Jeffrey Mayhew

15 Parker Avenue (C#) 508.451.1741

Brockton, MA 02302

(Email)

(Website)

Professional Experience

Over 14 years experience in the I.T. field; from tech support, to directing the I.T. department of a multi-million dollar non-profit, to managing interns and teaching computer classes at a vocational technical high school.

Southeastern RegionalVoc.Tech. High School South Easton, Ma September 2011-Present

Information Technology Technical Support

  • Responsible for assisting users with any IT related issue
  • Responsible for tech support of computers (hardware & software)
  • Setup, installed and configured users workstations –both wired and wireless

Mayhew Media Brockton, Ma March 2002-Present

Owner/Web Designer

  • Web design
  • Domain registration
  • Computer repair
  • Technical support
  • PC clean up

Southeastern RegionalVoc.Tech.High SchoolSouth Easton, Ma December 2007- June 2011

Student Intern Manager & Teacher- Information Technology

  • Managed 12 student interns within the IT department
  • Responsible for assigning day-to-day tech support tasks
  • Responsible for overseeing the tasks assigned and following through with support requests
  • Developed and taught an IT curriculum for students grades 9-12
  • Responsible for 19 students receiving iC3 Computer Fundamentals certification

Teen Challenge New England, Inc.Brockton, Ma August 2004- May 2007

I.T. Director

  • Solely responsible for any and all technical projects
  • Responsible for tech support of computers (hardware & software) on Pc’s, Mac’s and other various software
  • Responsible for building and maintaining the company website
  • Responsible for 17 locations throughout New England and New Jersey

Testa, Hurwitz & Thibeault, LLP.Boston, Ma October 2000-February 2003

Desktop Support Technician, Asst. Webmaster, & Hardware Support

  • Supported and set up 800 WinNT & Win2000 PC’s
  • Replaced with ghost images as needed
  • Set up and edited company Webcasts
  • Responsible for the set up of PDA’s and Palm Pilots
  • Responsible for assisting users with any IT related issues
  • Replaced and set up defective or broken monitors
  • Managed inventory closets of IT equipment
  • Assisted the webmaster with updates and periodic changes to the website
  • Responsible for contacting hardware companies regarding defective products
  • Responsible for setting up all audio and video for client meetings

Champion Exposition Services Avon, Ma November 1998- February 2000

End User Support

  • Sole supporter of 200 users: 150 in house user and 50 regional users
  • Supporter of both PC and Apple computers
  • Setup, installed and configured all users workstations
  • Assisted users with technical support of computers and printers
  • Assisted the administrator with networking functions

Import Products Bridgewater, Ma November 1997-November 1998

Assistant Systems Administrator

  • Setup, installed and configured user workstations
  • Supported users with all technical support for computers & printers
  • Assisted administrator with networking functions
  • Learned and supported Windows NT

EDUCATION

University of Phoenix Phoenix, AZ Graduated July2011

  • Associates Degree in Information Technology/Information Technology Support

Bristol Community College Fall River, MA Certificate Program 1999

  • Certificate in MS Networking Essentials

Southeastern Regional Voc. Tech. Easton , MA Graduated 1998

  • High School Diploma
  • Certificate in Computer Technology

Jeff Mayhew
15 Parker Ave., Brockton, MA● (508) 451-1741 ●●

References

Tom Iddings / President, Talon Financial Group / 508-942-1133
Dr. Rodney Hart / President, Teen Challenge New England / 508-326-7444
Deb Iddings / CEO, King’s Equipment Company / 508-942-0757
Brian Regan / President, North Star Protective Services / 781-389-2436
Rev. Luis Miro / Outreach Pastor,New EnglandDreamCenter / 781-354-3327
Bonnie Fonseca / SST Production Manager, Freeman Exposition Services / 508-345-2521
Ed Campbell / Director, Mass Pride Baseball Club / 508-326-7451
Rev. Richard Longo / Pastor, Assembly of God International / 508-816-9638
Martii Travis / President, Noble Ventures, Inc. / 508-822-4850
Rev. John Beddia / Associate Pastor, Brockton Assembly of God / 508-930-8413

"I have been fortunate to work with Jeff Mayhew, Mayhew Media, in a couple of web site designs and he did a great job, understanding the vision and translating it to very workable media that resonates with the intended audience. Jeff handled all media at Broken Chains Biker Church during the first year of operation from inception forward. He also masterfully mixed audio and video from events and created powerfull presentations."
Tom Iddings, Lead Pastor, Broken Chains Biker Church

“Jeff is a hard worker and is very diligent at his job. He is extremely talented as an IT professional and webmaster. He is very fairly priced and works with you until the job is done to your satisfaction.”March 16, 2012

Elizabeth Mayhew, Finance Department, Teen Challenge New England

“Jeff is very thorough, conscientious and reliable and can solve problems quickly and effectively. He is well versed in his field and has a knack for explaining technology to the average layperson. Jeff is a creative problem-solver and goes above and beyond the call of duty.”March 15, 2012

Wayne Dreese, Independent Contractor, 55 Design

“Jeff is extremely knowledgeable and helpful. He takes the time to show you things, and provide instruction on what he was doing. He works hard to make sure he understands the user’s issues and never talks down to them.
His expertise, focus, and creativity under pressure make him a tremendous asset to any team.”March 15, 2012

Robin Dreese, Owner, On The Books Bookkeeping