6 David Raziel Street, Hod Hasharon

YINON ZACH

Telephone: 09-7405674 Cell: 052-6220567 e-Mail:

Education / Industrial Engineering and Management, B.Sc. 1992. Technion – Israel Institute of Technology.
Practical Electronics Engineering, PE. 1982. Concentration: Computer science and communications. Ort Shapira, Kefar Saba Israel.
General Experience / Manager of information systems, Chief Information Officer (CIO) and information systems project management (PM) in the fields of CALL CENTER, CRM, ERP and MES. Integrator of systems beginning at requirements stage up to organizational and methods management, software modification and implementation, hardware, and human resources.
Professional Experience / CIO Information Systems Engineer, AMRAZ Plastics of the Coca Cola Group, 2006-2007.
The company operates from different interconnected sites with each other. The company utilizes data exchange with customers and distributors as a member of a critical supply chain.
PM Project Manager, Leumi Call, Leumi Bank of Israel, 2003 – 2006.
The call center of Leumi Bank integrates Siebel CRM with legacy bank systems and telephony. A Highly secured and mission critical environment.
Systems Engineer, Hitachi Data Systems, Israel, 2001-2003.
The company provides data storage solutions in central computerized lineup. It assists with the definition of solutions and systems with an emphasis on open and dispersed systems.
Systems Engineer, MobileSpear Israel, 2000-2001. The start-up company provided solutions designed for mobile to Internet for mobile operators. It deployed a technological infrastructure of high capacity and availability at cellular operators NOC around the world. The company ceased to exist.
CIO, Information Systems Manager, Remedia Group, 1998 – 2000. The group, owned by HEINZ international manufactured, imported, exported, marketed, and distributed food and essential household items. The company operated VANTIVE CRM systems for intensive customer care services of highly supported products. The company ceased to exist later to departure.
System Analyst and Integrator, Orange Partner, 1998. A member of the billing team on the behalf of LOGICA/LHS. The installation of the systems, (originated in Germany) was conducted by a British integrator assisted by an Israeli team. My role in the team was to deliver instructional class plans. I later participated in the instruction of the first class of representatives.
CIO Information Systems Manager, AMBAR – Central Institute of Feed Mill, 1994 - 1997. Information systems ERP and MES, supported the computer controlled production process and customer billing at a large scale. It combined the ability of industrial processes monitoring with ERP data for producing highly reliable assessment.
Other / Lieutenant, Intelligence Corp. Israel Defense Force, 1982-1987.