Marc A. Hunter
16 Brick Oven Road, Queensbury NY 12804 Ph. 413-896-2956 or 518-409-4881
Education:Westfield State University Bachelor of Arts in History, 2002 Westfield, MA
Elms College- ABA Approved Program Advanced Paralegal Certificate, 2009 Chicopee, MA
University of Connecticut Certificate of LTHC Management, 2010 Storrs, CT
Member of Organizations:
§ American College of Health Care Administrators – CT, MA, VT and NY Chapters
Licensure:
§ Connecticut Licensed Nursing Home Administrator – License #001938
§ Massachusetts Licensed Nursing Home Administrator – License #NH5305
§ Vermont Licensed Nursing Home Administrator – License #027.0094963
§ New York Licensed Nursing Home Administrator – License #05691
Experience:
November 2016-Present Ellis Hospital/Nursing Home Schenectady, NY Interim Administrator
March 2016-November 2016 Marquis Healthcare Holyoke, MA Interim Executive Director
February 2015-March 2016 Genesis Healthcare Rutland, VT Executive Director
March 2014-February 2015 Capital Living Centres Glens Falls, NY Executive Director
May 2013-February 2014 Revera Health Systems Barre, VT Executive Director
§ Reduced turnover by 50% in the nursing department and stabilized Senior Management using Studer’s principles of excellence.
§ Lead the center to 100% substantial compliance clearing twenty-five deficiencies from a total of four surveys.
§ Lead the center to a deficiency free Annual Life Safety/Fire survey.
§ Lead the center to a deficiency free VOSHA survey.
§ Reduced Nursing Agency by 60% providing the center with our own staff.
§ Reduced overtime in all departments throughout the center by consistently adhering to a 3.36 PPD.
§ Improved collections to 120% collected per month.
§ Planned in conjunction with the RVPO and the Financial Corporate Team a budget for the 2014 fiscal year.
§ Represent the center in marketing and other collaborative efforts to ensure effective provision of services for residents.
§ Improved staff productivity by consistently coaching and assisting them with the proper tools and education.
July 2012-February 2013 Aurora Senior Living New Britain, CT Norwalk, CT East Hartford, CT
Area Assistant Administrator
§ Managing overall facility operations and leading by example with regards to customer service, employee relations, and quality assurance.
§ Maintaining a working knowledge of, following, and enforcing all regulations, policies, and laws.
§ Managing, communicating, and controlling the factors that affect the budget.
§ Develop and implement an effective marketing strategy and lead an internal team in implementing the strategy.
§ Evaluating, developing, and implementing new business opportunities that benefit the community, facility, and company.
§ Complying with, supporting, and enforcing company safety and infection control policies.
§ Promoting, understanding, and complying with all rules regarding residents' rights.
January 2012-July 2012 West Central Family and Counseling-New England Geriatrics West Springfield, MA
Director of Medical Records
§ Process Medical Billing, transfers and terminations for West Central Family and Counseling-New England Geriatrics.
§ Responsible for obtaining medical records from patients PCP offices throughout Massachusetts and Connecticut and updating computer based system when records are received.
§ Responsible for sending medical records to entities throughout the Country and updating computer based system when records are sent out.
§ Index medical records in computer based impact system for New England Geriatrics and West Central Family & Counseling.
May 2010-January 2012 Town and Country Nursing Center – New England Geriatrics Lowell, MA
Assistant Administrator-Owner Sold Nursing Center January 2012
§ Possess knowledge of laws, regulations, and guidelines pertaining to long-term administration.
§ Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
§ Ability to read and interpret financial records and reports.
§ Managed the medical records, housekeeping, maintenance, and activities departments.
§ Possess ability to plan, organize, develop, and implement policies and procedures that are necessary for providing quality care and maintaining a sound business operation.
January 2010-May 2010 Parkway Pavilion Health Care Center Enfield, CT
Administrator In Training Kindred Health Care
§ Worked on Budgeting, PPD, and Budget Analysis, Med A, and RUGS.
§ Ability to work with a large staff and diverse client base.
§ Ability to be flexible in work hours and travel long distances.
§ Ability to communicate effectively with residents and their family members, and at all levels of the organization.
§ Ability in directing and motivating the workforce.
§ Ability to react decisively and quickly in emergency situations.
§ Ability to organize, prioritize and complete multiple projects.
§ Worked on Marketing Plan for Transitional Rehab/Short Stay Wing.
§ Worked on editing ACHA Silver Award Project.
September 2009-January 2010 Bickford Health Care Center Windsor Locks, CT
Administrator In Training
§ MBWA-Oversees regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures resident needs are being addressed.
§ Maintain a working knowledge of and ensure compliance with all governmental regulations.
§ Ability to relate positively and favorably to residents, families and government regulators, and to work cooperatively with other employees at all levels.
§ Attend CANPFA, ACHCA, ALTCFM, and Omnicare Seminars to maintain educational requirements.
§ Worked on Marketing Plan for Out-patient Therapy Clinic.
September 2008-February 2009 Gelinas & Lefebvre Attorneys at Law Chicopee, MA
Wills, Trusts & Estates Legal Assistant
§ Drafting client correspondence.
§ Researching Deeds in the Registry of Deeds.
§ Assisting with the execution of estate documents.
§ Preparation of Probate and Estate documents.
§ Preparation of Wills, Power of Attorney, Health Care Proxies, and Trusts.
§ Preparation of various Court Filings including Deeds and Declaration of Homestead.
§ Recording documents with the registry of deeds and land court.
§ Exposure to Personal Injury, Litigation: Collection & Landlord/Tenant, Corporate Law, Guardianships, Medicare & Medicaid Planning, and Administrations.
§ Maintaining Vault Records and File Management.
March 2008-May 2008 Shipman & Goodwin, LLP Hartford, CT
Corporate Paralegal Intern
§ Maintaining corporate records electronically in the C.O.N.C.O.R.D database, Corporate Focus online database, and paper based systems.
§ Analyzing, preparing, and filing annual reports both online and in the paper form.
§ Responding to corporate compliance requests and issues.
§ Researching, preparing and updating biographical affidavits on behalf of the Directors and Officers.
§ Preparing certificates of good standing for corporations and at the request of the Attorneys.
§ Gathering documents and other information to prepare and file reports.
§ UCC/HHCC Research and Prepare Reports.
§ Prepare documents for minute book updates.
November 2005-March 2008 Baystate Medical Center Springfield, MA
Special Police Officer
§ Patrol the hospital and affiliated buildings enforcing HIPPA and JCAHO Laws.
§ When in command, dispatch officers to areas of priority.
§ Provide a secure environment for staff, patients, and visitors within the hospital.
§ Use of crisis intervention and interpersonal skills to de-escalate patients from harming themselves and/or other bystanders.
Big Y Foods Inc. East Longmeadow, MA – West Springfield, MA – South Hadley, MA
July 1995-April 2006
§ HABC/General Merchandise Manager 2002-2006
§ Grocery Second Assistant Manager 1999-2002
§ Front-End Supervisor/Safe Clerk 1997-1999
§ Cashier, Service Clerk, and Customer Service Booth Clerk 1995-1997