ICS Overview
AGENCY: ______
Address: ______
Phone: ______Fax: ______
Email: ______
IMPORTANT CONTACTS & NUMBERS
COUNTY OFFICE OF EMERGENCY SERVICES / CADRE / CITY OFFICE OF EMERGENCY SERVICESContact: / CADRE Administrative Coordinator / Contact:
Address: / 2710 North First Street
San Jose, CA 95134 / Address:
Phone: / Phone: 408-577-2175 / Phone:
Fax: / Fax: 408-577-2030 / Fax:
Email: / Email: / Email:
Website: / Website: www.cadresv.org / Website:
Management Section
Leads the response; appoints and empowers section leaders; sets tone and standards for response. Encourages section work and communications. Key positions reporting to the Management Section include:
Public Information Officer Safety Officer Liaison Officer (if needed)
Operations Section
Handles key actions including first aid, search and rescue, fire suppression and securing the site.
Planning Section
Gathers and validates information. Plans for future response and coordinates the Incident Action Planning process.
Logistics Section
Finds, distributes, and stores all necessary resources (supplies and people) to respond appropriately.
Finance Section
Tracks all expenses, claims and activities and is the record keeper for the incident. Manage and submit any reimbursement claims.
CADRE 2 of 27 Edited 04/04/2016
Annex A – Field Checklists
Active Shooter Response Checklist 4
Finance Section 6
Generic Activation Field Checklist 7
Generic Demobilization Checklist 9
Incident Commander Checklist 10
Liaison Officer 17
Logistics Field Checklist 18
Operations Section Chief 20
Planning & Intelligence Field Checklist 21
Public Information Officer 22
Safety Officer 25
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Annex A – Active Shooter Response Checklist
Active Shooter Response Checklist
Readiness – Before the EventGo-Kit Duffle
o Phone number for coordination support organization
o Phone
o Social Media information
Activation – During the Event
Assess the situation:
· If you cannot run, go to your hiding place and prepare to fight if needed
· Discuss hide and fight plans with anyone else with you
· Do not attempt to manage the event until the shooter has been controlled
Run, if you can do so safely.
· Get to a location OFF THE PROPERTY. Do not go to your car.
· Call 9-1-1 to report the incident and your location
· Call your coordination support organization and tell them where you are
· Establish a meeting location for staff
Start your Activity Log (ICS 214). Fill in your name, location, date, and the time you established your activity. Continue to document all relevant information.
As you identify others who were able to get offsite:
· Assign roles (Incident Commander, PIO, Planning & Intelligence, Logistics, Finance)
· Attempt to find out if anyone is injured
· Inform stakeholders, clients and staff ASAP and provide regular updates
Coordinate and cooperate with Police and Fire on scene.
Decide if the building can be reopened. If not, implement contingency plan.
Let police and fire address the media. Only comment on what you will be doing to support staff, families and recovery.
Demobilization – Before Leaving the Command Post
Review Generic Demobilization Checklist.
Submit all costs/receipts to Finance.
Readiness – Before the Event:
Review Generic Readiness Checklist.
Identify a coordination support organization.
Discuss lockdown procedures with clients and staff.
· Brainstorm ideas on where to run, hide or how to fight
· Encourage active shooter training
Establish a private Social Media group or other method of keeping stakeholders, clients and staff updated.
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Annex A – Finance Section Checklist
Finance Section(Reports to the Incident Commander)
Mission: The Finance/Administration function in the field manages all financial, administrative and cost analysis aspects of the emergency.
Activation – During the Event
Review Generic Activation Checklist.
Coordinate equipment and supply purchases with the incident commander and logistics.
Keep a log of all costs and injuries.
Establish a time tracking mechanism to establish the cost of the emergency.
Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.
Participate in all Incident Action Planning meetings.
Keep the Incident Commander informed as needed.
Demobilization – Before Leaving the Command Post
Review Generic Demobilization Checklist.
Readiness – Before the Event
Review Generic Readiness Checklist.
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Annex A – Generic Activation Field Checklist
Generic Activation Field Checklist
Activation – During the EventPut on your vest and hard hat and go to the identified evacuation site with your Go-Kit and other necessary supplies.
If it has not already been started, establish a Team Check In Sheet (form 211B).
· ALL TEAM MEMBERS SIGN IN (Building ERTs, Staff, CERT, Ham Radio, Medical, etc.)
· Call the members on your bull horn and ask them to Check In
· BE SURE TO FILL IN THE TOP OF THE FORM with date/time/location!
