Claims Team - Europe
The Navigators Protection & Indemnity Claims team offers a wealth of knowledge and experience covering all areas of Marine insurance. Our professionals have a depth of experience and the expertise required to resolve the most complex claims efficiently and with a proactive and pragmatic approach to claims handling. We work closely with a carefully selected panel of approved experts ensuring a high level of service is provided, while developing a close partnership with our underwriting departments to ensure an enhanced understanding of our clients. Integrity, professionalism and pride are the cornerstones of our approach to claims services provided.
Quotes from the Industry:
“The common thread I have found running through my interactions with the members of the Marine Claims division of Navigators is that they are always prepared, proactive and professional.”
“We have always found the Claims teamto provide a highly professional, balanced and expeditious servicein respect of our clients’ claims.”
“The Navigators P&I Claims team has a clear understanding of its clients’ business and commercial needs. This is borne out of the team’s extensive knowledge and experience in this specialised sector.”
“The team’s straightforward and pragmatic approach to claims handling brings with it distinct benefits for those who choose to insure with Navigators.”
“The most satisfied reflection from our client is that Navigators is quick to respond, professional in service and has a cooperative and understanding attitude toward their clients.”
Anthony DesbroussesP&I Complex Claims Specialist
Email:
Office:++44 (0) 207 220 6918
Mobile:++44 (0) 751 529 2281 / Anthony joined Navigators in 2007 having worked for two P&I Clubs of the International Group and a well-known network of P&I correspondents in West Africa. He holds a LLM in legal aspect of Marine Affairs (distinction) from Cardiff University and enjoys dealing with cross section incidents involving collision, salvage, general average, Scopic, wreck removal, H&M and FD&D. He is very much a team player and enjoys supporting his colleagues in Underwriting and Loss prevention, by sharing information on claims patterns and advising on Policy issues.
Areas of Specialty
- Salvage, Scopic
- Cargo, General Average
- Wreck Removal
- FD&D: recoveries, shipyard disputes, Charter parties and Bills of lading
- Damage to oil rigs and jetties
- Collisions
- Pollution
- Crew death, injury and repatriation
- French Language
- Negotiation skills
Michelle Smalley
Complex Claims Specialist
Email:
Office: ++44 (0) 207 220 6982
Mobile: ++44 (0) 792 160 4390 / Michelle joined Navigators in 2012 from a leading International Group P&I Club headquartered in London where she handled all aspects of P&I and FD&D matters. Michelle studied at London Metropolitan University obtaining a Post Graduate Diploma in Maritime Law and has been working within the Maritime insurance industry since 1999. During this time she gained extensive P&I experience, both in the London market working for a large ship owner and leading P&I Club and in the Far East, and was selected for P&I claims secondment in Singapore. In addition to practical assistance Michelle has provided advisory assistance to clients on a broad range of contractual issues and currently works within the Protection and Indemnity division of the claims team based in London. Michelle is committed to handling all aspects of P&I claims, providing both practical claims support, as well as advisory assistance to Clients and Underwriters alike, with regard to various contracts, claims records and trends.
Areas of Specialty
- Multifaceted /Major P&I casualties
- Wreck removal
- Cargo disputes
- General Average
- Pollution
- FFO damage
- Crew death, injury and repatriation
- Collision
- FD&D: Charterparty disputes
January 2017