EMERGENCY FLOOD PLAN
(This policy wording is a guide and should reflect your own individual business needs – You may wish to combine the Fire evacuation plan and Flood Plan together)
What to do in an emergency situation
- Call 000 in the event of an emergency
- Contact the manager and give details of the nature of the emergency
- Action emergency plan
- Await advice from authorities
- Listen to your local ABC radio station for updates (
- Monitor the SES website -
Fire / Police / Ambulance / Ph000
SES State Emergency Service / 132 500
Local Council Emergency Services
Rural Fire Service
Hospital - (nearest hospital name)
SES General Information
BUSINESS DETAILS these will be asked when on the phone to emergency personnel
Business NameAlternative/previous name
Street address
Office Phone number
Mobile Phone Number
Nearest cross road
NOTIFY THE FOLLOWING PEOPLE IN AN EMERGENCY
Position / Name / Phone number / LocationManager (s)
Night Manager/caretaker
Warden
SITE FLOOD DEPTHS
Lowest site in park / Height before inundationHighest site in park / Height before inundation
SITE DETAIL
Service cut off locations
Service / Cut off locationElectricity
Gas
Water
Sewerage
Structures
Total Number of sites / Number of moveable structures* / Site numbers / PEAKNumber of people approx. / NON PEAK
Number of people approx.
Permanent residents
Holiday vans (annuals)
Onsite Vans –
tourist
Cabins - tourist
Cabins - annuals
Powered sites - tourist
Unpowered sites - tourist
Stored vans, boats
*non moveable determination: no draw bar, Rigid Annexe, attached to sewer, flat tyres
Staff, Guests & Residents Requiring Assistance
Name / Address/site number / Special needs / Person assisting / Accounted forWhere is flooding likely to originate from
Source of flood threat / Location / Average Water height in Flood Event1 in 20 Year / 1 in 50 year / 1 in 100
EVACUATIONS
Emergency Assembly Points
Main assembly areaSecond assembly area
(Insert copy of Map showing emergency Assembly locations here)
Local Area Assembly Point - enter location here
(Insert map here with location marked)
Site Evacuation Routes
Evacuation route (1) / Water height when cut offEvacuation route (2) / Water height when cut off
ACTION WHEN SAFE
Business Services To Be Notified
Service Provider / Account/Ref Number / Contact person / Phone number / DonePhone
Insurance provider
Merchant bank
Internet
Security
Energy
Gas
Water
State Association
Region Tourism
Council
Staff to be notified
Name / Position / PhoneSuppliers and contractors to be notified
Company / Goods/services / Contact person / PhonePRE-FLOOD PLAN
Allocate staff member(s) to move items to safe places where possible
Location / Tasks / Allocated Staff Member / DoneOFFICE / Back up all computer files
Carefully stack computer equipment, furniture, files and papers, electrical items on top of desks and counters.
Ensure backup files kept offsite
AMENITIES & BATHROOMS / Move sanitary bins to high areas.
CAFÉ, KIOSK, RESTAURANT / Place cooking oils and chemicals as high as possible
CAMP KITCHEN / Secure fridge(s), microwave and move to higher location if possible
LAUNDRY / Secure washers and dryers
MAINTENANCE AREAS & WORKSHOPS, POOL SHED / Shut off fuel, secure or move fuel and oil containers to high areas or off site.
Move machinery, chemicals, pesticides etc. to a safe high shelf or off site
Tie down any large items likely to float
TRANSPORTABLE CABINS AND VANS / Action removal procedure for cabins and vans
Site preparations
Materials / Use for / Where to use / Storage location / doneSturdy plastic sheeting / Barriers under and behind sandbags
Sand & sand bags, shovel / Creating flood barriers
Wood, plywood / Boarding doors, windows and openings, create shelving for off floor storage
Tools – hammer, nails, saw / Attaching wood when boarding openings
Plastic bags / pull up over chair and table legs
Pallets / Raise items above flood level
Emergency power generator & fuel / Fridges, freezers, air conditioning (helps with drying out)
Water Pumps / Pumping water from inside or outside areas
FLOOD TOOL KIT
Item / No.Torch
Radio battery powered
Spare batteries
Matches
First aid kit
Gloves (rubber)
Candles
Mobile phone and charger (car charger)
Insurance policy number & contact
Sturdy footwear
Protective clothing - weatherproof jacket, pants
Special needs – glasses, baby formula, medications
Bottled water / purification tablets
Tinned food (including pet food where required)
Toiletries - Toilet paper, hand wash/ sanitiser etc
PEOPLE
- Know how many people are on site; guests, visitors, staff
- Have a system in place to alert everyone on site that there is an emergency
- Know if anyone needs assistance to move out
- Have designated Wardens to assist with moving people to the emergency assembly area
- Have a designated person to check that everyone is out
- Have a designated person to turn off services
INFRASTRUCTURE
- Know the height at which the water level will inundate the property
- Know what can and cannot be moved to high ground
- Have a means of moving items as quickly and safely as possible
- Have a second evacuation route in case the main way out is cut off.
- Check pumps and generator regularly to ensure working order
- Keep fuel containers filled
PRACTICE EXECUTING THE EMERGENCY EVACUATION PLAN
AT LEAST EVERY 6 MONTHS.