Flagger
Directorate / Asset / Post Number
Team / Repairs Direct / Grade
Job Purpose / To carry out all aspects of Flagging work including general repairs, maintenance and refurbishment. Delivery and customer care in the most efficient and cost effective manner.
Special Requirements
Responsible to / Coordinator Repairs North/South
Responsible for / N/A
Main Duties and Responsibilities
- Undertake all Flagging repairs to any buildings managed by or worked on by STH , or any other properties as directed.
- Undertake all excavationsworks, assessing structural integrity of the area before excavations works is undertaken.
- Undertake all drainage and ground works work as necessary.
- Undertake all fencing renews, replacement and removals work as necessary.
- To operate the IT systems provided (PDA’s) inline with the companies polices and procedures, enabling the necessary documentationto be provided and updated accurately and in real time.
- Diagnostic assessment of tenant reported repairs, ensuring sufficient information is passed on to planners, to enable a considered action to enable the repair to be completed.
- Ensure that vehicles provided are parked and driven considerately and are kept secure, alarmed (where one is fitted) and clean (both internally and externally) where reasonably practicable.
- To adhere to and operate within the STH Health and Safety Policies, risk assessments and safe working practices, ensuring your own Health and Safety and that of others.
- Ensure that relevant task specific risk assessments are available for tasks such as working at height, electrical, gas, COSHH and manual handling.
- Be responsible for impressed stock levels and replenishment on vans and any other items issued to them. Identifying non stock items and requests for non-standard jobs.
- Safeguard Six Town Housing property/plant machinery.
- Be courteous at all times and maintain the STH Customer Care Policy.
- Managing own time to ensure the best use of the full working day ensuring own availability for work for the full contracted working hours where possible, ensuring all appointments are met where possible and informing supervision in good time if appointments are likely not to be met to allow work to be rescheduled.
- Report any related further works reported by a customer which cannot be carried out within the parameters described above, in sufficient detail to ensure an accurate further works order can be raised on the system.
- Ensure that any personal protective clothing or equipment issued and the uniform provided is worn and maintained at all time and is clean and tidy.
- Be responsible for the maintenance and security of the impress stock on the vehicle and the accurate recording of materials used against a given job either manually or on a mobile data device.
- To provide advice and assist with the training of colleagues
- The post holder will be required to carry out any other duties of a similar calibre that are commensurate with the role
Company Values
All employees of Six Town Housing are required to adhere to and actively promote our company values in the way in which we work with each other, our customers and partners
In it together /
- together in partnerships
- working together to make a difference
New ways /
- of thinking
- of working
Self aware /
- and improving
- taking responsibility
Proud /
- to work for Six Town Housing
- of what I do
I can /
- do better than I ever imagined
- make things happen
Respect /
- each other
- differences
Excellence /
- in everything
job specification
Directorate / Post Number
Team / Grade
Criteria
Qualification / Essential/Desirable / Method of Assessment
Qualified to NVQ level two in Flagging and Ground Works or equivalent . / E / Application Form / Interview
Knowledge and Experience
Self motivated, positive and able to work under pressure
Knowledge of safe working procedures and experience of working safely in an operational or high risk customer environment
Able to work with minimum supervision and on your own.
Experience of working in the building industry, including knowledge to make recommendations for repairs
Be conversant with aspects of maintenance of council properties including housing, flats. Schools and public buildings / E
E
E
E
D / Application Form / Interview
Application Form / Interview
Interview
Application Form / Interview
Application Form/Interview
Skills and Abilities
Knowledge of use of Stihl Saw and certificate
Knowledge of use of CAT Scanning and certificate
Ability to use ICT systems including PDA’s
Ability to prioritise activities and work to deadlines
Ability to trace, diagnose and rectify faults
Excellent interpersonal, communication and listening skills. Liaising with internal and external customers
Ability to produce information in written form including completion of necessary work documentation
Ability to develop new knowledge and skill to match technology and industry changes.
Knowledge and understanding of drainage and ground work / D
D
D
E
E
E
E
E
E / Application Form / Interview / Test
Application Form / Interview / Test
Application Form / Interview / Test
Application Form/ Interview
Application Form / Interview
Application Form / Interview
Application Form
Application Form / Interview
Application Form / Interview
Other
Must have a full valid driving licence / E / Application Form / Interview
1
Q:\HR\Job Evaluation\JE 2013\Job Descriptions\Repairs and Maintenance\Operatives\Flagger 240113.doc