Available Mar 28Th Fare Quote by Ticket Designator

March 2016

Travelport

Fare Quote by Ticket Designator

Available Mar 28th Fare quote by Ticket designator

Focal point entries in Smartpoint.

Do you ever encounter an entry that does not work in Smartpoint so you have to go to Focal Point to make the entry?

You can actually switch to “Focal Point” (Native mode) by doing CTRL+N, make your entry, and then do CTRL+N to go back to “Smartpoint” (Interactive mode).

You can also access this option with your mouse, click Terminal, then Enter/Exit Native/Interactive Mode

***Native mode is particularly useful for seat maps if you don’t want to view the Graphic one, the map display quickly***

Claim PNR now available for Air France,
Brussels Airlines and KLM

We are pleased to announce that Claim PNR, including Group Claim, is now available for Air France (AF), Brussels Airlines (SN) and KLM (KL) on Travelport Apollo.

Claim PNR allows you to take ownership of existing booking records in order to make itinerary changes, issue tickets and provide additional services that are all electronically communicated to airlines. It also increases accuracy and efficiency by reducing passive bookings.

To see a list of airlines participating in Claim PNR and Group Claim, see ASK answer AN14451.

Air

As you know Air Canada has many new USA routes beginning May 2, 2016 with the launch of our twice daily, year-round service Toronto to Washington, Dulles (DC) serviced by Air Canada express.It is exciting to see all the new routes happening from YYZ, YUL, YVR and YYC as well.

Please see the below link for access to all our new routes in 2016. Please share the below electronic brochure with all front line agents and feel free to share the New Routes Brochure with your clients and your corporate travel managers as well.

Porter

It’s your Come Home Year in Stephenville! Porter’s seasonal service will get you there with two weekly flights.
There’s no place like home so book your ticket today.
Service starts June 22.

Qatar Airways proudly announces a significant network expansion of 14 new destinations, spread across four continents. The new routes will further expand the reach of the airline’s network, and will include the world’s longest flight, between Doha and Auckland, New Zealand.

Passengers traveling from Canada will be able to seamlessly to connect to the destinations below:

• Four flights per week between Doha and Windhoek (Namibia) will begin on 28 September.
• Daily scheduled service to the Seychelles will resume on 12 December.
• Daily service to Auckland – Qatar Airways’ first route to New Zealand will begin on 3 December.
• Four flights per week to Krabi (Thailand) on 6 December

The introduction of the new destinations comes two years after the opening of Qatar Airways’ hub, Hamad International Airport. The airport, one of the most technologically advanced modern airports in the world, serves more than 28 million passengers annually – and is set to grow up to 50 million in 2018.

The airline’s latest brand campaign theme ‘Going Places Together’ is reflected in the redesign and activities, with the focus on bringing travellers closer together

We look forward to welcoming you and your passengers onboard Qatar Airways for a truly rewarding experience.

WestJet has launched new service between Toronto and Boston, the newest addition to the airline’s ever growing network.

The new service, which launched recently with flight 3600, will operate three times daily on WestJet Encore’s fleet of Bombardier Q400 NextGen aircraft. According to Ferio Pugliese, President of WestJet Encore, this marks the airline’s “first trans-border route and represents another step in the growth and evolution of WestJet Encore.”

In addition to providing Canadians with access to Boston, Pugliese notes that the service gives Bostonians heading north the opportunity to connect with WestJet’s ever expanding Canadian and European networks.

In less than three years, WestJet Encore has gone from two aircraft and 10 daily departures to 28 aircraft and over 130 daily departures serving 33 cities including Boston. This June, WestJet Encore will also launch service to Nashville, Tennessee

Jet Airways news

SOF - daily connection via AMS, compare to 4 x week last season. Supported by the advertisement in Bulgarian Flame (check Starsky’s stores)

WAW – excellent connection daily, very competitive price at present time. Huge market, despite non-stop, connections by 2 carriers, still a lot of overflow potential. Supported by the advertisement in Wiadomosci (yesterday delivered to Starsky’s stores )

TLV – new connection with EL AL

Baltic Republics – RIX, VNO, TLL. Small market but excellent connections with Air Baltic. Air Baltic introduced direct flights VNO-AMS-VNO and TLL-AMS-TLL in addition to already operating flight RIX-AMS-RIX. All of them connecting Jet Airways transatlantic. In most cases the shortest connection from Canada.

