Do you mainly send your specimens to:
London
(Institute of Ophthalmology) / Sheffield
(Royal Hallamshire Hospital) / Manchester
(Manchester Royal Infirmary) / Liverpool
(Royal Liverpool Hospital)
Many thanks for taking the time to complete this User Survey. As part of our UKAS Accreditation Process, and as we strive to provide a continually improving service, your views and ideas are important in moulding our future and how we can meet your needs and requirements.
Please answer the follow questions by scoring them between 1 (Strongly Disagree) and 4 (Strongly Agree), feel free to add any additional comments in the boxes provided, or separately.
Current Service: / Response / Further CommentI am receiving reports in good time. / 1 / 2 / 3 / 4
The amount of information provided on the reportis appropriate for my needs. / 1 / 2 / 3 / 4
Reports are easy to understand.
/ 1 / 2 / 3 / 4Problems and issues are dealt with quickly and efficiently, to my satisfaction.
/ 1 / 2 / 3 / 4Advice from clinically qualified staff is clear and useful. / 1 / 2 / 3 / 4
Clinically qualified staff are easy to contact.
/ 1 / 2 / 3 / 4I am happy with the range of tests available (see below). / 1 / 2 / 3 / 4
The overall service is meeting my needs.
/ 1 / 2 / 3 / 4Possible Future Developments:
In addition to histopathology/cytology, are there other laboratory-based investigations for eye specimens that you would find useful?
/ Yes/No / If yes, please elaborate:Any other comments regarding quality improvement:
How often do you use our services (mark as appropriate)?
Daily / Weekly / Monthly / Annually
Would you describe your practice as mainly: / Adnexal / External / Vitreo/retinal / Other
Optional Information:
Print Name: ...... Contact details:...... I do not wish to receive a report of the findings of this survey
Please return your completed survey with any specimen by the 11th of December.Thank You