INTERNSHIP POSITION:

Client Relations and Administrative Intern(15-20 hours, Paid)
Deadline for Applications: October 2nd or until filled
Note, we will be reviewing applications upon submission and potentially interviewing candidates ahead of this deadline.

Organization Description:

Iowa International Center is a non-profit organization that exists to build cultural respect at home and around the world, one person at a time. Each year the Iowa International Center works with over 150 international visitors from more than 60 countries. Other programs include interpretation and translation services, international events and dialogues. More information is available at

Internship Description:

The International Language Program Intern is an integral component of the Iowa International Center’s language office, Iowa’s premier interpretation and translation service staffed by over 100 interpreters/translators. He/she will gain critical business, marketing and administrative experience through assisting in client and business development efforts, creating and updating marketing materials, scheduling interpretation appointments for onsite services and interacting with a diverse workforce.

Benefits & Opportunities

  • Gain real-world work experience and develop/enhance skills in the areas of marketing, project management, research, problem solving and interpersonal communication
  • Increase knowledge and appreciation of other countries and cultures
  • Receive academic credit (pending your advisor’s approval)

Responsibilities:

  • Coordinate schedules for onsite interpretation requests through client and interpreter interactions
  • Update and assist contact management system transition from FileMaker Pro to Salesforce
  • Research language information and potential clients to foster business and resource development
  • Manage small translation projects from generating an initial client quote to project fulfillment
  • Organize and promote interpretation and translation training events
  • Assist in interpreter/translation recruitment efforts through contacting community groups and universities
  • Develop and update marketing materials and strategies for the Free 24/7 Emergency Line and for-fee services

Qualifications:

  • College student or recent graduate seeking professional experience and/or academic internship credit
  • Background in any of the following (but not limited to): business, marketing, management, international relations, political science, foreign language and finance
  • Excellent verbal and written communication skills, including strong interpersonal skills
  • Ability to be self-directed and work independently while also working as part of a team
  • Ability to handle multiple tasks, set priorities and deadlines, and maintain accurate records
  • Problem solving skills, including the ability to resolve conflicts and recommend an appropriate course of action
  • Proficiency with Microsoft Office software (Excel required); knowledge of databases a plus (FileMaker Pro and Salesforce)
  • Experience working with QuickBooks software preferred
  • Cross-cultural living experience and/or knowledge of a foreign language preferred

Work Schedule & Stipend Information:

  • Internships occur during fall, spring, and summer semesters; Preference may be given to applicants available for multiple semesters
  • Must commit 15 hours per week; weekly schedule is negotiable and flexible (Program Hours:9:00 AM-6:00 PM)
  • $7.50-$10.00 per hour, hourly rate based on experience

For consideration please submit a completed application, resume and cover letter to the intern manager.

Please direct application and inquiries to:

Janet Norton, Intern Manager

Iowa International Center

319 7th Street, Suite 200, Des Moines, IA 50309

Phone: 515-282-8269, ext. 12 | Fax: 515-282-0454

E-mail:

This application is for the following position(s):

☐International Language Program Intern

☐Marketing and Communications Intern

☐International Visitor Programs Intern

☐Administration Intern

Note – if you are applying for multiple positions, please attach a cover letter for each indicating your specific qualifications.

Personal Information

Name: ______

Address: ______

E-Mail: ______Phone:______

Academic Information

College/University: ______GPA: ______

Year in school: ______Major(s): ______

Availability

Semester applying for (circle): FallSpringSummer

Indicate days and hours available (must be available 15-20 hrs per week, between 8:00 a.m. – 5:00 p.m. in 3-4 -hour increments):

(M)______(T)______(W) ______(TH) ______(F)______

Preferred start date: ______Preferred end date: ______

Academic Credit

If you intend to receive academic credit for this internship, please provide your advisor’s contact information:

Advisor’s name: ______Phone: ______

Background Information

Please attach a resume or describe your work experience below, including the nameof the companies or organizations you’ve worked for, their address, phone number and type of business, as well as your position and length of service.

  1. ______

______

  1. ______

______

______

  1. ______

Background Information (con’t.)

Have you traveled internationally or studied abroad? Please describe: ______

______

Activities/awards/community service: ______

______

Foreign language skills (indicate skill level): ______

______

Computer skills (please list specific software/programs): ______

______

Additional Information

Please describe your career goals: ______

______

Why do you want to intern with Iowa International Center? ______

______

What new skills would you like to gainfrom this internship? ______

______

______

How did you learn about Iowa International Center? ______

______

If you have additional information you’d like to include in your application, please include it here:

______

______

References

Please list name and phone number of two references. Indicate relationship as personal, work or school:

1. Name: ______Relationship: ______

Phone: ______E-Mail:______

2. Name: ______Relationship______

Phone: ______E-Mail:______

Please submit this complete application, a cover letter and your current resume to:

Janet Norton, Intern Manager

Iowa International Center

319 7th Street, Suite 200, Des Moines, IA 50309

Phone: 515-282-8269, ext. 12 | Fax: 515-282-0454

E-mail:

Page 1 of 4