What’s New in IT Services and the Library
September 2015
Welcome
Welcome back to those of you who are returning for a new year at Bradford, and also to those of you who are new! We hope you enjoy your time with us and wish you every success in your studies.
We provide:
· a range of study environments in the J. B. Priestley Library and the Management and Law Library, all with long opening hours;
· books, journals and online information services to support learning and research;
· academic and technical guidance, with 24 / 7 access to computing facilities, including free email and internet access;
· seminars, workshops and professional expertise to help with IT and research skills for your academic work;
· industry-standard business systems and infrastructure to support the University's learning, teaching and administration.
Our websites gives access to all our services. We hope that whether you are on campus, at home, at work, or based at one of our collaborative partner institutions, you will find useful information, advice and guidance here www.bradford.ac.uk/information-services
Sara Marsh,Director of Information Services
Office 365 ProPlus
Students and staff can download the latest version of Microsoft Office via Office 365 ProPlus free of charge through their University Office 365 email account. It can be installed on up to five personally owned PCs or Macs, as well as mobile devices including iPad, Android and Windows tablets.
Office 365 ProPlus is licensed by Microsoft for home use only and therefore should not be downloaded on University PCs.For more information see
www.bradford.ac.uk/it-services/help/help-sheets/office-365/proplus
Thinking of buying a laptop?
There are many options to consider when purchasing a new laptop. Whether you need a general purpose device or something for running specialist applications, see our advice at www.bradford.ac.uk/it-services/students/laptops
Library language: words and definitions
If you’re struggling to understand some of the words we use in the library, look them up on our ‘Library Language’ page, where we’ve created a list of words and definitions. You can find this page under the ‘Help’ section on the library home page: www.bradford.ac.uk/library.
Referencing styles
We have reduced the number of referencing styles in use in the University from 14 to 4! This means there might be slight changes to the style in use for your programme. For more information see www.bradford.ac.uk/library/help/referencing
Sunray cluster replacement
The Sunray clusters in room 0.38, Student Central and room F42 Richmond building have been replaced with PCs.
Laptop and laptop lock loans
If you choose to borrow a laptop from the Library you can now install your own software for the duration of the loan period. When the laptop is returned the software will be removed ready for the next user.
If you have your own laptop you can choose to borrow a Kensington lock to secure it. Please ask at the Library Enquiry Desk.
New Library resources
The Library has made available the following additional online resources since the start of 2015:
Databases
· ASM Alloy and Phase Diagram Database
· ASM Medical Materials Database
· Cambridge Crystallography Data Centre
· EMBASE
· SCOPUS
· SportsDiscus
Multimedia and Interactive resources:
· Henry Stewart Talks: Biomedicine and Life Sciences
· Henry Stewart Talks: Management
· Journal of Visualized Experimentation
· JoVE: Science Education
· Royal Marsden Manual of Nursing Procedures
· Social Work Toolkit
eJournals and journal archives:
· Cambridge University Press eJournal package
· JSTOR Arts & Sciences – collections V, VIII-XII
· Royal College of Nursing eJournals
· Taylor & Francis eJournal package
· Annals of Internal Medicine
· British Journal of Community Justice
· Fathering
· FT.com
· Lancet Diabetes and Endocrinology
· Science
· ICE Virtual Archives top-up 2015
· From Nature Publishing:
o Nature Chemical Biology
o Nature Nanotechnology and archives
o Nature Chemistry
o Nature Genetics archives
o Nature Reviews: Disease Primers
o Nature Reviews: Genetics archives
o Nature Reviews: Neuroscience archives
o Nature Materials
o Nature Protocols
o Nature Reviews: Molecular and Cell Biology
· Wiley archives:
o Acta Crystallographica
o Acta Crystallographica A
o Acta Crystallographica B
o Acta Crystallographica C
o Acta Crystallographica D
o BIHR/Historical Research
o British Journal of Dermatology
o British Journal of Educational Psychology
o History
o Journal of Clinical Pharmacy and Therapeutics
· SAGE archives:
o Adoption and Fostering
o Critical Social Policy
o Race and Class
o Work, Employment and Society
o Urban Studies
Archives and eBook packages
· Chatham House Online Archive Part 2
· Financial Times Historical Archive
· CHEMISTRYnetBASE eBooks
These and the other Library online and print resources can be located via the Library’s homepage at www.bradford.ac.uk/library
£2 printing credit
If you are a new student in September 2015, we’ve added £2 to your printing account, to help get you started.
