Exhibit A
Billing and Collection Services:
Price Schedules
Revised July 19, 2001
Exhibit A - Ameritech
AMERITECH PRICING:
Monthly Minimum Payment
The Monthly Minimum will be the minimum charge by the AOC for Billing and Collections covered by the combined charges of Bill Rendering and Message Processing in a billed month. The Monthly Minimum will become effective in the first month in which the AOC is ready to accept messages. / $3,000 per month, per AOC (per CIC)
Bill Rendering - Message Ready
Bill may consist solely of credit entry(ies) from 41-50-01 Miscellaneous Credit Record(s). / $.444 per bill rendered
Message Processing - Message Ready
· Message (*) other than 900/Pay-Per-Call, and Miscellaneous Charge services
- With Inquiry
- Without Inquiry
- With Inquiry
- Without Inquiry
- With Inquiry
- Without Inquiry
constitutes a message.
** The higher per message rate of $.10 may be assessed in each instance
where the AOC must perform the Inquiry function for the End User.
*** The higher per rate of $.15 may be assessed in each instance where
the AOC must perform the Inquiry function for the End User. /
- $.10 per message
- $.05 per message (**)
- $.15 per message
- $.10 per message (***)
- $.15 per message
- $.10 per message (***)
Bill Rendering - Account Ready (Without Inquiry) / $.504 per bill rendered
Message Processing - Account Ready (Without Inquiry)
Per line includes each line on the entire invoice beginning with the first line of text that appears after Customer's first head and continues through the last line of print Customer places on the bill. Blank lines between lines of text are included in the count. It does not include the disclaimer notice (i.e., the statement indicating there is no connection between AOC and Customer), nor does it include any continuation header used to continue a bill section to a new page. Logo and contact information are not included in the line count. / $.0125 per line
AMERITECH PRICING:
Message Bill Processing (*)
· High Adjustment Level
(*includes miscellaneous charge 42 and credit 41 messages) / $.28 per message
Adjustment Fee / $9.00 - for each adjustment submitted by or to the AOC
One Time Set-Up Charge - Message Ready
Payment is non-refundable and is payable prior to implementation and upon return of the Billing and Collections Implementation Form. / · Illinois: $28,000 (per CIC)
· Indiana: $22,000 (per CIC)
· Michigan: $22,000 (per CIC)
· Ohio: $22,000 (per CIC)
· Wisconsin: $22,000 (per CIC)
One Time Set-Up Charge - Account Ready
Payment is non-refundable and is payable prior to implementation and upon return of the Billing and Collections Implementation Form. / $120,000 (for all 5 AOC states; per CIC)
Time and Cost (Development Charges)
The number of hours will be established from a Time and Cost estimate provided by the AOC resulting from review of the program request. / $168 per hour
Gift Checks
Gift checks are defined as any check written on behalf of Customer and used by an End User for full or partial payment of the Ameritech bill. / $.25 per gift check processed
Administrative Fee
An Administrative Fee applies to every End User complaint received by Ameritech regarding unauthorized messages, regardless of whether the complaint is ultimately sustained. This charge covers the cost of handling the complaint. / $75.00 per complaint received
AMERITECH PRICING:
Standard Product Charges
Certain programming requests that are of a general nature can be quoted since the programming work required to accomplish these changes is of a predictable nature. The categories of common requests are listed below.
Change corporate name on bill / $1,500 per AOC (*) (per CIC)
Add, change or eliminate logo on bill / $1,500 per AOC (*) (per CIC)
Change name and logo on bill / $3,000 per AOC (*) (per CIC)
Change 800 inquiry number on bill / $1,000 per AOC (*) (per CIC)
Change name/logo/800 number on bill / $3,000 per AOC (*) (per CIC)
Change name/800 number on bill / $2,500 per AOC (*) (per CIC)
Connect:Direct via a Dedicated Line
· Non-recurring system set-up charge
· Recurring monthly usage charge
· Application set-up charge / · $5,000 per AOC (per CIC)
· $ 300 per AOC (per CIC)
· */**
Reports in tape format
· Recurring monthly charge per tape
· Set-up charge / · $ 26 per AOC (per CIC)
· */**
Reports in both tape and paper format
· Recurring monthly charge per tape/per paper report
· Set-up charge / · $ 46 per AOC (per CIC)
· */**
* Charges apply if changes are made subsequent to initial implementation of Billing and Collections Services for Customer in AOC's billing system. Ameritech may require an initial non-refundable installment of 1/2 (one-half) of the charges prior to implementation.
** Charges determined by the Time and Cost process.
AMERITECH PRICING:
Bill Message/Phrase Text / Set-up charge:
- $1,500 per occasion, per AOC
Text Change Charge
- $300 per occasion, per AOC
Bill Message Price
- $.01 per Bill Message for 1 line
- $.02 per Bill Message for 2 - 5 lines
- $.03 per Bill Message for 6 - 8 lines
Sub-CIC charges (Can include up to 50 additions/changes per request. Charge is not per AOC; each request will update all 5 AOC states, if applicable.) / $600 per request
Sub-CIC table print / $50 per request
Clerical Staff Utilization (*)
* Premium per hour rate is two times the rate listed. / $ 60 per hour
Bill Copies / · 1 - 5 bills: $60
· 6 - 10 bills: $120
· 11 - 15 bills: $180
· 16 - 20 bills : $240
· over 20 bills: To be negotiated
AMERITECH PRICING:
Contract Assignment / $250
Miscellaneous Charges
Customer agrees to pay any extraordinary expenses incurred by AOC (plus a reasonable margin) in the performance of Billing and Collection Services for Customer, including, but not limited to, higher than normal levels of calls or complaints from End Users resulting from a sales promotion, bill validation review by AOC or other action taken by Customer.
From time to time Customer may request additional services under this Agreement. If the AOC decides in its sole discretion to make such additional Customer-specific service available, the prices and terms and conditions of the additional service will be separately negotiated.
The AOC's Billing and Collections invoice may include charges for certain products and services not covered by this Agreement pursuant to the mutual agreement of the Parties.
Postage Escalation Factor
The Customer agrees to pay 40 percent of any postal increase in the first class postage rate which becomes effective during the term of this Agreement. Such increases will be
included in the Bill Rendering charge - Message Ready.
13
Exhibit A - Nevada
Nevada Bell Pricing:
Price Element / Standard3-Year Price / Volume Discount
3-Year Price
Bill Rendering - Message Bill / $.7033 per bill rendered / $.3533 per bill rendered
Message Bill Processing *
- average less than 10 messages per bill
- average over 10 messages per bill
- average over 20 messages per bill
- average over 30 messages per bill
- $.03 per message
- $.03 per message
- $.03 per message
- $.03 per message
- $.0300 per message
- $.0250 per message
- $.0150 per message
- $.0100 per message
Bill Rendering - Account Ready
- 1st page
- Subsequent page(s)
- $1.20 per bill rendered
- $ .60 per subsequent bill page
- $.80 per bill rendered
- $.30 per bill rendered
Price Element / Pricing (Standard 3-Year and Volume Discount 3-Year)
Minimum Annual Purchase of Service Requirement / $12,000 annually (per CIC)
Message Bill Processing (*)
· High Adjustment Level
(*includes miscellaneous charge 42 and credit 41 messages) / $.28 per message
Information Service Call Billing Charge / $.28 per message
Message Bill Inquiry / $.04 per message
Customer Mechanized End User Adjustment / $.03 per adjustment
End User Adjustment (Manual) / $4.00 per session
End User Account Activity / $2.50 per mechanized service order
Sub-CIC charge for additions/changes/deletions / $35.00 per sub-CIC
Sub-CIC table prints / $50 per request
13
Exhibit A - Nevada
Nevada Bell Pricing:
Customer Requested Adjustment / $4.00 per adjustment session
Non-Inquiry Support
- Equipment Checks (applicable when no Nevada Bell failure found)
- 0 - 10
- 11 - 20
- 21+
- $ 0.00 per check
- $150.00 per check
- $195.00 per check
Record Keeping Maintenance / .10 per end user account/per month
CNL Information / · $.55 per listing requested (verbal)
· $.35 per listing requested (written)
Marketing Messages
· Beginning of Carrier Message
· End of Carrier Detail Page
· End of Carrier Separate Page / · $.031 per message
· $.019 per message same page
· $.081 per message additional page
· $.081 1st message per separate page
· $.019 additional message same page
CPU Utilization / $800.00 per hour
Summary (Text) Record / $.0045 per record
Emergency Text File Update / $1000.00 per file
Overnight Delivery of Magnetic Tape / $110.00
Return of File or messages extracted by Nevada Bell due to non-compliance of this Agreement / $1000.00 per file returned or per extract file
End User Adjustment - Recourse / $9.00 per session
Nevada Bell Pricing:
Development Charge (*)
* Premium per hour rate is two times the rate listed / $150.00 per hour
Data Transmission using Customer provided network per record, sent or received / $.0020 per record
Administrative Fee
An Administrative Fee applies to every End User complaint received by Nevada Bell regarding unauthorized messages, regardless of whether the complaint is ultimately sustained. This charge covers the cost of handling the complaint. / $75.00 per complaint received
Clerical Staff Utilization (*)
* Premium per hour rate is two times the rate listed / $60.00 per hour
Contract Assignment / $250.00
One Time Set-Up Charge - Message Ready
Charges apply without regard to whether intrastate or interstate services, or both, are ordered.
Payment is non-refundable and is payable prior to implementation and upon return of the Billing and Collections Implementation Form. / · Nevada only: $150,000 (per CIC)
· Nevada and Pacific - implemented simultaneously: $5,000 (per CIC) for Nevada plus $150,000 (per CIC) for Pacific
One Time Set-Up Charge - Account Ready
Charges apply without regard to whether intrastate or interstate services, or both, are ordered.
Payment is non-refundable and is payable prior to implementation and upon return of the Billing and Collections Implementation Form. / · Nevada only: $200,000 (per CIC)
· Nevada and Pacific - implemented simultaneously: $5,000 (per CIC) for Nevada plus $200,000 (per CIC) for Pacific
Inquiry Services Start-Up Charge
If not ordered initially with beginning of contract term. / $10,000 (per CIC)
Nevada Bell Pricing:
Bill Copies / · 1 - 5 bills: $60
· 6 - 10 bills: $120
· 11 - 15 bills: $180
· 16 - 20 bills : $240
· over 20 bills: To be negotiated
Postage Escalation Factor
The Customer agrees to pay 40 percent of any postal increase in the first class postage rate that becomes effective during the term of this Agreement. Such increases will be
included in the Bill Rendering charge - Message Billing.
13
Exhibit A - Pacific Bell
Pacific Bell Pricing:
3-Year Price / Volume Discount
3-Year Price
Bill Rendering - Message Bill / $.7033 per bill rendered / $.3533 per bill rendered
Message Bill Processing (*)
- average less than 10 messages per bill
- average over 10 messages per bill
- average over 20 messages per bill
- average over 30 messages per bill
- $.03 per message
- $.03 per message
- $.03 per message
- $.03 per message
- $.0300 per message
- $.0250 per message
- $.0150 per message
- $.0100 per message
Bill Rendering - Account Ready
- 1st page
- Subsequent page(s)
- $1.20 per bill rendered
- $ .60 per subsequent bill page
- $.65 per bill rendered
- $.20 per bill rendered
Price Element / Pricing (Standard 3-Year and Volume Discount 3-Year)
Minimum Annual Purchase of Service Requirement / $160,000 annually (per CIC)
Message Bill Processing (*)
· High Adjustment Level
(*includes miscellaneous charge 42 and credit 41 messages) / $.28 per message
Information Service Call Billing Charge / $.28 per message
Message Bill Inquiry / $.04 per message
Customer Mechanized End User Adjustment / $.03 per adjustment
End User Adjustment (Manual) / $4.00 per session
End User Account Activity / $2.50 per mechanized service order
Sub-CIC charge for additions/changes/deletions / $50.00 per sub-CIC
Sub-CIC table prints / $25.00 per request
Pacific Bell Pricing:
Mechanized Adjustment Processing / $3.25 per final bill account (for 900 charges only)
Customer Requested Adjustment / $4.00 per adjustment session
Non-Inquiry Support
- Equipment Checks (applicable when no Pacific Bell failure found)
- 0 - 10
- 11 - 20
- 21+
- $ 0.00 per check
- $150.00 per check
- $195.00 per check
Record Keeping Maintenance / .027 per end user account/per month
CNL Information / · $.55 per listing requested (verbal)
· $.35 per listing requested (written)
Marketing Messages
· Beginning of Carrier Message
· End of Carrier Detail Page
· End of Carrier Separate Page / · $.031 per message
· $.019 per message same page
· $.081 per message additional page
· $.081 1st message per separate page
· $.019 additional message same page
CPU Utilization / $800.00 per hour
Summary (Text) Record / $.0045 per record
Emergency Text File Update / $1000.00 per file
Pacific Bell Pricing: