1

MONTHLY REPORT OF CONSUMER PROTECTION MEASURES

Name of the State/UT: Karnatakafor the month ending 31st Jan. 2008

Full Name & address of the Department:Karnataka State Consumer Disputes Redressal Commission,

High Grounds, Basava Bhavana,

Bangalore – 560 001.

1. Vacancies along with date from which vacancy arose.

State Commission / District Fora
Sanctioned
Strength / Vacancies / Sanctioned Strength / Vacancies
a)
b) / President
Members / a) 01
b) 02 / --
-- / a) 30
b) 60 / 3*
6**

* Bijapur, Haveri & Davangere

** Bidar, Mysore, Shimoga, Haveri, Davangere & Kolar

II. Progress of Disposal of cases

a
b / a) Total Cases filed since inception:
Upto previous month
During the month
Total (upto this month) / State Commission
24188
242
24430 / District Fora
106780
924
107704
i) Cases Disposed of (No. & %)
since inception
a) Upto previous month
b) During the month
c) Total (upto this month) / Number
23755
293
24048 / 98.20%
98.43% / Number
102396
812
103208 / 95.89%
95.82%
ii) Cases Disposed off within
prescribed time norms (No.& %)
(i.e., within 90 or 150 days
from the date of filing of cases,
not from the date of service of
notice to the Ops)
a) since incep. upto prev. month
b) During the month
c) Total at the end of the month / Number
7156
184
7340 / 62.79%*
30.52%** / Number
41595
651
42246 / 80.17%
40.93%
iii) No of cases disposed off by Lok Adalat method / 09 / 17
c / Cases Pending / 382 / 4496

III. Progress of Confonet Project

Computer Hardware/
Software has:
a) been received:
b) been installed
c) become functional / State
Commission
Yes
Yes
Yes from 01.01.2003
(But software has to be developed by the NIC, Delhi Unit, on par with the present software using at KSCDRC & B’lore (U) District Forum) / District Fora (names)
Yes
Yes
Yes
ii / Activities being done
through computers
a) Is case monitoring
system installed &
operational?
b) Has the Live Cases Data been entered?
c) Whether Cause list & Judgments are being posted on the website? / State Commission
Yes -
But all the activities of the State Commission are being done through Computers since 01.01.2003, not under the Software of Confonet Project.
Yes
Yes / District Fora
Yes –
The software of case monitoring system under Confonet Project is not proper and useful. There are technical and user problems at all the District Forums in the State of Karnataka
Yes
Yes

(From 01.01.2003 functions of the State Commission were fully computerized and cause list are available at website

IV. One Time- Grant / Integrated Project on Consumer Protection (Rs.in lakhs)

During
1995-99 / During
2004-05 / During
2006-07 / During
2007-08
a) amount received: / 250.00 / -- / -- / 234.61
b) amount utilized (whether UC sent) / 250.00 (Yes) / -- / -- / 60.91(yes)

Registrar-cum-Administrative Officer,

Karnataka State Consumer Disputes

Date: 07.02.2008 Redressal Commission, Bangalore