Logging in
The format of your login details differs depending on which service you are accessing:
· username (eg jbloggs2) and password – for PCs, Blackboard, e:Vision, PebblePad, and RoamNet;
· (eg ) and password – for email and eduroam;
· University of Bradford number and Library PIN – for your Library record and printing.
If you forget your password or Library PIN you can set a new one in the About UoB app, on the web at www.bradford.ac.uk/it-services/password or at a password kiosk in the J. B. Priestley Library, the Hub or the Cartwright Building at the Faculty of Management and Law.
Need help with IT?
The IT Advice Team is here to assist. We are open 10:00 –18:00 Mon-Fri on floor 01 in the J. B. Priestley Library. Just drop in! Email: , phone: 01274 23 5331
Problem with your computer?
The PC Clinic is a diagnostic troubleshooting service dealing with software and minor hardware issues on your own PC or laptop. The service is available by appointment only .To book please contact 01274 233333.
Abode Creative Cloud
Adobe Creative Cloud “Design Web Premium” is now available on cluster PCs. This gives you access to over 20 Adobe Creative Cloud applications including the following:
· Adobe Indesign CC
· Adobe Photoshop Lightroom .
· Adobe Muse.
· Adobe Dreamweaver.
· Adobe Flash Professional.
· Adobe Gaming.
For more information see www.bradford.ac.uk/it-services/help/help-sheets/graphics/adobe-cc/
Edge browser and University applications
If you’ve upgraded your own PC or laptop to Windows 10 then you’ll know that the default browser is ‘Edge’. Some services (eg Blackboard) aren’t quite working with Edge yet. If you find problems, please use another browser (eg Firefox or Chrome) for the time being.
Library support for disabled users
Additional Library support is available for disabled users. You can find information at: www.bradford.ac.uk/library/help/disabled-users. For more information, or to discuss individual provision, please contact , 01274 236033.
New scanning to email facility
You can now scan using the Library MFD machines that you currently use to print and photocopy.
This is a much faster way of scanning particularly multiple page documents. The scanned document will then be sent directly to your email.
New Microsoft Office Version
Microsoft Office 2013 is now available on student cluster PCs.
Password security
It is essential that you protect your data and your personal identity by choosing a strong password. Weak passwords are believed to be one of the major ways that ‘hacks’ into personal accounts are successful.
Strong password best practice
· Passwords should be longer than 8 characters – longer passwords make stronger passwords.
· Password should be easy for you to remember and so NEVER need to be written down.
· Passwords should contain upper and lower case letters, numbers and punctuation.
· Passwords should not be based on personal names or user names, e.g. cannot have the password jrbloggs, jrBLoggs, or jrBloggsisAce.
· Passwords should not be based on words that can be found in any dictionary, including foreign language dictionaries.
· Whilst substituting letters with numbers can be a good thing, common substitutions such as 1 for I, 0 for 0, etc., confer no additional security when applied to simple dictionary words. Password cracking tools have rules in place to test for these.
· Passwords should not be reused for different services.
· The best passwords can be based on phrases. Choose a line from a song, book or poem and use the first letter of each word. Eg Phrase: The rain in Spain falls mainly on the plain, initial letters: trisfmotp, password: Tr!SfM0tp
Finally, no member of staff is permitted to ask for your password. Your password is the key to your safe and should never be shared with anyone.
Keep your details safe
· Never enter your University username and password on any website, other than University of Bradford systems. Always access the systems you need (eg Blackboard, email, e:Vision) via the University's internal home page.
