MSOM 3101: OPERATIONS MANAGEMENT
Spring 2016
Instructor: Dr. E. Rosenthal
Email:
Office Location: Alter Hall 526
Office Hours: Mondays 10:00 – 12:00; Tuesdays and Thursdays 1:00 – 2:30 PM.
Class Meeting Time and Location:
CRN: 25492Tuesdays 9:30 – 10:50 AM / Alter 607
Thursdays 9:30 – 10:50 AM / Alter 607
Course overview:
The Operations function is integral to any business/ organization. It deals with the planning, designing, and controlling of production processes. It is a subsystem of an organization that converts inputs into outputs (products and services).
The focus of this course is to learn different functions of operations and understand the problems and decisions problems faced by Operations Managers. Different methods and mathematical tools are presented for approaching the problems in the class. The course provides tools and techniques for critical decision making.
Learning objectives:
Students are expected to:
· Obtain familiarity with the OM function
· Learn how “Operations” is integrated with other functions in an organization.
· Gain proficiency with Excel OM as an analysis tool for critical decision making
Achievement of these learning objectives will enable students to meet the following Fox BBA Learning Objectives:
1a. Apply a core body of discipline-specific knowledge to business situations.
1b. Recognize the competitive and operational role of organizational information systems.
1c. Apply quantitative analysis and interpretation to business problems
2b. Use cross-disciplinary knowledge to identify problems and their causes, generate alternative solutions, and arrive at reasoned conclusions.
2c. Use information technology to analyze and implement business decisions
4b. Assess the impact of managers and employees as agents, including the impact of their decisions on the organization, its stockholders, its employees, its customers and the community-at-large.
Prerequisites: STAT 2103 (4-credit course)
Textbook and Software:
· Operations Management, 11th ed., Heizer & Render, (customized version for Temple University or e-book) Prentice Hall, © 2014, is used as the textbook for the course.
· Blackboard: Students are enrolled in 2 BB courses for this course; a common blackboard site that provides a library of resources for self-learning and enrichment of the material. It includes relevant videos, reading material, tutorials and other web resources. A separate course site is section-specific and is used for sharing other section-specific material.
· Pearson’s MyOMLab is required in the class for administering homework assignments and exams.
· Excel OM is actively used to solve problems in the class.
About the textbook:
Students will need to purchase the “customized” Heizer and Render, 11th edition book.
· First option is to buy the book from the TU bookstore. It sells for $132. When the book is purchased, please make sure it is packaged with an access code to allow for registering in myomlab. MyOMLab is used for administering all homework assignments and first two exams in the class.
· The other option is to purchase an “e-book” for $100 directly from Prentice Hall. Purchase of the e-book will also provide you with an access code for myomlab. However, please be aware that the e-book will not be available to you after the semester is over.
· In case a used book is available to you, you can purchase just the MyOMLab access code from Pearson for $50.
Registering and Enrolling in “MyOMLab”:
· Go to the MyLab and Mastering website - http://pearsonmylab.com, and click “Student” in the “Register” area.
· Enter the course ID for your course (provided by the instructor), and click Continue.
· After verifying course information, enter your username and password, and click Sign In.
· If you don’t have a Pearson account, click “Create an Account” and complete the page.
· Read and accept the license agreement.
· Click “Create Account”.
· Click Access Code and enter your six-word access code in the boxes.
· Click Finish to complete your registration.
· Click Go to Your Course to access your online course.
Need further help -
· Visit: http://247pearsoned.custhelp.com
· Students can call for assistance Monday through Friday, 12:00 P.M. to 8:00 P.M at: 800-677-6337.
Installing Excel OM:
Please install a copy of the Excel OM software on your machines from http://astro.temple.edu/~hweiss/TUlabs/
Different versions are available there for Excel 2007 and later for Windows PCs, Excel 2011 on Macs and Excel 2016 on Macs.
Grading Policy:
Grades will be based on the weighted average of:
· Three Exams (25% each)
· Homework (15%)
· A Final Cumulative Test (10%)
The following scale will be used to provide letter grades: There is no curve.
93 - 100 A 80 – 82 B - 67 – 69 D +
90 – 92 A - 77 – 79 C + 63 – 66 D
87 – 89 B + 73 – 76 C 60 – 62 D -
83 – 86 B 70 – 72 C - Below 60 F
The final weighted score in the semester will be rounded to the nearest whole number.
Acceptable Grade
o D-Minus if admitted to Temple prior to Fall 2015 and have not changed major for Fall 2015
o C-Minus if admitted to Temple beginning with Fall 2015 or just changed major for Fall 2015
In all cases, students must check with their Major department for any exceptions.
No additional work will be required or accepted in the class. There is no extra credit.
Exams: There will be three exams in the semester. All three exams (80-min. long) are administered through myomlab. These exams are a combination of numerical problems and concept-based questions. The exams are not cumulative. All exams will be Open Book, Open Notes, Open everything except for another person or the work of another person.
During the final exam period, in addition to Exam 3, a cumulative exam will also be given.
Homework: All homework assignments will be administered through MyOMLab. HW assignments will be assigned after completion of every topic. HW will count towards 15% of the overall class grade. Students will have a week to complete the assignment. Homework will be due at the beginning of the class, in the following week.
It is expected that students will (1) attend class regularly, (2) listen attentively in class, and (3) contribute often to class discussions.
Final Cumulative Test: At the end of the semester (on the day of the final exam/ exam 3), students will be given a 20 question, 30-minute, multiple-choice test, covering the entire syllabus, on MyOMLab. The test will consist of both definition questions and problems. It will count towards 10% of the grade.
Exam Make-Up Policy:
Make-up exams are strongly discouraged and will only be permitted for circumstances beyond your control. Without prior consent from the instructor for missing an exam, a make-up will not be permitted.
If you cannot take an exam at the scheduled time you must give the instructor a written notice at least 1 week in advance so that other arrangements can be made. If the situation does not allow for advance notification (for example, emergency hospitalization), contact the instructor as soon as possible after a missed exam.
Disability Statement:
Disability Statement: This course is open to all students who meet the academic requirements for participation. Any student who has a need for accommodation based on the impact of a disability should contact the instructor privately to discuss the specific situation as soon as possible. Contact Disability Resources and Services at 215-204-1280 in 100 Ritter Annex to coordinate reasonable accommodations for students with documented disabilities.
Statement on Academic Freedom:
Freedom to teach and freedom to learn are inseparable facets of academic freedom. The University has adopted a policy on Student and Faculty Academic Rights and Responsibilities (Policy # 03.70.02) which can be accessed through the following link: http://policies.temple.edu/getdoc.asp?policy_no=03.70.02
Academic Integrity:
Any student suspected of cheating will be brought up to the university disciplinary committee. The Code of Conduct site is at http://policies.temple.edu/getdoc.asp?policy_no=03.70.12For more information concerning disciplinary and/or academic grievance procedures, contact the Student Assistance Center, 215-204-8531.
Course Schedule (for Spring 2016):
1 / Jan. 12, Jan. 14 / Introduction, Ch. 1: Operations and Productivity
2 / Jan. 19, Jan. 21 / Ch. 7s: Capacity Planning, Module A: Decision-Making Tools
3 / Jan. 26, Jan. 28 / Ch. 3: Project Management
4 / Feb. 2, Feb. 4 / Ch. 4: Forecasting
5 / Feb. 9, Feb. 11 / Review, EXAM 1
6 / Feb. 16, Feb. 18 / Module B: Linear Programming
7 / Feb. 23, Feb. 25 / Ch. 9: Layout Strategies
8 / WEEK OF FEB. 29 / Spring Break
9 / Mar. 8, Mar. 10 / Ch. 6: Quality Management, Ch. 6s: SPC Charts
10 / Mar. 15, Mar. 17 / Module D: Waiting Line Models
11 / Mar. 22, Mar. 24 / Review, EXAM 2
12 / Mar. 29, Mar. 31 / Module C: Transportation Models, Ch. 13: Aggregate Planning
13 / Apr. 5, Apr. 7 / Ch. 12: Inventory Management
14 / Apr. 12, Apr. 14 / Ch. 14: MRP and lot sizing
15 / Apr. 19, Apr. 21 / Ch. 15: Scheduling; Review
Final Exam Week / Late April/early May / EXAM 3 + 30-min. Cumulative Test
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