/ City of Sheffield
JOB DESCRIPTION
Informal Contact: Carl Bairstow 07890537206

Department

/ Resources – Commercial Services
Division/Section / Corporate Procurement – Construction Best Practise Team
Post Title / Communications and Project Support Officer – Efficiency North
Grade / Grade 6
Responsible To / Project Manager – Efficiency North
Responsible For
Holiday And Sickness Relief / Project Manager – Efficiency North

Purpose Of Job

1.  To lead on the development of improved communications for sharing learning and knowledge, and the arrangement and delivery of events and workshops for Efficiency North and Efficiency East Midlands members

2.  To provide effective general project support and administration to the Efficiency North and Efficiency East Midlands project teams.

The post is for a fixed 1 year contract and is dependent on time limited external funding which has been secured for the Financial Year 2010/11. Subject to the success of the postholder in role and the availability of further funding the contract may be extended further.

SPECIFIC DUTIES AND RESPONSIBILITIES
·  Provide efficient and effective general project support and administration for the Efficiency North project team in relation to the delivery of Efficiency North activities. This will include:
·  Minuting of meetings and compilation of meeting reports
·  Chasing and following up on actions
·  Compilation and manipulation/analysis of spreadsheets & data
·  Creation of case studies, learning guides and communication information
·  Word processing
·  Arranging meetings and diaries
·  To develop and lead Efficiency North’s communications strategy
·  To enhance and develop the Efficiency North website and content management system, collating, preparing and uploading relevant content so that it becomes a core valuable and effective resource for members.
·  Lead on the research, distillation and communication of industry developments and topical issues relevant to the members in relation to our workstreams.
·  The preparation of electronic newsletters and emails highlighting relevant topical news and progress of Efficiency North against it’s workstreams.
·  To lead on the establishment, preparation and delivery of high profile regional events and workshops for members.
·  To develop press releases and develop and maintain communications relationships with members, regional and national bodies to improve Efficiency North’s profile.
·  Seek and pursue opportunities to promote the success of collaboration and Efficiency North within the sector and act as an ambassador for Efficiency North identifying further opportunities to position Efficiency North at the heart of housing activity within the region.
·  Maintain and develop the membership contact databases
·  To develop close working relationships with consortium members, board members, the Efficiency North, Efficiency East Midlands and Re:Allies project teams, and influential regional and national bodies to ensure the ongoing success of Efficiency North.
·  To undertake any other duties consistent with the purpose of the job as required by the EN project team.
·  All duties and responsibilities should be carried out in accordance with agreed Council Policy and procedures, in particular the Council policies on Equal Opportunities and Health and Safety


PERSON SPECIFICATION

Post Title: Communications and Project Support Officer,

Construction Best Practice Team (Efficiency North)

MINIMUM ESSENTIAL REQUIREMENTS / METHOD OF ASSESSMENT /
Skills/Knowledge
Strong written communication skills in a variety of formats
An ability in and knowledge of website content management is desirable
A high standard of written, oral and ICT communication skills is required
Confidence and good networking skills
Ability to work in partnership with all members of the consortium and external organisations
Ability to manage time effectively and meet deadlines
Experience/ Qualifications/ Training etc.
Experience of working on multi faceted programmes with a multiple client base
Extensive use of Information Communication Technology (ICT) systems to facilitate effective communication in a professional manner
Experience of preparing communication materials in a variety of formats in a professional manner
Experience in preparing and arranging events and workshops
Appropriate qualification or equivalent work experience in a marketing/communications and project support related role
Experience in providing administrative support in an effective and efficient manner to a team arrangement.
Knowledge of the social housing and/or the construction sector is desirable / Application/ Interview
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Sheffield City Council

Role Profile Description

Date / October 2007
Family / Organisation Support
Role profile Level Number / OS3A
Purpose
To implement recommendations on business processes and/or policy development for evaluation, through application of specialised knowledge and skills
Role Accountability / End Result
Performance Management
Undertake process quality assurance within own area / ·  Processes operate
·  Colleagues supported
Planning
Contribute to developing operational and improvement plans for own area / ·  Task and duties completed and delivered as instructed on time and to quality required
·  Team plan defined
Programme and Service Delivery
Organise own and colleagues’ work to meet agreed programmes and/or service requirements / ·  Work completed on time and to standard
·  Programme achieved
·  Statutory obligations fulfilled
·  Customer expectations met
Policy Application
Monitor application of policy/rules/procedures / statutory obligations in area of responsibility and advise others accordingly. / ·  Policy accurately and appropriately applied
·  Potential problems flagged up
Policy Development
Evaluate research findings and recommend improvements to Council policies and practices. / ·  Input to new/amended policies
People Management
Participate in recruitment, training, appraisal and development of team members and monitor technical quality of work produced / ·  Time managed effectively
·  Tasks completed on time and to required standard
·  Quality of team outputs maintained
Relationships
Liaise with delivery partners to co-ordinate appropriate service delivery / ·  Provision of appropriate levels of customer service
·  Optimum and effective provision of resources
·  Legislative and procedural compliance of activities within service area
Representation
Represent business area/council at internal/external events, as part of joint working team / ·  Council reputation maintained or enhanced
·  Team objectives achieved
Customer Service
Proactively build customer relationships to promote Council’s standards, and provide feedback and recommendations on effectiveness. / ·  Service standards applied
·  Customer expectations met/ exceeded
·  Improvement plans put forward for action
Resource Management
Monitor application and use of resources against plans and budgets, and contribute to budget planning for new projects / ·  Resources used effectively
·  Tasks achieved on time and to required standard
·  New projects adequately resourced
Partnership
Act as a team resource in partnership arrangements, carrying out or leading on allocated tasks as directed, respecting other organisation’s cultures & standards / ·  Partnership team operates effectively
·  Partnership facilitated/encouraged
Nature of contacts and relationship (who and the nature of the communications)
Internal contact with staff up to senior manager level, to resolve queries and signpost on more complex issues. Externally may participate in meetings with partners and stakeholders as part of the Council team. Contact face to face, by phone and email
Working Environment Context (physical, disagreeable, health and safety aspects)
Essentially an office based post, but with some working time spent out of office or the city
Procedural Context (creativity, discretion, impact)
Moderate discretion within defined role boundaries. Required to use initiative and take some decisions. Moderate to high impact as may manage/quality assure input from lower levels, but largely within own service/directorate
Direction Received
Broad direction set: supervised but loosely. Will manage organisation of own day to day delivery
Key facts and figure ranges (include likely size of any team managed)
May have small budget responsibility. May be required to allocate technical resources.
Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred)
NVQ level 3. Relevant technical or vocational qualification to standard of HND/HNC or equivalent.
Work Knowledge
Detailed knowledge of service/business area and context of operation. High level of technical skills. Knowledge of policy and procedure development and application
Work Skills and Equipment Operated
May be required to use advanced software packages to develop new applications, eg GIS, SPSS
SM1 / SM2 / SMD / CRE / CON / DDIS / DCON / RES / WWD / KS / TOTAL
2 / 1 / 0 / 3 / 3 / 2 / 2 / 2 / 2 / 4 / 396
ISSUE DATE / August, 2010
0478 JD PSPEC.doc Page 1 of 5 / Working for Sheffield