Management 3318 Spring 2012. Exam 1 Review
Chapter 1
1. What is the content of the study of Organizational Behavior?
2. What is Locus of Control?
3. Define Psychology, Management, and Antropology, what makes them unique?
4. What is the specific setting within which Organizational Behavior is enacted?
5. What are the components of an “Open System” ?
6. What was the importance of the Hawthorne Studies?
7. What are the sectors of the U.S. Economy? Largest sector? Examples?
8. What are the four main drivers creating and shaping changes in the workplace?
9. What is the most significant aspect of TQM?
Chapter 2
1. What is a Transnational organization?
2. What nations make up NAFTA and what does it do?
3. What was the focus of Hofstede’s research and what was its importance?
4. What do we call a manager who leaves his birth country to work abroad?
5. To what do we attribute the increased attention to diversity?
6. What is the “Glass Ceiling”
7. What do we call an ethical theory that emphasizes the nature and characteristics of an act?
8. What is the most common outcome of an office romance?
9. What do we call the obligation of an organization to behave in ethical ways?
10. What is telecommuting and what are the advantages and disadvantages associated?
11. What do we call an arrangement where employees share an office and have mobile files etc. ?
12. What is cross-cultural sensitivity training?
13. What are the three equity Theories and and how do they work?
Chapter 3
1. What is the term we use for the unique skills, abilities, personalities, etc of individuals?
2. What is the single best predictor of work performance across occupations?
3. What do we call the study of personality that focuses on the person and the situation?
4. What is the definition of personality?
5. What are the “Big Five” personality traits?
6. How would you manage a group of employees who share an internal locus of control?
7. What is generalized self efficacy and what is one of its most important determinants?
8. Define Locus of Control.
9. What is affectivity?
10. What do we call people who base their behavior on cues from other people?
11. What is the definition of a “strong situation” and what does it do?
12. What is the most common method of assessing personality?
13. What is the MBTI and what does it assess?
14. In type theory, what are the preferences individuals use to get their energy?
15. Jung considered what two personal distinctions as most important?
16. What is social perception and what are its three main categories?
17. What is the term that describes the perceiver’s thinking or manner is used to assemble and interpret information about another person?
18. In an interview situation the interviewer’s first impression is likely based upon?
19. What are the characteristics of the target that influence social perception?
20. What is self-fulfilling prophecy?
21. What is the primacy effect?
22. What is selective perception?
23. What is self-serving bias?
24. What is the fundamental attribution error?