Autobody Trade Associations- National
Alliance of Automotive Service
Providers (AASP)
Minneapolis, Minn.
Tel: (612) 270-6696
www.autoserviceproviders.com
Automotive Service
Association (ASA)
Bedford, Texas
Tel: (800) 272-7467
www.asashop.org
Coalition for Collision Repair
Excellence (CCRE)
Bainbridge Island, Wash.
Tel: (877) 700-7743
www.theccre.com
Collision Industry Relief
Mechanicsville, Va.
Tel: (888) 667-7433
www.collisionindustryrelief.com
Independent Auto Body
Association (IABA)
Raleigh, N.C.
Tel: (336) 210-1947
National Auto Body Council
(NABC)
Mechanicsville, Va.
Tel: (888) 667-7433
www.autobodycouncil.org
Society of Collision Repair
Specialists (SCRS)
Tel: (877) 841-0660
www.scrs.com
Autobody Trade Associations- States
ALABAMA
Alabama Collision Repairer Association
Jasper, Ala.
Tel: (256) 773-2132
No Web site at this time.
ARIZONA
ASA-Arizona
Phoenix, Ariz.
Tel: (602) 544-2600
www.asaaz.org
ARKANSAS
Arkansas Collision Repair Association
Bradford, Ark.
Tel: (501) 519-2567
www.arkansascollisionrepair.com
CALIFORNIA
California Autobody Association, East Bay Chapter
Oakland, Calif.
Tel: (510) 836-2535
www.ebaanow.com
California Autobody Association (CAA)
Sacramento, Calif.
Tel: (916) 646-8111
www.calautobody.com
Automotive Service Councils of California (ASC)
Sacramento, Calif.
Tel: (916) 924-9054
www.ascca.com
Collision Repair Association of California (CRA)
Santa Rosa, Calif.
Tel: (707) 636-1770
www.cra-ca.com
COLORADO
ASA-Colorado
Lakewood, Colo.
Tel: (800) 982-2224
www.asashop.org/asaco
Unified Collision Centers of Colorado (UCCOC)
Colorado Springs, Colo.
Tel: (719) 597-3924
www.uccoc.net
CONNECTICUT
Auto Body Association of Connecticut
Prospect, Conn.
Tel: (860) 848-0534
www.abaconn.com
Connecticut Collision Repair Specialists (CCRS)
P.O. Box 1042
Rocky Hill, CT 06067
www.ctcrs.com
(860)778-6967
D.C.
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
www.wmaba.com
DELAWARE
AASP-Pennsylvania/Delaware
Harrisburg, Pa.
Tel: (717) 564-8400
www.aasp-pa.org
FLORIDA
Florida Automotive Industry Association
Tampa, Fla.
Tel: (800) 989-1992
www.faia.org
GEORGIA
ASA-Georgia
Augusta, Ga.
Tel: (706) 832-7242
www.asashop.org/asaga
Georgia Collision Industry Association
Roswell, Ga.
Tel: (770) 641-1810
www.gcia.org
HAWAII
Automotive Body Painting Association of Hawaii
Honolulu, Hawaii
Tel: (808) 593-0211
No Web site at this time.
IDAHO
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
www.aboutnata.org
ILLINOIS
Alliance of Automotive Service
Providers of Illinois (AASPI)
Springfield, Ill.
Tel: (217) 528-5230
www.aaspi.org
INDIANA
Indiana Auto Body Association (IABA)
Indianapolis, Ind.
Tel: (317) 290-0611 ext. 88
www.iaba.info
IOWA
Iowa Collision Repair Association (ICRA)
Cedar Rapids, Iowa
Tel: (319) 393-3226
www.iowacra.com
KANSAS
Missouri/Kansas Chapter of Society of Collision Repair Specialists (SCRS MOKAN)
Independence, Mo.
Tel: (816) 254-9900
www.scrsmokan.com
KENTUCKY
ASC of Kentucky-Indiana
Sadieville, Ky.
Tel: (877) 548-4284
www.ascky.org
LOUISIANA
ASA-New Orleans
Metalairie, La.
Tel: (800) 272-7467, ext. 213
No Web site at this time.
ASA-Baton Rouge
Bedford, Texas
Tel: (800) 272-7467, ext. 213
No Web site at this time.
MARYLAND
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
www.wmaba.com
MASSACHUSETTS
AASP-Massachusetts/Rhode Island
Andover, Mass.
Tel: (978) 430-9214
www.aaspmari.org
Massachusetts Auto Body
Association (MABA)
Hanover, Mass.
