Silvia de Miguel
Education and Qualifications
San Cristobal Angeles, Madrid - 1989-1991 Bachelors in Humanistic Subjects.
Forum Institute, Madrid -1993 Customer Service and Business Culture Diploma.
Courtesy Plus, Madrid & London - 95/96 Customer Relations & Business Protocol Diploma.
Lewisham College, London - 1997-1999 Graduate Diploma in Performing Arts & Dance.
Goldsmith University, London - 2000 Post-graduate course in Community & Social Dance.
Languages: Native English & Spanish
Computer Skills: MS & Mac operating system.
Employment History
Freelance Corporate Events – Madrid / Globe 2009 to present
I coordinate and support all sorts of corporate, incentives and tourist events/tours. I engage in an extensive range of services in hospitality, logistics, transportation and the general running of events for various agencies that cover the whole spectrum of industries, clients and tasks.
Customer Relations Director AFA PRESS – Freelance Globe 2013-15
I travel around the world closing media projects to publish country reports on major worldwide newspapers. I mainly liaise with Government Institutions. I am in charge of making sure all written and design materials are provided. I supervise payments, artwork and advertorial contracts, as well as making sure all parties are satisfied and open for future partnerships.
AFA PRESS/VEGAMEDIA London/Madrid/Globe
Project Development Director / Human Resources Director 2003-2008
Press andCommunications agencies that publish socioeconomic reports distributed exclusively with leading international media such as The Independent, The Telegraph, The Observer, New York Times, USA Today, The Economist, International Herald Tribune, US New & World Report, Business Week and Wall Street Journal. My main task was to launch the countries by gettingpersonal interviews with the heads of state and major political and economic leaders of the country.This position required attending all types of events and meetings worldwide.I was also responsible for directing and producing television documentaries and interviews that were broadcast in the U.S.(Washington). I also served as Director of Human Resources assessing and recruiting candidates worldwide. I have successfully launched projects all around the world covering over 50 countries in 5 continents.
UBS Investment Bank, London - Meetings & Events Coordinator2003
This role comprises liaison and organisation of all aspects of the meeting centre including internal and external client reception, coordination of audio visual equipment, catering facilities and silver & butler service on some of the more exclusive floors, covering over 60 meeting rooms. We also attended the security and privacy of the top management of the bank.
Previous employment history:
Urban Production, London, NYC & Madrid - Production Manager 2002
Worked for an independent short film shot in these vibrant cities with three different teams. Organising and managing every aspect of the production: filming, editing and distribution of national film festivals.
Servienvios Ltd, London - Public Relations Assistant 2000-2001
Assisted and co-ordinated promotional events and print media for full service international relocation company services. Our clients were diplomats and Ambassadors.
Jsheekey-Le Caprice-The Ivy, London - Front Desk Assistant 1997-2000
I was a member of the reception team of these prestigious restaurants. Greeted and assisted a very exclusive clientele including VIPs and celebrities from around the world
Delta Airlines, London – Reservations Clerk and PA 1996-1997
Spanish and UK reservations department. Dealt with customer reservations, and supported reception and the administration department as a temporary P.A to Managing Director in Europe.