Job Description - Director of Social Inclusion
Job title / Director of Social InclusionLocation / Sheffield, with frequent travel around the UK, mainly London
(or, London based with at least two days a week in Sheffield)
Reports to / Chief Executive
Staff responsible for / Head of Social Inclusion - direct report (with two Social Inclusion Managers, and a Social Inclusion Officer reporting into the Head)
Date / December 2017
Salary / Director salary range £56,000 - £80,000 depending on experience. The successful applicant should expect to be appointed to the lower end of the range.
Benefits / All employees with contracts of six months or more are invited to be a Member of the Good Things Foundation Staff Led Mutual. This gives you voting rights for Staff Board Directors and at the AGM (Annual General Meeting)
30 days holiday per year
10% Employer contribution to a personal stakeholder pension scheme (when you contribute 5%)
Up to £500 contribution for work related training (or £200 for personal development and £300 for work related training)
Job purpose / Good Things Foundation
We are an ambitious charity and social change organisation, we help people improve their lives through digital, working in communities, nationally and internationally. We deliver deep impact at scale.
Director of Social Inclusion
We’re looking for a dynamic Director of Social Inclusion to drive the evolution and development of our exciting and ambitious Social Inclusion programme.
Designed to increase social justice and to reduce inequalities, our programme focuses on four areas: employability and benefits; financial literacy and resilience; health and wellbeing; and English language learning for people who are native speakers of other languages.
As with everything at Good Things Foundation, digital is key so social inclusion powered by digital is firmly at the heart of our approach.
Key responsibilities:
●Accountable for driving the evolution and development of the Social Inclusion programme (working with the Social Inclusion team and Leadership)
●Drive the development and sustainability of new and existing partnerships to support the growth of the programme.
●Accountable for the overall income target for the programme.
●Public speaking and other engagements that raises profile and communicates the Social Inclusion programme.
●Proactively engages important new partners at CEO/Director level.
●Acts as SRO for complex, high value or strategically important projects.
●Line manages the Head of Social inclusion and strategic leadership of the wider team.
You are responsible for the overall success of the social inclusion programme end-to-end - developing partnerships, building funding bids, as well as ensuring effective ongoing delivery of all projects within the programme. You are also responsible for the overall income target for the programme.
You raise the profile of the social inclusion work of Good Things Foundation, giving speeches, reaching and influencing senior people in relevant partner organisations, and using blogging and social media to get your views and the views and work of Good Things noticed. You are proactive and thrive in working with partners to help deliver our strategy.
You lead your team well, so that you have the resources you need, and you collaborate with the leadership team to ensure the success of the social inclusion programme and wider organisation.
Key ways of working:
You are modern, visionary, analytical, you are collaborative, and you always deliver what you say you will. You thrive in a fast paced environment and you are intelligent and focused. You want to make good things happen with digital technology.
You lead the strategic business stream of social inclusion for Good Things Foundation. You will evolve the strategic vision for this area of work and you will establish a coherent programme of deliverables.
You and your team will work with partners and funders and inspire them to support our vision for social inclusion, as well as to provide income to help us succeed. And, to deliver projects that form part of the programme for social inclusion, meeting targets and exceeding expectations.
You lead your team well, you inspire them and focus them. You are a good delegator and you also roll up your sleeves and get stuck in.
Building our entrepreneurial culture, you excel at working with partners.
You are passionate about our mission - to helping millions of socially excluded people to have better lives through digital.
As a member of the Senior Management Team (SMT) you will help to guide the strategic direction of the organisation, ensuring its sustainability, and the motivation of the team as a whole. You will champion the Good Things Foundation behaviours and effectively manage change.
You will sometimes deputise for the COO/CEO in speaking opportunities and external meetings.
Key objectives and accountabilities
Leadership
●Contribute to the leadership of Good Things Foundation by being a member of the Senior Management Team, influencing and supporting the development of strategy development, performance management and championing Good Things Foundation’s values and behaviours both internally and externally.
Staff management
●Empower the staff you line manage to maximise their contribution to Good Things Foundation, by setting clear objectives, providing appropriate feedback, holding at least monthly one to one meetings, sensitively and effectively managing performance, ensuring they get the training and development they need and that they feel valued members of the team.
