Summit Place Summit Place Circle

SUMMIT PLACE

Hurricane Preparedness Guide

UpdatedApril 4, 2013

TABLE OF CONTENTS

Introduction ……………………………………………………Page 3

Important Telephone Numbers & Website ………………...Page 4

Resident Information

Hurricane Terminologies …………………………………….Page 5

Pre-Hurricane Season Planning ……………………………Page 6

Insurance ……………………………………………………..Page 6

Owners Responsibilities …………………………………….Page 6

Elderly Residents …………………………………………….Page 7

Evacuation Planning ………………………………………...Page 7

Post Hurricane ………………………………………………..Page 8

Property Manager Hurricane Plan & Checklist

Pre-Hurricane SeasonChecklist………..………………….Page 8

Hurricane Watch – Warning Guidelines... …………………Page 9-0

Post Hurricane Damage Assessment Plan………………..Page 11-12

Hurricane Watch Checklist ……………………………..…...Page 13-14

Hurricane Warning Checklist ………………………………..Page 15-16

Hurricane Posting …………………………………………….Page 17

Hurricane Evacuation Posting ………………………………Page 18

Suggested Owners Hurricane Supply Checklist……….....Page 19

Supply Kit Checklist……. …………………………………… Page 20

Post Hurricane Common Area Damage Assessment Log.Page 21

Post Hurricane Unit Damage Assessment Log ……………Page 22

Service Provider Contact List ……………………………….Page 23

Pre-Hurricane Summit Place Checklist ………………...... Page 24

INTRODUCTION

The Summit Place Hurricane Preparedness Guide is a compilation of advice from experts such as the National Hurricane Center, American Red Cross and Emergency Management Offices. Experts believe the best way to cope with a hurricane is to prepare a plan in advance.

The purpose of the Hurricane Preparedness Guide is to have a written procedure for the Summit Place which can be implemented when a hurricane is threatening the Collier County area and implemented immediately in the event a disaster strikes the area. A guide will save valuable time in making decisions and preparations for an impending disaster and in the repair process afterward. All Summit Placecontracted staff and respective Board members will be able to react in a positive and expedient manner by knowing the total process involved in the preparedness and recovery effort.

Guidelines for Summit Place preparation for hurricane season are also included in this Guide. These Owner guidelines will be updated annually and publish on our website

This document is intended to be a living document, improved by experience and updates which shall be noted in the Guide as they occur. The Guide should be reviewed and updated annually by May 15th, prior to the beginning of hurricane season. In addition, any major changes are to be approved by the Board of Directors before June 1st of the current year.

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Summit Place

Lee Gouny 14955 Summit Place Circle, Naples, FL 34119

Important Telephone Numbers and Websites

General Emergency …………………………………………………911

Note: During a hurricane may not be available

County Emergency Management...... 239-774-8000

Comprehensive Information for Collier County

Website:

American Red Cross...... 239-596-6868

Website:

FEMA (Federal Emergency Management Agency)...... 800-621-3362

Website:

Florida Power & Light...... 800-468-8243

Website:

Sheriff (CCSO) – Non-Emergency ……………..……………..….239-774-4434

Naples Fire Rescue – Non-Emergency ...... 239-597-9227

Collier County Water Department ………………………………...239-732-2558

North Naples Community Hospital ……………………………..…239-513-7709

Website:

National Hurricane Center Website:

Naples Daily News Hurricane Coverage Website:

Preparedness for People w/Disabilities Website:

Domestic Animal Services...... 239-530-7387

Senior Helpline…………………………………...... 711 or 239-332-3049

Code Enforcement ...... 239-403-2440

Consumer Assistance Hotline……….…………………...... 800-227-8676

Public Utilities Engineering………..….…………………...... 239-732-2679

Insurance Commissioner...... 239-461-4000

Health Department ...... 239-774-8200

Price Gouging Hotline ...... …………….……………...... 866-966-7226

Hurricane Terminologies

Hurricane Season

June 1st to November 30th

Hurricane Watch

Weather bulletin warning of hurricane conditions which pose a threat to the coastal or inland communities. This is the first notice; means the eye of a hurricane may threaten within 36 hours. Preparations should begin for coping with storm impacts and possible evacuation.