Keep staff, clients and visitors informed of the event status as appropriate.
Request additional supplies through existing channels.
Track Costs
Certain costs beyond your normal operating costs may be reimbursable. No expenses can be reimbursed without proper documentation.
Therefore, it is critical that you
· Save all receipts – forward them immediately to the Finance Section Chief
· Log expenses
· Monitor overtime
Do not talk to the media. Refer all media inquiries to the Public Information Officer who will be at the Command Post or in the EOC.
Take breaks, eat and stay hydrated.
SIGN OUT (ICS 211B) at the check in location when the event is completed. Document any lessons learned and provide them to your Supervisor for inclusion in the After Action Report.
Team Responsibilities
· Your own safety is #1
· Always work with a Buddy
· Wear personal protective equipment
· Only do what you have been trained to do
· Think and SIZE UP the scene before acting
· Hazardous materials means to stay UPHILL, UPWIND and UPSTREAM
· Know your limits!
· Use your creativity to ADAPT, IMPROVISE and OVERCOME!
CADRE 26 of 27 Edited 04/04/2016
Annex A – Generic Demobilization Checklist
Generic Demobilization Checklist(For ALL Field Response Personnel)
Activity – After Your Shift or the End of the Event
Brief your oncoming shift replacement.
Return your vest and supplies to storage.
Complete all paperwork; deliver to Planning/Intell Section. (Fill in dates, times, avoid abbreviations and acronyms).
Submit all receipts to Finance Section or Incident Commander.
Determine need to restock equipment/supplies for your position.
Prepare a list of:
· Lessons learned for After Action report (to Planning/Intell Section)
· Needed changes to checklists (to Emergency Services Coordinator)
· Requests for replacement supplies/equipment (to Logistics)
Meet with stakeholders to discuss lessons learned.
Prepare recommendations for recognition of groups/individuals/agencies/suppliers who provided exceptional support.
Be alert for critical incident stress symptoms in yourself or those you supervise.
Leave your contact phone number and email with Planning & Intelligence.
Do not release information to the media unless authorized by Public Information Officer.
SIGN OUT!
CADRE 26 of 27 Edited 04/04/2016
Annex A – Incident Commander Checklist
Incident Commander Checklist
INITIAL ACTIONSFor all EXTRAORDINARY events
EXCEPT Lockdown/Active Shooter (separate checklist).
First person(s) who becomes aware of the incident should follow
this checklist regardless of rank.
1. Get to a safe location to address the issue.
· If there is a bomb threat, do not use phones until you’re in the parking lot.
2. Is this a fire, police or facilities emergency? Report the emergency to the appropriate responders.
Call 9-1-1 (insert local 10-digit emergency number) and Facilities (insert phone number)
· Identify yourself as the Incident Commander
· Describe the emergency and location
· Ask them to advise the incoming units that you would like to to establish a Unified Command and arrange a meeting place
3. Evaluate the impact and determine the appropriate segment(s) of the site who are affected.
4. Is anyone in danger?
Initiate appropriate fire alarms, Public Address or other notifications.
5. Is EVACUATION in progress?
· Set up an outside Command Post
· Ensure all staff, clients and visitors are out of the building
· Treat minor injuries
MORE EVACUATION INFO ON FOLLOWING PAGES
6. Is building closure needed?
· Make appropriate notifications
· Post information on website and social media
7. Are you in charge? If unsure, DO NOT DELAY. Follow steps 1-6 above first.
· Go to PAGE 5 of this Checklist
· Attempt to contact the people above you on the list
· Leave messages if you get voicemail
· If you are unable to reach a live person, YOU ARE IN CHARGE
RESPONSE PHASE
Review Generic Activation Checklist.
Are you part of the field response to the event?
Can you oversee the event or do you actually need to help out?
· Decide if you need to hand over this checklist (and the role of Incident Commander) to someone else.
Establish a Unified Command
· Designate a Command Post location – physical or virtual – unless first responders have already established one. Attempt to co-locate with first responders.
· If you haven’t make contact with the responder Command Post, call your 9-1-1 Dispatch Center and tell them your location so that the Incident Commander can find you
· Make any necessary notifications that an emergency is in progress
Assign a Public Information Officer (PIO) to manage the media and inform the public.
· Identify stakeholder groups who should receive information
· Decide what instructions or information should be sent out
· Ensure the PIO is coordinating any website updates, emails, press releases, social media, etc. with the EOC (if activated) and other affected jurisdiction/agency PIOs
Organize your team based on functions needed. Write down who is assigned to each function (refer to last page of checklist for Organization Chart).