Tel: (800) ITS-MABA
www.massautobody.org
MICHIGAN
ASA-Michigan
P.O. Box 10099
Lansing, MI 48901-0099
Tel: 517-484-2950
www.asamichigan.com
Northern Michigan Body Shop Association
Alpena, Mich.
Tel: (231) 525-8012
MINNESOTA
AASP-Minnesota
Minneapolis, Minn.
Tel: (612) 623-1110
www.aaspmn.org
MISSISSIPPI
Mississippi Auto Body Association
Ridgeland, Miss.
Tel: (601) 856-0700
No Web site at this time.
Mississippi Collision Repair Association
Brook Haven, Miss.
Tel: (601) 835-3377
No Web site at this time.
MISSOURI
AASP-Missouri
St. Charles, Mo.
Tel: (800) 288-3683, (636) 949-5990
www.aasp-mo.org
ASA-Missouri/Kansas
Kansas City, Mo.
Tel: (816) 781-5801
www.asamokan.org
Missouri/Kansas Chapter of Society of Collision Repair Specialists
(SCRS MOKAN)
Independence, Mo.
Tel: (816) 254-9900
www.scrsmokan.com
MONTANA
Montana Collision Repair Specialists
Billings, Montana
Tel: (406) 652-1440
www.gomcrs.com
NEBRASKA
ASA-Nebraska
Lincoln, Neb.
Tel: (402) 434-6961
www.asanebraska.com
Nebraska Autobody Association
Clay Center, Neb.
Tel: (800) 469-8770
www.nebraskaautobody.com
NEVADA
Nevada Collision Industry
Association (NCIA)
Las Vegas, Nev.
Tel: (702) 450-4822
www.ncia.us
NEW HAMPSHIRE
New Hampshire Collision Repair Association/Automotive Collision Repair Services (ACRS)
Nashua, N.H.
Tel: (603) 886-1800
www.acrsnetwork.com
NEW JERSEY
AASP-New Jersey
Neptune, N.J.
Tel: (732) 922-8909
www.aaspnj.org
NEW YORK
Autobody Craftsmen’s Guild
826 Forest Avenue
Staten Island, N.Y.
Tel: (718) 448-4075
Fax: (718) 448-4517
ABCGNYC.com
New York State Automotive Collision Technicians Association
Centereach, N.Y.
Tel: (631) 941-9647
www.nysact.org
Long Island Auto Body Repairmen’s Association (LIABRA)
Centereach, N.Y.
Tel: (631) 941-9647
www.liabra.com
Westchester-Putnam-Rockland Auto Body Association
Harrison, N.Y.
Tel: (914) 835-5688
www.wpraba.org
New York State Association of Service Stations & Repair Shops (NYSASSRS)
Albany, N.Y. 12206
Tel: (518) 452-4367
www.nysassrs.com
NORTH CAROLINA
Independent Garage Owners of North Carolina Inc. (IGONC)
Raleigh, N.C.
Tel: (800) 243-1560, (919) 782-1560
www.igonc.com
ASA-North Carolina
Raleigh, N.C.
Tel: (919) 846-8799
www.asanc.org
IABA-North Carolina
Tel: (828) 252-0131, (828) 884-2275
No Web site at this time.
NORTH DAKOTA
North Dakota Auto Body Association
Steele, N.D.
Tel: (701) 947-5511
www.ndautobody.com
OHIO
ASA-Ohio
Lewis Center, Ohio
Tel: (800) 441-6518
www.asashop.org/asaohio
Choice Autobody Repair Association (CARA)
Cadiz, Ohio
Tel: (877) 635-2272
E-mail:
www.c-a-r-a.org
Ohio Body Shop Owners Association
Columbus, Ohio
Tel: (614) 589-6262
www.theoboa.org
US Alliance of Collision Professionals (USACP)
Cincinnati, Ohio
www.usacp.org
OKLAHOMA
Oklahoma Auto Body Association (OKABA)
Oklahoma City, Okla.
Tel: (405) 751-1337
No Web site at this time.
OREGON
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
www.aboutnata.org
Oregon Collision Repair Specialists Association (OCRSA)
Boring, Ore.
Tel: (503) 250-1134
www.ocrsa.org
PENNSYLVANIA
AASP-Pennsylvania
Harrisburg, Pa.
Tel: (717) 564-8400
www.aasp-pa.org
Pennsylvania Collision Trade Guild (PCTG)
Philadelphia, Pa.
Tel: (215) 342-1818
www.pctg.org
RHODE ISLAND
Auto Body Association of Rhode Island
Tel: (401) 467-7575
www.abari.net
ASA-Rhode Island
Warren, R.I.
Tel: (401) 739-7247
No Web site at this time.
SOUTH CAROLINA
ASA-South Carolina
Columbia, S.C.
Tel: (803) 736-1489
www.asashop.org/asasc
IABA-South Carolina
Tel: (803) 736-1489,
(336) 210-1947 or (704) 861-0900
No Web site at this time.
SOUTH DAKOTA
ASA-South Dakota
Bedford, Texas
Tel: (800) 272-7467, Ext. 213
www.asashop.org/asasd
South Dakota Auto Body Association
Brookings, S.D.
Tel: (605) 692-4024
www.sdautobody.org
TENNESSEE
IABA-Tennessee
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
TCRA/Tennessee Collision Repairers Association
www.mytcra.com
731-267-3609 or 615-974-1963
TEXAS
ASA-Texas
Austin, Texas
Tel: (800) 606-2728
www.asashop.org/asatx
IABA-Texas
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
VERMONT
Vermont Auto Body Association
Williston, Vt.
Tel: (802) 775-3777
www.vaba.org
VIRGINIA
IABA-Virginia
Tel: (336) 210-1947, (704) 861-0900
No Web site at this time.
Washington Metropolitan Auto Body Association
Washington, D.C.
Tel: (202) 363-1858
www.wmaba.com
WASHINGTON
Autobody Craftsman Association
Renton, Wash.
Tel: (800) 526-3792
www.acanw.com
ASA-Washington
Lakewood, Wash.
Tel: (253) 473-6970
www.asawa.com
Northwest Automotive Trades Association
Portland, Ore.
Tel: (800) 730-7282
www.aboutnata.org
WISCONSIN
Wisconsin Auto Collision Technicians Association
Waukesha, Wis.
Tel: (262) 542-7707
www.wactal.com
Consumer Rights/Steering/Legislative Inquiries:
www.autoclaimshelp.net
This is a website from Diminished Value expert Charlie Barone. Serving Pennsylvania, New Jersey, Delaware, Maryland, District of Columbia, New York, Connecticut, Indiana, Illinois, Michigan, and Wisconsin.
www.bar.ca.gov
From its headquarters in Sacramento and through 12 field offices around California, the Bureau of Automotive Repair (BAR) conducts consumer protection services related to automotive repair. BAR registers and regulates automotive repair dealers, accepts and resolves auto repair complaints from the public, investigates violations of the Automotive Repair Act and, when appropriate, refers cases to law enforcement authorities. BAR also administers a statewide licensing program of repair facilities and service technicians in lamp and brake inspection and repair. BAR licenses more than 34,000 auto repair dealers in California.
www.carinsurance.com
This is an online insurance marketplace, which contains an extensive “Learning Center” with articles, tips, FAQ's and much more.
http://www.collisionsafetyconsultants.com/
This is a website that provides no cost post repair inspections. Their goal is to make sure that North Carolina vehicles are being repaired under safety guidelines and that your vehicle is returned to you at pre-accident condition in regards to function, safety, appearance and value. In addition to making sure North Carolina auto repair facilities are doing their jobs correctly; they are also making sure that the Insurance Companies are not taking advantage of their customers. All of their data is being turned over to the North Carolina Insurance Commissioner’s office, at their request.
https://collisionsafetyconsultants.shutterfly.com/
This is a website where you will you'll find day-to-daypictures taken of Bad Repairs found and the interesting stories behind them.
www.ican2000.com
Official website for the Insurance Consumer Advocacy Network (I-Can), an organization dedicated to informing consumers of their rights and options in vehicle repair and service.
www.insurancegripe.com
This is a website that consumers can go to in an attempt to gain assistance from retired insurance execs to file complaints with the insurance commissioner if they are not satisfied with the handling of their claim.
http://www.mdinsurance.state.md.us/sa/jsp/Mia.jsp
This is a website from the Maryland Insurance Administration (MIA) with information on how to file a formal complaint against an insurance company in Maryland. It features information and facts on the role of the MIA in handling complaints as well as online resources and downloadable complaint forms.
www.naic.com
This is a website that you can log into and search for consumer complaints filed against specific insurance carriers state by state and the results of the resolution of the complaint.
www.propertycasualty360.com/pages/claims-guidelines.php
This isa website that will allow you to view by state the STATE guidelines insurers must follow in handling claims
www.ripoffreport.com
This is a worldwide consumer reporting website and publication, by consumers for consumers, to file and document complaints about companies or individuals.
