Beth Israel Deaconess Medical Center
IS Support Services

Business Impact Analysis Worksheet

Solution Name: ______

Solution Owner:
Subject Matter Expert (SME):
Backup SME:

Solution Type:

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5 Direct Patient Care

5 Ancillary Services

5 Financial Services

5 Decision Support

5 Executive Services/Support

5 Administrative/ Operations Support

5 Human Resources

5 Information Systems

5 Data Collection

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Is the solution critical to providing services to the solution type above? Yes/No? ____

Solution Data Type:

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5 EPHI

5 Private Data

5 Research/ Intellectual Property

5 PCI-related data

5 Other ______

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Solution Description: (Describe the solution and user workflow)

Solution Dependencies:

·  Internal Departments:
·  External Organizations/Partners:
·  State/Federal Regulatory:
·  IT Dependencies:

Solution Use Times:

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·  Peak Use Time: ______

·  Minimal Use Time: ______

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What processes occur during peak times?

Business Continuity:

Impact of unplanned downtime:

Tolerable unplanned downtime:

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5 30min

5 1hr

5 2hrs

5 4hrs

5 6hrs

5 8hrs

5 24hrs

5 Other: ______

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Impact of unplanned downtime beyond tolerable parameters: (Any legal/regulatory concerns? Business processes?)

What is in place to minimize the impact a loss of the solution would cause?

Yes/No / Detail / Will this cause backlogs/ impact solution dependents? Yes/No
Describe if Yes
Contingency Plans/Procedures
Manual Processes
Additional Resources/ Staff Call back
Divert to other institution(s)
Redundant/Backup System

How is data collected using downtime procedures protected, and compliant with any local/state/federal guidelines or regulations?

When systems returned, how do you insert the data collected during the downtime, into the production system?

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