· Operations – Will be law, fire and/or facilities. Find out who the supervisor is.
· Law Branch of Operations – security, perimeter
· Public Information Officer
· Assign a Situation Unit (2-3 people) – assess situation
· Communications Unit (ham radio and FRS or other methods)
· Logistics Branch (facilities staff with vehicles)
· Anyone else needed for the event (refer to Organization Chart for other possible positions)
Is emergency impacting the greater community?
· Immediately contact and coordinate with the City
SAFETY: Assemble and brief the team
· Refer to SPECIAL CONSIDERATIONS to determine additional concerns
· Instruct all participants to review their checklists and document their actions
Team Briefing
Explain the current situation and objectives.
Remind them of Safety Rules.
· Your own safety is #1
· Always work with a Buddy
· Only do what you have been trained to do
· Think and SIZE UP the scene before acting
· Know your LIMITS
· Hazardous materials means to stay UPHILL, UPWIND and UPSTREAM
· Use your creativity to ADAPT, IMPROVISE and OVERCOME
Establish a time to reevaluate the situation and objectives (Incident Action Plan).
Reporting requirements for your log (ICS 214) (all that apply)
· Time you called 9-1-1
· Time the Command Post was established
· Time you notified additional staff
· Team member assignments
· Time any evacuated buildings are empty
· Number of people injuried or missing
· Other decisions affecting the response
· Coordination activities with outside agencies
· Time event is under control
Is the EOC needed for support for Response OR Recovery?
· Request the EOC be activated
· They will decide where the EOC should be located (at primary location or another appropriate site) and will identify needed staff, departments.
· Begin transitioning EOC team members from field duties to EOC duties if needed
DO NOT LEAVE YOUR POST without designating someone to continue with your Incident Commander Checklist.
Ensure that people on “mobile” assignments are always sent out in pairs.
Evaluate available communication methods and use the most appropriate:
· Email – All staff
· Face to Face – Making decisions
· Ham Radio – City, County
· Runner – When communications are down, or non-urgent written information
· Satellite Radio – When other communications are down (City, County)
· Telephone – Individual messages, sensitive information
· Text – Individual messages, sensitive information
Ensure that all stakeholders are kept informed, including CADRE.
HEAD COUNT PROCEDURE – Only for Evacuation / extended stay events
· If the event is going to require people to remain outside for an extended period, conduct a head count to determine food, water, and sanitation needs.
WHEN THE EVENT IS ENDING
Coordinate with the Law/Fire Incident Commander if appropriate.
· Determine a time for the "All Clear to reenter the building" or “Building closure” announcement
Ensure that all paperwork is collected and turned in to the Incident Commander or Planning and Intelligence Section.
Remind everyone to Sign Out.
Schedule a debrief for your team.
Consider the need for Critical Incident Stress assistance.
PEOPLE AUTHORIZED TO BE THE INCIDENT COMMANDER
UNDER UNIFIED COMMAND
Do not delay. Attempt to call the people above you on the list. Leave messages if you get voicemail. If you are unable to reach a live person, YOU ARE IN CHARGE.
1. ______
2. ______
3. ______
4. ______
5. ______
PEOPLE AUTHORIZED TO BE THE EOC DIRECTOR
Policy statement about who may make decisions on behalf of the organization.
Succession Order List
1. ______
2. ______
3. ______
4. ______
SPECIAL CONSIDERATIONS
FOR POWER OUTAGE – Closing the building
· Identify a central location (parking lot or building) to house staff/clients who are waiting for rides to arrive. Provide light using headlights, flashlights, cell phone lights, etc.
FOR EXTERIOR GAS LEAK (SHELTER IN PLACE or EVACUATION)
· Work closely with the Fire Incident Commander to make sure that the leak is not affecting evacuation sites or buildings that have been ordered to Shelter in Place
FOR LOCKDOWN
· Assess the “Run, Hide, Fight” options. Do not attempt to manage the incident while in Lockdown. Follow the Active Shooter Checklist.
Readiness – Before the Event insert any readiness activities here
Go-Kit Duffle
o Hard hat and vest
o Bullhorn
o First aid kit and medical gloves
o Goggles and leather gloves / o Flashlight
o Whistle
o Phone and radio
o Water and snack / o Clipboard and pens
o Printed phone list and other role-specific documents
o Forms:
– Sign In 211B
– 214 Activity Log
TEAM ASSIGNMENT SHEET: