FOOD BANK OF CENTRAL & EASTERN NORTH CAROLINA

Job Description

Job Title / Food Resources Coordinator (Central)
Department / Food Resources/Operations
Branch Location / Durham, Raleigh, Sandhills (TBD)
Reports To / Retail Program Supervisor
Revision Date / March 16, 2018
Type of Position:
Full-time
Part-time
Seasonal/Temporary
Intern / Hours per Week: 37.5
Exempt
Non-Exempt
Schedule: 8:30am-5:00pm M-F
POSITION SUMMARY
The Food Resources Coordinator (Central) will interact extensively with members of the food industry, particularly local food donors and our retail industry contacts to secure food and non-food essentials for the Food Bank and its partner agencies. This will entail significant contact with our local food donors as well as our partner agencies in the eastern part of our service area. The Food Resources Coordinator will work closely with our partner agencies to grow food resources locally in the counties served by our Durham, Raleigh and Sandhills Branches.
RESPONSIBILITIES
  • Thoroughly understand the Food Bank of Central & Eastern North Carolina, its mission and policies, culture, values, history, key stakeholders, and programs.
  • Identify, solicit and cultivate local food donors in the eastern portion of our service area (Durham, Raleigh and Sandhills Branches). Help coordinate logistics to access that food, including setting up agencies, transportation, and may include soliciting volunteers to help pick up food or even glean fields if needed.
  • Strengthen relationships on a consistent basis with donors, staff, and partner agencies.
  • Cultivate and educate food donors in the local retail grocery industry area and encourage each retail grocery store to donate food and non-food items to the Food Bank and/or its partner agencies.
  • Document visits, contacts, accomplishments, and potential food resource development opportunities.
  • Follow-up on donor or partner agency concerns or questions.
  • Successfully complete all food safety training required by the organization.
  • Provide training to partner agencies to operate within the standards of the Food Bank’s Retail Donation Program. This entails:
  • Food safety training so that all food is being handled properly and in a safe manner
  • Ensure food donations are being handled properly and in a safe manner
  • Work with partner agencies and ensure they understand the importance of food safety and traceability
  • Provide follow-up with partner agencies to ensure that receipt of donation categories areproperly documented
  • Ensure the partner agency(s) can handle all the different product categories in a safe manner
  • Help coordinate receiving/distribution of acquired food/produce with all members of the Operations Team when necessary.
  • Solicit speaking and public relations opportunities such as speaking engagements at trade shows, food conferences and other local food events or meetings.
  • Perform any other duties as directed by the Product Logistics Manager and Vice-President of IT & Operations.

MINIMUM REQUIREMENTS
  • High school diploma or GED
  • A minimum of 1-2 years of customer service experience required
  • Must have excellent communication skills (verbal, public speaking, and written)
  • Demonstrated independent judgment and analysis required
  • Must have strong inventory food management software skills
  • Must demonstrate proficiency in Microsoft Excel, Outlook, Word, Publisher and PowerPoint
  • BS/BA Degree in Business Administration, Human Services or similar discipline required
  • An equivalent combination of education and experience may be substituted
  • Excellent driving record as extensive travel throughout the eastern part of the Food Bank’s 34 county service area required
  • Valid NC driver’s license

QUALIFICATIONS/EXPERIENCE
  • Must believe in the mission of the organization
  • Familiarity with the food industry with significant produce industry experience strongly preferred

PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is often required to sit and must occasionally stoop, kneel, or crouch. The employee must often lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the responsibilities of the job, the employee is required to work in a warehouse (10%), drive throughout our 34-county service area (60%) and in an office (30%). (This is an approximate measure and will vary day to day based on operational priorities). The employee will be required to drive an automobile and may need operate a forklift if needed. The employee will be required to interact with Food Bank personnel in the warehouse(s). In doing so, the employee will occasionally be exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.
WORKING CONDITIONS
General and office warehouse environments.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, and to stoop, crouch or crawl.
While performing the responsibilities of the job, the employee is required to work in an office setting. The employee will be required to interact with Food Bank personnel in the warehouse(s). In doing so, the employee will occasionally be exposed tomoving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
Warehouse can be extremely cold at times and extremely hot during the summer months.
The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.