Hurricane Warning

A warning has been issued that dangerous effects of hurricane are expected in a specified area in 24 hours or less.

Category One Hurricane

Winds of 73 to 95 mph. Damages to include: low-lying escape routes located inland will be cut off by rising water two to four hours before the arrival of the center of the hurricane; marinas flooded; some damage to windows, doors and roofing is expected; major damage to mobile homes; storm surge 5 to 7 feet above normal.

Category Two Hurricane

Winds of 96 to 110 mph. Damages to include: low-lying escape routes located inland will be cut of by rising water two to four hours before the center of the hurricane arrives; mobile homes expected to be destroyed; some structural damage to small buildings; serious coastal flooding; storm surge 8 to 10 feet above normal.

Category Three Hurricane

Winds of 111 to 130 mph. Damages to include: low-lying escape routes located inland will be cut off three to four hours before the center of the hurricane arrives; mobile homes destroyed; some structural damage to small buildings; serious coastal flooding; storm surge 11 to 12 feet above normal.

Category Four Hurricane

Winds of 131 to 150 mph. Low-lying escape routes located inland will be cut off three to four hours before the center of the hurricane arrives. Major damage to lower floors of buildings adjacent to shorelines due to wave battering and flooding. Collapse of roofs of many small residences. Storm surge 13 to 18 feet above normal.

Category Five Hurricane

Winds more than 156 mph. Low-lying escape routes located inland will be cut off three to four hours before the center of the hurricane arrives. Small buildings will be overturned or blown away. Extensive shattering of glass in windows and doors. Collapse of roofs of many residential and industrial buildings. Some buildings will collapse. Storm surge greater than 18 feet above normal.

Storm Surge

An abnormal rise in sea level accompanying a hurricane or other intense storm. A surge may be up to 20 feet high.

Pre-Hurricane Season Planning

At least 60 days prior to the beginning of hurricane season (June 1st), it is imperative that each and every Association Member prepare a hurricane plan for their entire household - an outline that specifies what every member of the household will do before, during and after a hurricane. General guidelines for preparing your hurricane plan are as follows:

  1. Gather a two-week supply of all items listed in “Attachment F - Suggested Owners Hurricane Supply Checklist“.
  2. Make arrangements in advance for where your household will stay during a hurricane - at home, a friend's home, a shelter or a hotel. Make arrangements for a back-up location as well. Make sure everyone knows the location, address and phone number.
  3. Ask anout-of-town relative or friend to be your emergency contact, and make sure everyone knows that person's phone number. Tell your contact person where you will be during the hurricane.
  4. Make arrangements for those with special needs and register with county.
  5. Practice and review your plan.
  6. Determine in advance who will move your vehicle and/or where the vehicle will be parked.Cove Towers Condominium Association, Inc. will not be responsible for any damage done to your car by a hurricane.
  7. Review service providers contact name and telephone numbers listed in “Attachment J – Service Provider Contact List”.

Insurance

Before hurricane season starts each year, you should review your insurance coverage with your agent. For more information on insurance coverage, call Florida’s toll-free Insurance Consumer Help line at 1-800-342-2762, or 1-800-528-7094. Remember, Section 12(H) of the Summit Place Documents requires that each unit owner acquire homeowners insurance for the unit including party wall and any shared roof.

Owners Responsibilities:

Prepare your unit for a hurricane as follows:

  • Find a hurricane caretaker who will be responsible for preparing your unit for a hurricane.
  • Register your hurricane caretaker’s name if you have one with the Property Manager.
  • Close and securely latch hurricane shutters.
  • Secure all loose items on property.
  • Units without shutters must remove all furniture and decorative wall fixtures from any open balcony or lanai. Units without shutters that have ceiling fans in their lanai must remove the fan blades.
  • Unit owners must remove all furniture and decorative wall fixtures not firmly attached from the common area front entry to your unit.
  • Close and firmly lock all sliding glass doors and windows.
  • Place towels at the inside bottom of all doors leading to the lanai to limit water intrusion.
  • Prepare for the loss of utility services.
  • Clean bathtubs and fill with water in case water lines are damaged. Use this water for cleaning and to refill toilet as needed.
  • Turn off water at master valve (if not already done).

