Scoil Bhríde,

Nurney,

County Kildare.

Te/Fax: (045)526767

Email:

Roll no: 16345A

Complaint/Compliment Form
In relation to a complaint this form:
  1. Must only be used having first consulted and read in full our School’s Complaints Policy
  2. Must only be filled in regarding STAGE 1 (part 1.2) of the National Primary School’s Complaints Procedure, agreed by the teachers’ union and management bodies (which can be found in Appendix A of our School’s Complaints Policy)
  3. This form is only to aid the principal in getting the details of the complaint/compliment

Are you making a / (tick below as appropriate)
(i) complaint (please fill in parts A,B,C)
(ii) compliment (please fill in parts D,E,F)
Part A – Details of complaint(please attach extra sheets of paper if necessary)
Signed by school staff member / Signed by complainant
Date / Date
Part B – Extra information(please attach extra sheets of paper if necessary)
“Is there anything else you want the school to know? – Do you have anything else you are concerned about? – What is bothering you most? – Are you willing to hear the school’s perspective?”
Part C – Action Plan(please attach extra sheets of paper if necessary)
What do you want the school to do? – What do you think the school should do? – What would you like to see happen next? [The school finds that acceptable or unacceptable because...... reasonable or unreasonable because.....]
Thanks for letting the school know. The school is going to take care of this problem. The school will follow this up and get back to you by...... (date) as soon as we have had time to consider it and investigate it
Signed by school staff member:
Date:
Part D – Details of Compliment(please attach extra sheets of paper if necessary)
Signed by school staff member / Signed by complimentary person
Date / Date
Part E – Extra information
Scoil Bhríde runs the following activities both during and after school time: (in other words outside of staffs contracted working hours, in other words its time given in goodwill)
We have several annual events and fundraisers that run throughout the school year with the help of the BOM and PTA. Our school calendar, our St. Brigid Cross drive, our Halloween costume parade, our Christmas concerts, our Christmas card drive, our ‘Active schools week’, our ‘Fun for all day’, our school book fair, our talent show and bun sale, not to mention our annual sacramental celebrations of First Confession, First Holy Communion and Confirmation, as well as our new school year and graduation masses.
Scoil Bhríde also runs the following activities both during and after school time: (in other words outside of staffs contracted working hours, in other words its time given in goodwill)
  • Gaelic Football
  • Hurling
  • Camogie
  • 5-a-side Soccer
  • Basketball
  • Cross country running
  • Tag rugby
  • Hip hop Dance
  • Choir
/
  • Green Schools
  • Science Fairs
  • After School Homework Club
  • Talent Shows
  • Christmas Shows and Plays
  • Active School Flag
  • Table quiz competitions
  • Art competitions
  • Crafts
Junior Entrepreneur Programme
Oh and yes....by the way.....we also teach the Primary School Curriculum which is what we are meant to be doing in the first place!!!!! As well as School self evaluation, School Improvement planning, lesson planning, correcting and assessing work, implementing school policies, fulfilling Croke Park hours, Parent teacher meetings and writing reports!!!!
Not taking into consideration unforeseen events like
  • Pupil misbehaviour and incidents which require investigation
  • Parents calling to the classroom door for a ‘quick chat’ with no appointment
A teacher’s working day is from 9.20am to 3pm (4pm for some Tuesdays)
It’s a miracle and down to staff commitment and dedication and BOM/PTA assistance that our pupils get to engage with the Primary School Curriculum.
Part F – Thank you
Thank you for giving your community catholic school a compliment. Your constructive and positive feedback is of great value to us. As you can see from above we are a hard working school with a highly educated, well intentioned, kind and honeststaff who know what it takes for a child to succeed in education and life. Your positive feedback will give us the valued motivation we need to keep fulfilling this role and working in what is becoming an ever more demanding society and education sector. Thank you and God bless you.
Signed by school staff member:
Date: