Resourcing and Talent Coordinator

JOB DESCRIPTION

Job Title:

Resourcing and Talent Coordinator

Hours of Work:

35 hours per week

Department:

HR People Department

Location:

Goodison Park

Responsible to:

HR People Manager

Grade

Role Summary

This role will take responsibility for recruitment coordination, administration and talent identification across casual and employed roles across the full Everton Family. Working closely with the HR People Manager and People Partners you will play a key role in bringing talent into the Everton Family, from advertising, shortlisting and interacting with candidates you will ensure that roles are filled within a timely manner. In addition to reactive recruitment you will adopt a proactive approach to talent acquisition, sourcing and building a pipeline of talent ensuring the Club has the right talent in the right place at the right time, minimising the need to use recruitment agencies and engage with candidates directly conveying the unique values and ethos of the Everton Family.

Key Responsibilities

Recruitment administration

Provide a full administrative service to support resourcing activities for the Everton Family, as part of the HR team, to ensure delivery of a cohesive and effective service.
Answering all recruitment related enquiries, responding to all telephone calls, and managing e-mails delivered to the Recruitment mailbox.
Reviewing job descriptions as and when requested ensuring that they are aligned with Club template.
Creating job advertisement in line with key legal guidance and Club tone and style to share with the HR People Partners for review and approval
To manage the applicant tracking system and administration of this,
To ensure that any questions are asked via the ATS upon application
Provide reports and MI as requested on recruitment including, time to hire and cost per hire.
To provide all interview invites and correspondence with candidates regarding the interview process
To create a candidate interview pack highlighting key information about the Everton family, the values and culture and the interview process.
To support the HR People Manager in the creation of competency based interview templates ensuring our Club Values are front of mind.
To manage and oversee all correspondence to candidates including rejection emails and invites are sent promptly and provide an excellent candidate experience
To prepare interview packs with the people services team as required and scan following interview

Recruitment coordination and advice

To provide advice and guidance on job advertising including job boards and where best to place adverts
To review the market and keep a track of relevant job boards, meeting with and understanding costings to share with the HR People Manager.
To review and meet recruitment agencies as and when required with the support of the HR People Partner for the department under consideration.
To keep a track of applications received across all vacancies highlighting any with low interest and recommending ways to attract interest
Consider diverse media and job boards ensuring that our adverts are accessible for all.
To shortlist all roles based upon the advice and guidance given from the HR People Partner.
To ensure that all vacancies are filled within a timely manner
To participate in interviews for roles as and when required.
To provide support and input into interview questions and tasks as and when required
To provide thoughts and feedback on candidates as requested
To keep in regular contact with candidates ensuring an excellent candidate experience and journey
To advise candidates of the outcome of their application both via offer or with regret letting candidates know they have been unsuccessful
To keep in regular contact with candidates between offer and start date to ensure that they have a regular line of communication with the Everton Family
To play a key role in the onboarding of new starters
To oversee relocation and provide support as and when requested
To act as a disability confident ambassador

Talent Acquisition

To work with the HR People Manager to understand the resourcing challenges across the Everton Family.
To proactively source candidates using CV search tools and LinkedIn
To build a pipeline of talent ensuring that key talent is available for key roles across the Club
Keep up to date with the employment market gaining a deep understanding of trends and talent shortages
Use social networking and engagement via the Club employee brand to attract the passive job market.
Map the market, key roles and departments as directly by the HR People Manager,

Other Responsibilities

To take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
To manage the areas of responsibility attached to the post or commensurate with the role as required by the HR People Manager.
To encourage and promote the values of Everton Football Club and to comply with the required standards of conduct and so promote the Club within the community by acting with integrity and honesty.
To promote, adhere to and implement the Clubs Equality and Diversity Policy and to work consistently to embed equality and diversity within Club.
To mentor and guide members of the HR People team and develop their knowledge of all people matters.
Ensure that all work is completed in a priority basis, and work meets a high degree of professionalism, quality and craftsmanship.
To maintain a knowledge of current employment law.
To attend staff meetings as required
To attend training courses and external seminars and meetings as appropriate/required.
To be aware of current trends and best practice.
To continually look for ways to develop and improve the HR service provision.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable

Very high standard of written English as well as professional communication skills over the telephone and face-to-face.
Excellent IT and technical expertise, with the ability to trouble-shoot technical problems.
Fluency in using HR Information Systems.
Friendly, professional manner
Ability to analyse and report on data.
Excellent organisation skills, with the ability to manage multiple concurrent tasks and activities and prioritise work load accordingly.
Project management skills
Ability to work flexibly and under own initiative to achieve objectives and also as a member of a team.
Accuracy and attention to detail
An ability to adapt quickly, be flexible in the face of change and solution orientated
Ability to remain calm under pressure
Ability to handle challenging conversations and communicate across all levels.

Knowledge & Experience
Essential / Desirable

Experience of working within a confidential environment
Experience of working within a customer focussed environment
Experience of working to tight deadlines
Experience of administration and managing multiple tasks at the same time.

Experience of using applicant tracking systems and onboarding tools.

Working knowledge of Office 365

Experience of working within an internal resourcing team.

Personal Attributes
Essential / Desirable

A confidential and discrete approach..
A personal commitment to continuous development both of the department, the service provision and to your own personal development.
A team player
Responds positively to change.
A commitment to providing outstanding service.
Evidence of on-going professional development.

Qualifications
Essential / Desirable

Degree in a business-related discipline
CIPD practitioner

GENERAL RESPONSIBILITIES

General Responsibilities

Employee Relations

To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.