Elderly Residents

  • Plan on taking care of yourself without electricity. Remember that the person taking care of you and your electrical devices may not be available right before and directly after the storm. If you are not available to do so, make other arrangements beforehand.
  • If you are elderly, frail, or a person with disabilities and have friends or relatives that can help you with your housing and welfare, contact them now so that they can include your needs as part of their hurricane planning. They will need to include the time it will take for you to gather items you need and transportation time.
  • Make a list of prescribed medications, and get a month's supply. You should also make copies of the prescriptions. If you normally require a special diet, make sure you take along three days’ supply of it in containers that will be easy to open.
  • Transfer to a manual wheelchair if you are in a battery operated one. You may not be able to recharge the batteries.
  • Make sure you are wearing an I.D. bracelet with your name,medications, allergies and contact information.
  • If someone in your home requires special attention or medical care, contact your county's "special needs centers". Call the Emergency Management Center for instructions.

Evacuation Planning

Plan an evacuation route at the beginning of the hurricane season. When we receive orders that your homeis in an evacuation areaALL PERSONS SHOULD LEAVE YOUR HOME AS SOON AS POSSIBLE AND PROCEED TO SHELTERS OR OTHER PREDETERMINED PLACES OF SAFETY.

Reminders:

  • Fully fuel your vehicle prior to evacuation.
  • Activate your personal emergency evacuation plan. Evacuate using your chosen route. It is best to stay at a protected dwelling inland within your county.
  • If you live alone, consider "teaming-up" with a neighbor to work out an evacuation plan.
  • If you must go to a shelter, stay tuned to the radio or television for shelter information - shelter locations may change.
  • Owners must turn off your water (turn off all icemakers to prevent damage), empty refrigerators of all perishables and ice, remove furniture, etc. from the lanais, lock sliding glass doors. Remove any loose objects such as furniture, planters, vulnerable lighting fixtures that are outside. Owners are also responsible to secure their unit interiors.
  • Have evacuation plan for pets.
  • Turn off small appliances that are not needed.
  • Get extra supply of cash.
  • Strongly consider the possibility of no electrical power or generator after a hurricane. Power could be off for weeks with no air conditioning, snakes, insects, mold, inoperable elevators, no water and emergency vehicles not being able to get through. If you choose to stay, you will be on your own.

Post Hurricane

  • Return to your home when public notification is given by Collier County Emergency Services that it is safe to return to the area and flooding in the area of Summit Placeis not an issue.
  • Be aware of possible downed power lines and other debris which may pose real dangers/hazard to you and your pets.
  • Be careful walking outside;be on the lookout for wild animals in the area (i.e. snakes, raccoons, alligators, etc).
  • Owners, please refrain from calling the Property Management Company. This drastically interferes with operations. We will call you after the storm with an assessment as soon as we are able. This may take at least two to five days. Check the website for updates.

Pre-Hurricane Season Property Manager Checklist

At the beginning of each hurricane season (June 1st) the PropertyManager must ensure that the following precautionary measures have been completed:

  1. Review and update Hurricane Preparedness Plan including:
  2. Lists for Summit Place Staff and respective Board members, and Owners, with: contact names, telephone numbers, addresses and e-mail addresses.
  3. Ensure Emergency Response Team(ERT) has a copy of the Hurricane Preparedness Guidelines and brief them of responsibilities and expectations.
  4. Emergency services contact list for: Collier County Emergency Services, Collier County Sheriff and other appropriate disaster assistance agencies.
  5. Confirm that Insurance Agent(s), Insurance Policies and contact information is complete, correct and available.
  6. If applicable, enter into seasonal, annual agreements or at least make contact with vendors for possible post-hurricane emergency needs. This should include, but not be limited to, utilities, fuel providers and suppliers.

IN THE EVENT THAT A HURRICANE THREATENS COLLIERCOUNTY, SUMMIT PLACE HAS ADOPTED THE FOLLOWING GUIDELINES:

  1. When the Weather Bureau announces that Collier County is under a Hurricane Watch (36 hours away), Summit Place Property Management, resident volunteers (Emergency Response Team (ERT)) and contracted disaster vendorswill:

iHave a brief meeting to review the Hurricane Preparedness Guide, checklist and responsibilities

iiNotify all residents/owners that the weather bureau has issued a hurricane watch by notice and announcement.

iiiImplement “Attachment A - Hurricane Watch Checklist”.

