Southwest Georgia Technical College
Student Satisfaction Survey
The purpose of this survey is to obtain information to assist in improving
Southwest Georgia Technical College (SWGTC) and its services.
Instructions
- Identify your program in the Program Code Block using the instruction sheet.
- Indicate your response by darkening the appropriate circle using a No. 2 Pencil.
- Rate the following items as to whether you 1) Strongly Agree, 2) Agree
3) Disagree, or 4) Strongly Disagree with the statement. If you believe the
statement does not apply or you do not have sufficient information to make an estimate,
darken the 5) Don’t Know circle.
- Make any additional comments on the space provided on the back of this form at the
top.
5.Return this form to your instructor.
(5) Don’t Know(4) Strongly Disagree
(3) Disagree
(2) Agree
(1) Strongly Agree / 1 / 2 / 3 / 4 / 5
1.The buildings are attractive. / 1 / 2 / 3 / 4 / 5
2.The buildings are comfortable. / 1 / 2 / 3 / 4 / 5
3.The landscaping is appealing. / 1 / 2 / 3 / 4 / 5
4.I am satisfied with the availability of student activities and wellness programs. / 1 / 2 / 3 / 4 / 5
5.I am aware that opportunities are provided for students to participate in student organizations
(SkillsUSA-VICA, PBL, NV-THS). / 1 / 2 / 3 / 4 / 5
6.Recruitment activities and materials present an accurate picture of SWGTC. / 1 / 2 / 3 / 4 / 5
7.The recruitment services and materials I received were helpful in making my decision to attend SWGTC
and assisted in my program choice. / 1 / 2 / 3 / 4 / 5
8.The Admissions staff provides applicants with appropriate information about programs and entrance
requirements. / 1 / 2 / 3 / 4 / 5
9.I am aware that counseling services and/or referrals are available. / 1 / 2 / 3 / 4 / 5
10.Financial Aid information and services are readily available. / 1 / 2 / 3 / 4 / 5
11.I am satisfied with the services provided by the Financial Aid staff. / 1 / 2 / 3 / 4 / 5
12.I am aware that job placement services are readily available. / 1 / 2 / 3 / 4 / 5
13.I am aware special support services are available for students with economic need, student who are
single parents or displaced homemakers, or dislocated workers (WIA, New Connections to Work, Georgia
Fatherhood Program, TECH Start). / 1 / 2 / 3 / 4 / 5
14.I am aware that students with disabilities who need special assistance, are provided adequate support
services to enable them to attend SWGTC. / 1 / 2 / 3 / 4 / 5
15.I am satisfied that the Business Office collects tuition and fees in a timely and effective manner. / 1 / 2 / 3 / 4 / 5
16.The books I need for my classes are available in the bookstore at the beginning of each quarter. / 1 / 2 / 3 / 4 / 5
17.The staff handling the sale of books are helpful and courteous. / 1 / 2 / 3 / 4 / 5
18.I was given adequate information about the admissions exam and how the results were going to be used. / 1 / 2 / 3 / 4 / 5
19.The admissions exam was scheduled at a convenient time. / 1 / 2 / 3 / 4 / 5
20.The admissions exam was given in a comfortable setting, free from distractions, and with sufficient work
space. / 1 / 2 / 3 / 4 / 5
21.Admissions test results were provided to me in a timely manner, and I understood how the results of the
test would be used to determine program placement. / 1 / 2 / 3 / 4 / 5
22.The application/admission processes are easy to follow. / 1 / 2 / 3 / 4 / 5
23.I am satisfied with the quarterly in-person course registration processes. / 1 / 2 / 3 / 4 / 5
24.I am satisfied with the quarterly web-based course registration processes. / 1 / 2 / 3 / 4 / 5
(5) Don’t Know
(4) Strongly Disagree
(3) Disagree
(2) Agree
(1) Strongly Agree / 1 / 2 / 3 / 4 / 5
25.My faculty advisor is available and is concerned about my success. / 1 / 2 / 3 / 4 / 5
26.My advisor is knowledgeable about program requirements and provides quality advisement. / 1 / 2 / 3 / 4 / 5
27.The equipment in classrooms, shops, and labs is adequate to meet my training needs. / 1 / 2 / 3 / 4 / 5
28.I am satisfied with the availability of Library staff to assist with my needs. / 1 / 2 / 3 / 4 / 5
29.I am satisfied with the assistance provided by the Library staff. / 1 / 2 / 3 / 4 / 5
30.The Library resources are adequate to meet the needs I have within my program of study. / 1 / 2 / 3 / 4 / 5
31.The Library services are adequate to meet the needs I have within my program of study. / 1 / 2 / 3 / 4 / 5
32.The Library is open hours that are convenient to me. / 1 / 2 / 3 / 4 / 5
33.The Library facilities are adequate and meet my research and study needs. / 1 / 2 / 3 / 4 / 5
34.The Library equipment is adequate and meets my research and study needs. / 1 / 2 / 3 / 4 / 5
35.I am satisfied that SWGTC has adequate faculty and staff to meet my needs for programs and services. / 1 / 2 / 3 / 4 / 5
36.The College employees are courteous and responsive to my needs. / 1 / 2 / 3 / 4 / 5
37.The programs and services available at SWGTC meet my needs. / 1 / 2 / 3 / 4 / 5
38.Are you currently enrolled in day, evening classes, or both? 1) Day 2) Evening 3) Both / 1 / 2 / 3
39.Including this quarter, how many quarters have you attended SWGTC?
1) 1 quarter2) 2-3 quarters3) 4-6 quarters4) 7 or more quarters / 1 / 2 / 3 / 4
40.Who primarily influenced your decision to attend SWGTC?
(For these “8” Options – Darken Corresponding Circle – One Only)
1) Friend2) Relative3) SWGTC Recruiter4) Former Student / 1 / 2 / 3 / 4
5) SWGTC Employee6) High School Counselor7) Employer8) Other / 5 / 6 / 7 / 8
For Responses 5 through 8 (Who Influenced You?)
41.Select your primary source of obtaining information/news? (Darken Corresponding Circle – One Only)
- Radio (Which Station do you listen to most often?)
B. Newspaper (Which Newspaper do you read most often?) / 1
C. Television (What Station do you watch most often?) / 1
D. World Wide Web (What is your favorite Web Page?) / 1
42.Upon graduation, would you participate in the Alumni Association?1) Yes2) No
(12/03) / 1 / 2