www.safekids.com
This website will give you information on child safety seat regulations.
http://www.safercar.gov/parents/CrashSeats.htm
This is an additional website where you can retrieve information in regards to child safety seat regulations for replacement after a collision.
http://www.scc.virginia.gov/boi/complaint.aspx
This is a consumer resource guide from the Virginia State Corporation Commission’s Bureau of Insurance, containing information and instructions on how to file a complaint against an insurer as well as an FAQ section and downloadable complaint forms.
www.takingthehill.com
This website is ASA’s legislative website, whereas you can search for any legislation going on in your state that affects the automotive industry. This website also will give you the email addresses for your Political Representatives. It will provide you a forum to contact your insurance commissioners as well to file complaints or to enlist ASA’s assistance in resolution or tracking of complaints.
www.stopsteering.com
This website contains OEM position statements and basic information on aftermarket parts, claims handling, insurer steering practices and other matters consumers should consider during the repair process.
http://www.vehicleinfo.com
This website contains consumer-based articles related to the automotive repair industry, written by attorney and consumer advocate Erica Eversman
http://www.crashrepairinfo.com
Continuously improve the quality of collision repair available to vehicle owners. The interests of all parties involved in the collision repair process are best protected when the vehicle owners are allowed to make informed decisions regarding collision repair to their vehicles. Active participation by all parties involved in the collision repair process is necessary if the quality of the collision repair available to vehicle owners is to continuously improve. Open discussion among those involved in the collision repair process and reliable sources of collision repair data are paramount if the quality of collision repair is to continuously improve.
Diminished Value
www.vehicleinfo.com
Erica Eversman’s website which contains her blog ‘Automuse’, articles she’s written, industry information (including much from the New York case) and other consumer advocacy information. Also include on Erica’s site is a low cost ($89.95) diminished value service which is helpful in those situations where a detailed vehicle inspection and thorough report is not necessary.
www.wreckcheckcarscan.com
The nation’s oldest and best collision post repair inspection/diminished value assessment service. On the website the user can learn valuable consumer advocacy information and get in contact with the Wreck Check professional nearest to them – including - me.
Axalta (Formerly DuPont Performance Services)
Website that includes Performance Services such as Education, Consulting, Performance Groups, Tools, and Performance Alliance that will help improve profitability by driving more work “TO” your repair center and then optimizing how quickly and cost effective you get the vehicles “THRU” your repair center.
www.dpslibrary.dupont.com
This site is designed to provide you with additional content related to the DPS Educational classes, Business Councils, or Local Performance Groups you might attend. For access to this site, please contact your local DPC Sales Representative or Business Development Manager.
www.dupont.com (For more on DuPont check out YouTube:www.youtube.com/dupont)
The global population will surpass 9 billion by 2050, bringing increased pressure to supply enough nutritious food, decrease dependence on fossil fuels, and protect people and the environment. Solutions to these challenges will take collaboration on a global scale. With our science-driven expertise and our global collaborations, we are developing innovative and sustainable solutions.
www.gatessolutions.com
As a Performance Alliance member this site gives you access to view and update your repair center profile, marketing tools, customize standard operating procedures, upload shop digital pictures, and access Performance Alliance and Performance Feedback reports.
www.pa24.com
This website is intended for consumers who are searching a performance alliance qualified local repair center within their community or within range of their zip code.
www.pc.dupont.com
DuPont Performance Coatings is the world's leading provider of innovative products, services, and solutions aimed at improving the efficiency and effectiveness of the vehicle refinish process. From the back of the shop to the front of the shop, no one does more to help refinishers improve productivity. Website includes links to DuPont Refinish, Standox, Spies Hecker, Nason, Hot Hues, DuPont Imron, DuPont Industrial Coatings, DuPont Commercial Finishes, DuPont Aviation Finishes, DuPont Marine Finishes.
www.pcxclaims.net
This website provides insurers with the tools to develop, manage, and motivate supplier networks. Performance Claims works with over 12,000 body shops throughout the United States and ties in directly with Shop Locator.
www.respexam.com
This is a 3M website for the mandatory respirator medical evaluation for employees. A five-minute video at the site explains the process. You create a "respirator profile" for the job. The person you've offered the position to can answer screening questions online in English or Spanish. Based on the answers, you will receive a letter saying he or she is cleared or that additional information or medical screening is required. The fee for the process is similar to that charged by a local provider of this service, but the online process makes it all paperless and easier to maintain confidentiality.