll; processed voids, returns, and shipments; prepared daily reports; maintained responsibility for opening and closing procedures.
10/06-3/10 Accounting Clerk, Lyon Travel Agency, Brattleboro, VT
Processed "Enrollment Report" using Excel; filed correspondence; separated and mailed travel insurance applications; photocopied international tickets; and printed all information about a travel group (once departed) for future reference.
6/06-10/06 Receptionist, Fitts, Olson, Carnahan & Giddings Law Office, Brattleboro, VT
Answered telephones in a professional manner; typed legal documents using WordPerfect; transcribed letters; and filed correspondence.
Community Service
2/13-present Volunteer, Ronald McDonald House, Burlington, VT
Answer telephones, greet guests, facilitate house tours, and schedule guest visits.
References Reference list and writing samples will be provided upon request.