  1. Notify owners that are in residence, that they need to bring in all items from their lanais.
  2. When the Weather Bureau announces that Collier County is under a Hurricane Warning (24 hours away),Summit PlaceProperty Management and ERT will:

iNotify all residents/owners that the weather bureau has issued a hurricane warning by notice and announcement.

iiImplement “Attachment B - Hurricane Warning Checklist”.

iiiResidents/owners in residence should be making preparations to evacuate. Before you leave, please provide the office with a phone number of where you will be!

  1. When a Voluntary Evacuation is called for, Summit PlaceProperty Management and ERT must do the following:

iNotify all residents/owners that all persons should leave the area as soon as possible and proceed to shelters or other places of their choosing. Notice will also be given that, at this time, police and fire departments will not respond to calls due to roads being blocked by debris, and for their own safety

iiLock the vehicular entrance/exit gate in the open position, ensure all pedestrian gates are locked and ensure pool gates are locked.

iiiEnsure all automatic doors are locked, and ensure the pool restrooms and all other doors are locked.

ivThe Property Manager and ERT must ensure that all residents have evacuated and/or have advised the Property Manager and ERT otherwise.

vWhen a Voluntary Evacuation notice is given and the area is secured, before dismissing the ERT, Property Manager must advise them of return to Summit Place requirement after the hurricane is over.

  1. When the Weather Bureau announces that Collier County Hurricane has passed,Summit Place Management andERTshould:

iReturn to Summit Placewhen public notification is given by Collier County Emergency Services that it is safe to return to the area and flooding in the area of the Summit Placeis not an issue.

iiHave a brief meeting to discuss implementation of the post hurricane damage assessment plan.

POST HURRICANE DAMAGE ASSESSMENT PLAN

  • SUMMIT PLACE Property Management and ERT, if required to evacuate, will return when public notification is given by Collier County Emergency Services that it is safe to return to the area.
  • Upon return to the area, Summit PlaceProperty Manager and ERT will conduct an immediate building damage assessment. All storm related damages will be tracked using the “Attachment G -Post Hurricane Common Area Damage Assessment Log” and “Attachment H - Post Hurricane Unit Damage Assessment Log”identifying the location of the damage, emergency work performed, including the detailed information of the building area and/or unit address; this information and digital photo documentation of damages is critical to any future insurance cost recovery.
  • During the initial Post-Hurricane stage, assessment of damages will be made at three levels:
  1. Level 1 – Emergency Protective Measures - for immediate emergency repair to protect the property from further damage;
  2. Level 2 – Damaged Building and Equipment - repair work orders to be issued
  3. Level 3 – Clean-up/Return to Normal – maintenance, debris clearance and removal of pre-hurricane securing tools, maintenance tracking.
  • Once it is possible, individual actions items/work orders will be issued and prioritized by Level 1, 2, or 3.
  • The Property Manager will assess what is working or damaged (i.e., lights, gates, landscape). Walk entire grounds documenting damages on Attachment G.Any damage to the common elements must be logged and a complete photo record will be made before any emergency protective measures and/or damaged building and equipment work is done.
  • Property Manager or designee will attempt to call unit Owner to report findings.

Note: “Noticeable damage” is visible, obvious, in plain sight (e.g.) broken glass and flooding which could affect any other unit.

Property Manager Responsibilities:

  • After the storm has passed, theProperty Manager must do everything reasonably possible to protect property from additional damage.
  • In the event that damage is more than minimal clean up, notify the Board of Directors and Insurance Company.
  • As soon as practicable, contact Insurance Company to report the claim.
  • If for some reason work must be performed on the building, aside from that which is required to prevent further damage, the Property Manager shall make a complete photo record of the situation before beginning such work.
  • Call appropriate vendors to schedule clean-up and repairs.
  • Update owners who have damage.
  • Oversee all maintenance checks on building and equipment.
  • Oversee clean up and returning the maintenance equipment to respective areas.
  • Keep a daily log of events and maintenance checking, review daily.
  • Property Manager will update Board of Directors of post-hurricane recovery status on a daily basis, and immediately following a hurricane, then weekly or more often if needed thereafter.
  • Property Manager will track all hurricane related expenses.

Emergency Response Team (ERT) Responsibilities