United and Air New Zealand will enter into a new joint venture, deepening the partnership between the twoStar Alliance members. The agreement enables the carriers to jointly coordinate sales and marketing in order to offer ourmutual customers more travel options between the mainland U.S. and New Zealand, as well as other destinations in our airlines' route networks, in addition to enhanced loyalty program benefits.
Information about Air New Zealand's inclusion into United sales programs and commercial agreements will be provided at a later date.
The joint venture officially begins when United launches new, nonstop service between San Francisco (SFO) and Auckland (AKL) on July 1, 2016*
We are excited to announce new nonstop service between San Francisco (SFO) and Hangzhou's Xiaoshan International Airport, China (HGH) effective July 13, 2016*. We are proud to be the only U.S. carrier offering nonstop service between Hangzhou andthe U.S.Download the new market flyer for flight schedule.

• Three times weekly (M/W/F) service will operate on Boeing 787-9 Dreamliner aircraft, including 48 United BusinessFirst seats.

• New service compliments United's growing network in China, with nonstop service to five destinations in mainland China from SFO.

United Airlines, Understanding domestic fare combinability rules
Multiple U.S. carriers recently made changes to the CAT10 domestic combinability fare rules impacting some one-way fares.

• Non-refundable one-way fares will only allow customers to travel either on a one-way itinerary or a round-trip (to return back to the origin city e.g., A -> B -> A type combination).
• Combinability restrictions prevent "sum of sector" pricing of multi-city itineraries.
• Most legitimate open jaw and circle trips will now auto-price on a single ticket. Certain itineraries that previously priced using a single ticket will now require two or more tickets.
• As this change is in the fare rules, it applies across all channels, including united.com and GDS providers. Please note that although the GDS supports pricing of these itinerary types, current online booking tool (OBT) functionality may not support all itinerary type pricing requests.

Note that refundable fares may still be booked as end-on-end and are not impacted by these combinability restrictions. Many international fare rules already carry combinability restrictions.
What is sum of sector pricing?
Sum of sector pricing is when multiple fare types are combined in order to price a fare lower than the available path (O&D) fare. Under the new combinability rules, this ticketing behavior is more restricted. An example of sum of sector pricing is below in black, while the path fares are in blue.

How do the new combinability rules work?

• EWR-LAX returning on SFO-EWR would be allowed on a single ticket (returns back to origin city).

• EWR-LAX, LAX-SFO returning SFO-EWR would be allowed on a single ticket (returns back to origin city).

• EWR-ORD returning ORD-LGA would be allowed on a single ticket (returns back to origin city, even though it is a different airport). ORD-LGA returning EWR-ORD would work as a single ticket as well.

• EWR-LAX, LAX-DEN returning DEN-LGA would be allowed on a single ticket (returns back to origin city, even though it is a different airport).

• EWR-LAX then LAX-EWR followed by EWR-IAH would not be allowed (origin and end point are different cities - this is seen as two trips). Another example of this would be flying EWR-LAX, then LAX-SFO, and ending with SFO-IAD.

Can PNRs be built with multiple tickets?
Although the United system does support multiple tickets in the same record, please visit united.com/agency for an overview of possible consequences of doing so.

ACV Agent specials

ACV TIp

Webinars Now Online!
Travel agents can now view ACV’s webinar schedule, registration form and recorded presentations from the travel agent website.
Instructions:
1) Log in to aircanadavacation.com/agents
2) Click on ‘My Account’ at the top of the webpage
3) Click on the ‘Webinars’ heading in the left menu
4) Select ‘Upcoming Webinars’ to registerOR ‘Recorded Webinars’ to access past presentations

Connect with the entire Air Canada Family:
Subscribe to our Buzz newsletter.
Follow our Travel Agent Showcase page.