· Never share your password. The University will never ask you to confirm your password, especially not via an email or phone call. If you receive an email claiming to be from an IT department asking you to supply your password, simply delete it – emails like this are phishing emails, intended to steal your account details.
When registering for an account on non-University websites,neveruse the same password that you use for University systems. For more tips see:
www.bradford.ac.uk/it-services/students/online-safety
Microsoft IT Academy
E-Learning from Microsoft. Would you like to:
· Improve your Microsoft Office skills?
· Develop more technical Microsoft expertise?
The University of Bradford has subscribed to the Microsoft IT Academy Program, giving our students access to a wealth of self-paced, interactive online learning from Microsoft.
Within the next few weeks you will receive an email inviting you to activate your Microsoft IT Academy E-Learning account.
Please do NOT delete this email!
Clicking on the link in this email will give you access to 500+ E-Learning courses from Microsoft, in a range of languages, at Beginner, Intermediate and Advanced levels, including:
· Microsoft Office 2010 / 2013.
· Word.
· Excel.
· PowerPoint.
· Access.
· Office 365.
· SharePoint.
· Windows 7 / 8.
· Microsoft SQL Server.
· Microsoft Windows Server.
· Microsoft Exchange Server.
· Microsoft Visual Studio.
Land a job
“The bottom line is that today’s job market is extremely challenging, and there are a lot of qualified candidates out there. Being competent at Microsoft Office Excel, being certified, really gives you an advantage in landing a good job.”
Bradley Breeding, Financial
Analyst, Tulane University,
Freeman School of Business
Improvements to eduroam (WiFi)
We have changed the way that eduroam checks usernames and passwords. This gives a more reliable connection than the current system.
Some devices, especially Apple and Windows, now have to accept a certificate to connect to eduroam. Android devices should connect automatically.
Apple devices
If you connect to eduroam on an iPhone or iPad you may see a screen with the heading 'Certificate'.
1. Check that the name is citrine-c.net.brad.ac.uk
2. Select Accept or Trust.
You should now be connected to eduroam.
Troubleshooting
If the WiFi symbol on the top of your device has disappeared, and you know the room has WiFi, you may need to do the following:
1. Select the Settings icon from the home screen and then choose WiFi.
2. If WiFi is turned off, turn WiFi on.
3. Select the network named eduroam.
4. You may need to fill in your username and password.
Note: Important: you must use your username, not your email address. For example: a student called 'J B Priestley' would have the University username 'jbpriest', his email would be '' (or '' if he registered with the University before 16 June 2014), however to login to eduroam he would need to use '')
5. Select Join.
6. When asked, choose to accept the security certificate.
Windows devices
Accept the certificate if prompted. More detailed information will be available later.
About UoB mobile app
Improved menus and design
About UoB is the official mobile app for the University of Bradford. Based on feedback from the 2014 / 15 app contest we’re streamlining the content and overhauling our menu system to make things easier to find. The menu items will be finished by the end of September. See the UBU tile which has the new look already. We hope you like it. If you want to you can feed back via app’s Settings menu.
Location aware content
We’re working closely with the Students’ Union to bring location aware services to About UoB. We hope, as this service is developed, that it may be able to include things such as: an alert on your phone to tell you that your library books need renewing when you walk past the Library.
GPS doesn’t work well indoors, so we’re in the process of deploying the latest Bluetooth beacon technology across campus. These little beacons broadcast a location ID which your phone can pick up when you come into range. Although currently limited, location services will improve as we deploy more beacons across the campus.
If you’d like to receive location specific content:
1. Install the About UoB app.
2. Turn Bluetooth on.
3. Choose allow location based services when asked.
If you don’t like receiving some types of messages you can choose to opt out and not receive them in future.
Get the app
About UoB is available for free for iOS and Android devices from your device’s App Store. There is also a web version which can be viewed in any browser: http://bradford.ombiel.co.uk
Comments and suggestions
We always welcome your feedback. If you have any comments or suggestions about any of our services please complete the form at
www.bradford.ac.uk/information-services/compliments-and-complaints
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