●Support staff to be flexible and work within and across teams, to be entrepreneurial and innovative in their use of technology.
Corporate responsibility
●As a member of the senior team, ensure that your work and that of the team is always in the best interests of Good Things Foundation and the Online Centres Network; support others across the organisation to deliver their objectives when needed and be proactive in identifying and addressing opportunities and threats to the whole organisation.
●Contribute to corporate business planning, reporting and take on cross cutting tasks as required.
●Accountable for your work to the Good Things Foundation Board, the wider staff team, funders, and the Online Centres network.
Budget management
●Ensure the most effective use of Good Things Foundation’s resources and that all finances are properly accounted for by producing realistic and up to date budgets, being aware of all income and expenditure accounts delegated to you and ensure all proper records are kept and processes adhered to as required by Finance.
Strategic leadership of the social inclusion programme
●Strategic leadership for the social inclusion programme that enables us deliver our Good Things strategy.
●Lead the evolution and development of a coherent social inclusion strategic programme, collaborating with others.
●Accountable for the success of the social inclusion programme.
●Reports to the Board on all strategy and performance for the social inclusion programme.
Strategy and Partnerships
●You are responsible for the continuing evolution and development of the Social Inclusion programme (working with the others in the social inclusion team and across the organisation) and ensuring new and existing partnerships support delivery of the programme.
●Develop strategies for developing partnerships with organisations who may want to support the delivery of the digital inclusion programme.
●Make high-level new partnership and income generation conversations happen.
●Proactive profile raising for Good Things and senior partner development (such as public speaking, networking, social media).
Income Generation
●Accountable for achieving the income target for the Social Inclusion programme.
●Secures partners who want to fund the Social Inclusion programme.
●Responsible for all proposals and bids submitted for the Social Inclusion programme.
Policy
●Works with Ministers and Senior Civil Servants to influence their policy thinking in line with Good Things Foundation’s strategy and mission, and the social inclusion programme.
●Influence, and help develop and deliver the Public Affairs plan led by Head of Marketing and Communications.
●Commission policy work from partners, agencies or consultants.
Delivery
●Accountable for managing risks in the programme.
●Acts as SRO (Senior Responsible Officer) for complex, high value or strategically important projects.
●Resolves issues with sensitive or difficult partners.
●Ensure high levels of performance, excellent relationship management and communication with partners and stakeholders, and efficient and quality assured delivery in line with Good Things Foundation’s objectives.
Person Specification
Experience / ●3-5 years experience of senior management in a organisation of at least comparable size●Experience of driving social inclusion policy or projects and programmes, in areas such as social mobility, social justice, or equality. It would be desirable, although not necessary, to have experience in one or more of the areas of: employability and benefits; financial literacy and resilience; health and wellbeing; and English language learning for people who are native speakers of other languages
●Experience of developing, delivering and improving national services to meet identified need
●Experience of contributing to the development of strategy, business plans and organisational development
●Experience of empowering staff to perform at their best and to develop to meet Good Things Foundation’s long term needs
●Experience of managing, monitoring and where necessary revising complex projects to meet organisational objectives and the needs of the network
●Proven success in delivering a wide range of projects for, at least two of: Government; Trust and Foundations; and Corporates
●Experience of being accountable to funders, boards and other stakeholders for the delivery of complex pieces of work including reporting on progress, performance monitoring and evaluation
●Demonstrable experience of contributing to the wider corporate needs of an organisation beyond your immediate job description
●We work with a distributed network of community organisations, the Online Centres Network, it is desirable (not essential) for you to have some experience in working with partners in communities to help you to deliver change.
Knowledge and skills / ●Ability to manage flexible teams of staff to achieve challenging delivery objectives
●Ability to devise and control realistic budgets and keep track of income and expenditure delegated to you and your team
●Ability to think strategically and innovatively and to turn that thinking into realistic plans and workflows
●Excellent communications, influencing and negotiating skills
●Understands Government policy and a track record of working with senior officials
Good Things Foundation Behaviours / ●We are collaborative
●We are positive
●We are creative
●We are people focussed
●We are inquisitive
Education and qualifications / ●Degree or equivalent
●Management qualification desirable
●GCSE Maths and English at Grade A* - C
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