Job Description
Location: National Office, Blackrock, Co. Dublin / Contract: Full Time
Purpose of Position:
The provision of training in The Society is key to developing the skills and expertise of employees and volunteers and to enhancing the capacity of The Society to provide the best service possible. The Training Manager will develop a centralised training function to ensure that our resources are supported in their roles and in providing best practice, quality dementia care to our clients. This role has both strategic and hands-on aspects.
Main Duties and Responsibilities:
- Establish a training matrix and programme for all grades of position within The Society, in consultation with the relevant functions (Care Practice, Safety, Family Carer, Volunteers,HR, etc).
- Carry out a training gap analysis in close conjunction with the relevant managers.
- Devise and implement a resulting training action plan which meets the needs of our clients, staff and volunteers.
- Ensure all refresher training is completed in a timely manner.
- Carry out regular training needs analyses for all roles.
- Evaluate the offering of current training providers and develop an updated preferred supplier list through an official procurement process.
- Co-ordinate, organise and monitor the delivery of all training, and personally deliver training as appropriate.
- Ensure the training function operates within budgetary constraints.
- Develop and implement a streamlined induction programme for new employees and volunteers.
- Ensure all training data – both historic and new – is recorded in the training IT system and to produce management information as requested. To ensure that anan appropriate filing system is in operation in relation to training records.
- Ensure a best practice, reflective approach to training is adopted across The Society.
- Ensure that all training programmes are in line with The Society’s standards and relevant legislative and regulatory requirements.
- Line manage the training administrator and supervise trainers retained by The Society.
- Other ad hoc duties as required.
Person Specification:
Knowledge/Experience:
- Relevant third level qualification is desirable.
- A number of years experience in a similar role/ using a similar skillset.
- Experience of managing a budget.
- Experience of delivering training and of training trainers is desirable.
Skills/Competencies:
- Excellent Organisational, Co-Ordination, Planning and Project Management Skills.
- Training, Facilitation and Presentation Skills.
- Highly competent using PC packages.
- Excellent interpersonal, communication and networking skills.
- Research, monitoring and evaluation skills.
- Motivated and enthusiastic with a flexible approach to work.
Other Requirements:
- Discretion and confidentiality.
- Flexible to travel and carry out some out of hours work.
- Driver with Full Clean driving licence and own car.
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Version 1.0 December 2011