Robyn, Mary Beth,

On behalf of Team Quebec, I want to take this opportunity to thank you both for your cooperation and assistance in planning our flight bookings and stay for Digby NS and the Canadian Senior Curling Championships. Your help and advice has simplified the arrangements for everyone concerned including our spouses. For the coming weeks, our team is able to direct our concentration on our game preparations in order that we can represent our Province well and hopefully come out on top at the end of the week.

Again thank you both for everything.

Team Quebec

From: Megan Evans [mailto:
Sent: March-02-16 9:23 AM
To:Dwayne Hordij [O]
Subject: Gil Kim

Good morning Dwayne!

I just wanted to send you a quick note because I sent your contact info to Gil Kim. Gil is a new Director in Player Development (minor league department). If he reaches out it will be to book flights for himself and possibly his wife (for Spring Training). That said, most of his flights if not all will be billed to the minor league account. He’s new to the organization and like I said I sent him your info because you’re awesome!

Have a great day.

Thanks,

Megan

From: Séverine Monget [mailto:
Sent: Tuesday, March 08, 2016 8:43 AM
To:Jamie Taylor [O]
Cc: 'Carole Thellend'
Subject: RE: Airport Transfer Confirmation

Maybe…. Maybe not….. there are people in this world who have a hard time taking their own responsibilities…..

Thanks anyways for your great support, I want you to know this is greatly appreciated.

You’re doing a great job Jamie !! thank you very much ! I really appreciate doing business with you.

Best Regards,

Séverine Monget

Coordonnatrice Export & Logistique

Export & Logistics Coordinator

SBB inc.

3005 Des Bâtisseurs, Terrebonne (Qc)

J6Y 0A2, Canada

T. 450.968.0800 (249)

Form Response: 2016-03-30 06:54:32 am
Submitted From /
Submitter IP / 207.107.66.225
Does our staff offer you options and alternatives relevant to your travel needs when you make travel arrangements with us? / 5
Does our travel consultant offer you the most cost effective travel solution? / 5
Are your calls or emails responded to in a timely manner? / 5
Did you receive your electronic travel documents within an acceptable time frame? / Yes
On a scale of 1 to 5, where 1 means "poor" and 5 means "excellent", how would you rate our overall service? / 5
Would you recommend our services to others? / Yes
Comments / Shirin is awesome!
Name: / Chapman Uko
Company Name:! / Ashbury College

Dear Cyrus,

Thanks for your kind words, thankfully family and friends are all fine. Brussels is going little by little back to normal, thankfully too.

Again thanks to UNIGLOBE and your team, especially to Shirin Grondin for her support last week.

With warm regards,

Nerea

Form Response: 2016-03-25 09:14:33 am
Submitted From /
Submitter IP / 92.130.99.104
Does our staff offer you options and alternatives relevant to your travel needs when you make travel arrangements with us? / 5
Does our travel consultant offer you the most cost effective travel solution? / 5
Are your calls or emails responded to in a timely manner? / 5
Did you receive your electronic travel documents within an acceptable time frame? / Yes
On a scale of 1 to 5, where 1 means "poor" and 5 means "excellent", how would you rate our overall service? / 5
Would you recommend our services to others? / Yes
Comments / My way-back trip was cancelled due to Brussels attacks last 22nd March and the team provided an excellent support with identifyi! ng alternatives and providing the needed information before travelling back home. Considering I was in meetings with hardly any time to follow up with airlines about my rellocation into another flight, the team's support was unvaluable - and I managed to leave the country as planned. I can only say million thanks!

From: Leslie Bonci [mailto:
Sent: March-30-16 3:43 PM
To: Rose Urbani [O]
Subject: Scheduling flghts

Hi Rose

I can't thank you enough for rescuing me from the Denver airport

That was above and beyond!

I need to book flights to Toronto for opening weekend

Porter airlines

4/8 from Pittsburgh to Toronto flight 354 dep Pittsburgh at 4:30 PM

4/10 flight 355 dep Toronto at 5:05 PM

My Porter VIP number is 2360009203

Thank you

Leslie Bonci