ROLL OFF Frequently Asked Questions (FAQ)

What size containers are available?

-20 yard - 8’ wide x 22’ long x 4’ high

-30 yard - 8’ wide x 22’ long x 6’ high

-40 yard - 8’ wide x 22’ long x 8’ high

*Each size is available with a door on the end. Doors must be closed and locked before we can service the container.

What’s turnaround for delivery and/or hauls?

-We ask for 24 to 48 hour notice for container service. This may vary due to level of roll off activity.

Where should the container be placed?

-Containers should always be placed in areas that weather will not prohibit a haul. Wet conditions can limit our access. We recommend hard surfaces only for roll off containers.

What items are prohibited?

-The following items are prohibited: liquids of any kind, wet cement or mortar, paint, chemicals, drums, tires, appliances with CFC’s, toxic, special or hazardous waste as defined by local, state and federal laws and regulations.

What causes a Dry Run Charge?

-A dry run is charged due to the driver not being able to complete the haul due to:

  • Overweight –
  • Dirt, bricks, concrete, blocks, gravel, sheetrock and roofing materials often cause the containers to be overweight. We recommend only using 20 yard containers and only filling them half full. Our drivers cannot legally haul an overweight container.
  • Our drivers make the decisions about whether or not a container can be hauled. Based on their experience, they will decide if the ground is too wet, container is too heavy, etc.
  • Blocked Container
  • Overloaded –
  • Containers should only be filled level full to allow the tarp to extend over the top of the container. We will not haul a container if we cannot get a tarp across the length of the container.
  • Weather
  • Prohibited Items (see above)
  • Any reason beyond the control of Waste Connections